old/new user can't login anymore on Solaris 10

StefanB

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Dec 6, 2016, 12:05:27 PM12/6/16

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Hi group,

Before calling Phillips, I decided to use your knowledge.

A few months ago we moved to Solaris 10 with the OVDC to access it. Recently a user had problem with her workspace.

Since I didn't know how to solve this problem, I decided that I could simply solve this problem by deleting her account and recreating one.

So I deleted the user (userdel <username>) and deleted her home directory (rm -r /export/home/<username>) on the FileServer.

I then recreated her account (add_pinn_user) with the same credentials )same username and UID as before).

Now when she tries to log into Solaris, it unlogs her out automatically.

I tried deleting and recreating her account about two dozens times now with different UIDs and sometimes it will work for a few login and then suddenly it stops working.

If I create a totally new user (for proof of concept) , everything is fine.

We have an autoload balancing scheme between our 2 app servers to prevent having all the user logged on only one server. In the multiple delete/recreate/log sequence, I seem to notice that for the login to work I must:

Wait a few minutes before loggin.
If it logs on the first appserver everything is fine. As soon as it uses the second appserver, then I cannot not log anymore on both app server.

Have you encountered this problem yourself?

Do you have any idea how to solve this? Maybe a leftover file somewhere causes the problem?

Does the Fileserver need time to propagate the info to the appserver or the appserver has somekind of a cache for users?

Thanks, any info would be helpful.

Stefan

Bill

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Dec 8, 2016, 1:10:47 PM12/8/16

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Stefan,

Are you trying to create the users on the App servers or the FileServer? The only correct place to create them is on the FileServer. The App server should not be caching the users, it should look to the FileServer each time for credentials, etc. I'd just create the user a completely new account and move on.

StefanB

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Dec 8, 2016, 2:08:13 PM12/8/16

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No Bill, I'm not trying to create the user on the App servers. I finally did create a new account to get the user working quickly, but it bothers me to have an account that does not follow our account naming convention for all systems at the hospital.