Pixie won't send me a new password

[magicinfluence]

Hi,

I am pulling my hair out here - I have forgotton my Pixie login and
have gone through the reset password procedure a number of times now
and while Pixie tells me it has emailed me a new password, the email
never comes (I am putting in the correct email etc).

Is there another way of resetting the admin password? I have access to
the server/database.

Thanks
Chris

[warren]

if you can change the password in the database, put this in the "pass"
field:

*6612FB0CDA5AA6F72E3EF1870870FED006BB3639

and then your password should be

x2hjkvdy

[Scott]

You may also follow the advice here:

http://groups.google.com/group/pixie-cms/browse_thread/thread/5769762dbceec352/77bc906f31907e08?hl=en_US

In summary:

If you create a new folder in the admin directory named install
(Because you should have deleted the original install folder) And
then
copy the file createuser.php from the original install archive into
the the new admin/install directory that you have created, then visit
http://yoursite.com/admin/install/createuser.php you will be able to
create a new super user account to login with.

Don't forget to delete the file admin/install/createuser.php and the
folder admin/install afterwards.

Scott

[magicinfluence]

Thanks Warren & Scott - legends!!

On Nov 11, 4:05 pm, warren <wcardi...@lucidcrew.com> wrote:

[magicinfluence]

Actually,

I have tried both methods without success:

Warren, this doesn't seem to work :(

Scott, I have created the install folder again but when I navigate to /
install/createuser.php I just get a blank page?????

Am I doing something wrong here?

Thanks,
Chris

On Nov 12, 8:45 am, magicinfluence <c.fo...@connectionswork.com>
wrote:

[Scott]

Hi Chris
Just to double check. The URL needs to be

www.yoursite.com/admin/install/createuser.php

I see no reason why that should not work unless there is a PHP error
somewhere on the site.

Scott


On Nov 12, 9:04 am, magicinfluence <c.fo...@connectionswork.com>
wrote:

[magicinfluence]

Hi Scott,

Yes, I was using the correct url ;)

One thing which might help shed some more light on things is that I
have never gone through the install process - would this make a
difference?

The site I can't get access to anymore is on a development server and
is a copy of a live site which we have been doing some work on. I
copied the files and the database over and so never went through the
Pixie instal process for this actual development site.

I'm not sure why this would have an effect on why the createuser.php
is not showing up (I am not getting any php errors either, just a
blank page - literally).

I really need access as quickly as possible :(

Do you know why Pixie would say it is sending the email (and logging
it as an admin function as well in the log table) but not actually
sending it. I tried to request a new password for a non super user and
it worked just fine - but I need the password for the administrator.

Your help is very much appreciated

Chris

[v.ameglio]

Hello,

the same happened to me yesterday when I installed Pixie for the very
first time: I could not log in as "admin" with the suggested PW, no
E-mail ever arrived to my mailbox, and I could not create a new user
anymore as I had already deleted the install dir...

But since there had been no activity at all yet, I just deleted the
whole pixie_v1.04 directory on the server and reinstalled, which took
less than half a minute.

This time I chose "blog" (I actually didn't want that, but thought
that
maybe the default choice would work better) and did *not* delete the
install directory before trying to log in as admin!

Nope, same problem: no login, request for new PW, no E-mail - but this
time I could create a new user with admin rights and get on regularly.
Then all went rather fine, the learning curve seems to be very
reasonable. Sure, I deleted the install dir afterwards.

I later reasoned that, instead of completely reinstalling Pixie, I
could have unzipped Pixie in a local folder and temporarily uploaded
the install dir to the host (equivalent to Scott's more elegant
solution): this might come in handy if the PW gets lost when the site
is already up and working.

BTW, ole Murphy would say that the best way to keep the odds of file
corruption/site hacking down to near zero is to make a backup copy of
the whole site as soon as it's up & running...

Thank you Scott & the Pixie team for the very good work! When I'm
better
acquainted with it, I'll gladly try to contribute in some way.