ServiceNow Flow Designer/Automation Engineer - Raleigh, NC; Charlotte, NC; Wilson, NC; Richmond, VA; or Atlanta, GA

[Sid K]

Hi Folks.


My client is looking for ServiceNow Flow Designer/Automation Engineer for 5 Month Contract role based in Charlotte, NC

 

Position: ServiceNow Flow Designer/Automation Engineer

Location:  Charlotte, NC

Duration: 5 Month Contract

Workflw Design & Automation Development

- Design, build, and maintain workflows using Flow Designer and related automation capabilities

- Develop reusable flows, subflows, and actions for enterprise-scale use cases

- Ensure workflows are modular, maintainable, and aligned to platform standards

Process Automation & Translation

- Translate business and operational processes into automated workflows

- Eliminate manual coordination by automating decision points and execution steps

- Align workflows to service dependencies and operational realities

Governance Automation & Policy Enforcement

- Embed governance rules and approval models into workflow logic

- Prevent incomplete, non-compliant, or unauthorized actions

- Enforce service ownership, lifecycle, and control requirements through automation

Change & Incident Workflow Enablement

- Build workflows supporting change lifecycle, including validation, approvals, and execution gating

- Enable incident routing, triage, and enrichment workflows

- Use service context for accurate execution and routing decisions

Automation Reliability & Error Handling

- Design workflows with error handling, retry, and fallback logic

- Ensure automation is resilient and safe for production use

- Define and document failure conditions and recovery approaches

Automation Optimization & Continuous Improvement

- Monitor workflow performance and execution outcomes

- Improve workflows to reduce cycle time and eliminate inefficiencies

- Standardize automation patterns for reuse and consistency

 

Basic Qualifications:

5+ years’ experience designing and implementing workflows in ServiceNow Flow Designer or similar platforms.

Strong understanding of workflow orchestration and process automation principle             s.

Experience translating business requirements into automated solutions.

Proven ability to build scalable and reliable automation in enterprise environments.

Must be onsite at the client in one of the following locations: Raleigh, NC; Charlotte, NC; Wilson, NC; Richmond, VA; or Atlanta, GA

THanks
Sid