ServiceNow CMDB Developer in Los Angeles, CA
Pradeep Kumar
Dear,
My name is Pradeep Kumar, I am looking for suitable candidate for below position and I found your profile over the job portal please do let me know if your profile is a match for this position and you are also available for new project
ServiceNow CMDB Developer
Los Angeles, CA
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Job Summary
The ServiceNow CMDB Developer will be primarily responsible for leading the
design, development, configuration and deployment activities of the CMDB,
Change and Discovery applications including integrations with third-party
systems and support during version upgrades.
The candidate will also need to have in-depth knowledge of all ITSM modules
(Change Management, Incident Management, Release Management, Configuration
Management, Problem Management, Knowledge Management, and Service Catalog).
Job Responsibilities
1. Leads development for the design, administration,
and continuous improvement of the CMDB and its associated automated discovery
tools.
2. Provides proactive expertise and direction
regarding CMDB depth and breadth, attribute granularity, security approach,
automated configuration item (CI) discovery, data normalization, integration
approaches, etc.
3. Provides expertise in CMDB Data Model and
Discovery for development to ensure CMDB is accurate and discovered elements
are under the change control qualification requirements.
4. Primarily responsible for building the CMDB
integrations with the enterprise monitoring and service management tools.
5. Define reporting standards and metrics and
implement periodic CMDB reporting in support of IT service management processes
(incident, problem, and change management).
6. Works on complex development including Business
Rules and Scripts (Client, Script includes, UI Pages, UI Scripts) etc.
7. Provides expert-level support and technical
mentoring to junior developers and platform administrators.
8. Maintains an active list of all CMDB data cleanup
efforts and prioritize as needed so the CMDB usability is the highest priority.
9. Confirm that CMDB data accuracy auditing is in
place and present a metrics Wiki page or portal that provides these metrics.
10. Design and develop ServiceNow hardware and
software asset management module for tracking and analyzing technical and
financial data of company software, hardware, and equipment from requisition
through retirement.
11. Design software asset reconciliation and audit
activities on a timely basis, including financial, licensing, warranty, and
maintenance/support contract information.
12. Supports continuous improvement efforts to
enhance our ServiceNow solutions.
Technical Requirements
1. Must have at least 3 years of hands-on experience
in ServiceNow with advanced customizations including Business Rules, UI Pages,
UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom
tables, reports etc.
2. Must have ServiceNow Discovery knowledge
involving various SSH, PowerShell, WMI and MID server configuration.
3. Strong experience in web development frameworks
such as Angular or Backbone and one (or more) scripting languages: JavaScript
Python, Perl, Unix Shell, Windows Shell). JavaScript is preferred.
4. Web services experience required including SOAP,
REST, JSON, and XML based integrations with various authentication
options/techniques.
5. Experience with sourcing CMDB content from
multiple discovery tools using various integration methods.
6. Experience aggregating, reconciling, normalizing
data from disparate sources into a single CMDB.
7. Experience with ServiceNow Discovery or
integration tools such as CyberArk, SCCM or AirWatch.
8. Experience with ServiceNow IT asset management
lifecycle processes, licensing and contracts modules.
General requirements
1. Understanding of basic relational data modeling
concepts.
2. Strong process understanding with knowledge in
ITIL v3 framework.
3. Strong analytic and decision-making abilities.
4. Ability to collaborate with others and to
facilitate diverse views to common working understanding.
5. Strong communication skills, both written and
verbal and demonstrated ability to influence and consult including providing
options with pros, cons and risks around all key technical decisions during the
project delivery.
Pradeep Kumar
IDC Technologies, Inc.
1851 McCarthy Boulevard, Suite 116,Milpitas, CA, USA, 95035
Office: +1. 408-459-5613 Fax: 408-608-6088
Email: prad...@idctechnologies.com