Adobe Indesign Not Opening
Casimiro Lurten
I have had trouble with my Indesign not opening when I click on it from my doc on my Mac. I thought it might have been my laptop so I restarted my laptop which didn't solve anything. I then tried to open the file I wanted directly without any luck. So I uninstalled InDesign and reinstalled it last night and it seemed to have fixed the issue (the programme opened and worked fine). However, this morning when I tried to open Indesign, the same thing is happening and it won't open again. I'm not sure where to go from here as uninstalling and reinstalling the program when I need to use it isn't practical.
what is happening: I click on Indesign to open it and the 'loading' screen pops up for about 1-2 seconds and then disappears. The program isn't running in the background either as there is no option to close it or end the task in the task manager.
I had to use a later version of the program and it works now. I have a class mate who was having the same issue last year and she had to go to a later version. I also had a class mate have issues with premiere pro and they had to go to an older version too. Give it a go and see if that helps. You can do this by going into your adobe cloud, sceoll to the program and the 3 dots will open up another menu where it says about later versions - just click on one version before the current one and it will do its thing. Hopefully this works for you!
So I have done all of this and it still doesn't open. I have to uninstall and reinstall everyday to get it to work - and now I don't have any of my preferences.
When I downgrade to an earlier version my files from the newest version won't open.
Has Adobe addressed this? I see InDesign is in beta - is this what's causing problems for the normal one? Their programs always get glitchy before MAX and a new release. It's getting annoying.
SO I clicked the link in the response below: (here. ) This explained it all. Apparently because I didn't have all the auto updates toggled on, my computer wasn't showing an update when "checking for new updates". I toggled them all on, and magically it had an update to 13.5 I was running 13.2. Everyone says that's fixing it. Praying that's so.
Had the same issue where I could only open the app once after installing it. Deleting preferences didn't do anything...
I downgraded from 18.5 > 18.0 and the crashing doesn't seem to happen anymore.
Hello. Brand new laptop (HP Zbook with touchscreen, Windows 10), just installed InDesign and open for the first time, I get this unfriendly "touch" screen (see screenshot) but cannot click (or touch) anything, or press any keyboard shortcut. I also tried what's described here without success (this is the first time I open InDesign on this computer). I'm running out of ideas, please help, thanks!
Ah, I think I just solved it for myself. Closing InDesign and opening an existing .indd, THEN disabling the Touch workspace worked for me. I'd still like Adobe to be aware of this and look into it.
This behavior is happening on my ASUS Zenbook Pro Duo Laptop. The solution does work for me. But on intiail load the UI is 100% non-responsive to ANY input from Touch or from Mouse/Keyboard. This is, without a doubt, a defect in the tool.
Same here - desktop with Cintiq. On first launch, Indesign is completely unresponsive on the non-Cintiq primary monitor because it's assuming the Touch workspace. Thanks to the workaround described above, I created an empty text file, changed the extension to INDD and opened that to change my workspace to anything non-touch.
It is bizarre to me that it assumes touch because touch seems so useless for this software.
I just got a new Wacom Cintiq and am having the same problem, but managed to solve it: I turn off the tablet before opening InDesign. Then InDesign opens normally! None of the other solutions suggested here work; the software is completely unresponsive in "Touch" mode.
I can confirm this is still happening in June 2023. Just got Indesign installed on a P15v Lenovo thinkpad with touch screen. On first app launch, the touch workspace is enabled and completely unresponsive to touch. I know my tough screen is activated because it has touch animation every time my finger touches the screen. I closed indesign and re-opened, then was able to change the workspace to a non-touch one. However, this is a bug, and still needs to be fixed. I remember having to deal with this on an older version of indesign as well. Currently I'm using 18.3 (2023)
Thank you for the only answer that actually helped me. It says you're a "community beginner" but maybe you should be a "community expert."
It's still a bug and they should fix it (i found a thread several years old about this same thing, so clearly it's a known issue) but at least i can use the program now.
Just happened to me on a computer that has no touchscreen. So 1st problem is demo with no visible way to dismiss it. Second problem is mistakenly defaulting to touchmode on a computer with no touchscreen. The algorythm has some holes in it. I reported it as a bug and a feature request.
This happens to me every time I need to reinstall/reset InDesign. Here is what I can assess is happening: Indesign senses I am on a touch screen computer (I'm using a Microsoft Surface Pro), and opens in touch mode. However, I am using two monitors, and my second monitor (non-touch) is my primary display. @BobLevine, the bug is that I cannot touch/click/move anything. It is stuck frozen. I can't select a new workspace. Literally the only thing I can do is go to task manager and force it to exit.
I can fix this if, after I force-close InDesign, go to my computer's display settings and set my surface screen as the primary monitor. Then, when I reopen InDesign, it opens on my touch screen and I can switch workspaces via touch (then reset my display settings how I want).
I don't use my touch screen often at all. This is a frustrating headache for me every time I reinstall InDesign or do a refresh on my computer to keep things tidy.
So, once you change the workspace to non-touch, it stays set that way, at least until a program update? I've just been turning off my touchscreen monitor whenever I want to use InDesign, but if I could set the workspace to stay semi-permanently out of touch (ha), that would be a lot more useful.
This behavior as a default SUCKS. I have a convertible laptop on a docking station that I can't use a new install of InDesign on a new device at all becuase of thise awful, awful design decision.
How can a company so integral to print and graphic design make such an awful user interface design choice?
July 2023. It's absolutely not "normal" because every other CC app i have lets you use it without this weird behavior. If Adobe desperately needs the users to know touch mode is available, even though my graphics display pen is far more precise than a stubby human finger(?!?!), maybe they should try a friendly, closeable popup instead of a bizarrely aggressive mandatory tutorial lol
Nearly the same thing happend with InDesign 18.5 on the same machine, but this time the keyboard command for quitting the app worked after the first start up. In both cases only the second startup gave me the chance to change the workspace.
Your screenshot is identical to the problem I'm having. Initial install on Microsoft Surface Pro laptop; disabled touch mode on the laptop with no change in the issue. Tried unistalling and reinstalling--nothing. I also have no previous InDesign files to use as a workaround like the original poster did. I wonder why no one from Adobe has posted any response to this thread...there's just the one answer which doesn't seem helpful to almost everybody.
I just became an adobe member and downloaded and installed InDesign through the creative cloud desktop. When I start the program it opens a dialog screen where he tries to load something in. After 1 to 2 seconds it closes again to then re-open and trying to load again. It keeps doing this in an infinite cycle of opening and closing (see picture).
I've seen such a tedious procedure with some of the installations of Creative Cloud at the university where I do my lecturing. Every time I connect to the server using Remote Desktop and start up whatever installed Adobe app there is, Adobe insists on that double-authentification process and sends me a six-digit number by mail to complete my log-in to e.g. InDesign or PhotoShop.
While the problem was occuring the only way I found make it work at first was to log off from creative cloud, then launch the program where I had to log in and it asked me the full double authentification proces every log in. I used 7 codes just today.
I wouldn't know how it would be with a shared computer situation as you have at your university, but do you first log in to the creative cloud or do you open the programs from the desktop? I think it would make a difference as it seems creative cloud holds everything together.
After a recent CC update, Indesign will not stop opening up multiple instances of the program. I have it open and ready to go by default, throughout the day I need to edit different brochures - all indesign files. Now when I go to open them instead of it opening in a new tab in the current instance, its initializing a new instance of the program... If I open three files, I have three separate indesign instances running. This is a huge nuisance and I'm unable to find a fix for it.
Make sure that "Open Documents as Tabs" is checked in the Interface section of your InDesign preferences. Check it with no documents open then quit the program. When you relaunch it will become the default. See screen shot:
Yesterday everything was fine. Today I opened indesign (CC 2017) and opened a file to work on and I can't see the file. Indesign says it is open, the panels etc are there but I can't see the file. I went to Creative Cloud and it said I had updates pending, so I updated hoping that might fix it (so I now have CC 2018) but the problem remains. I have restarted my Mac several times. I have tried unplugging my laptop from big monitor but the problem remains. I have tried opening other InDesign files and have the same problem all of them.
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