Movavi Requirements

[Gerald Weiß]

21. We may collect information, including personal information, about you when you provide it to us, when you use our Sites, products, and services, and when other sources provide it to us, as further described below. Personal information means information that can be associated with a specific individual.

Account and user information. We collect information about you when you register an account, create or modify user information, and/or provide any other related information to access or use our Sites, products, or services. For example, you provide your email address when you register an account on our Site. You also have the option of adding a new email address and your country to your account information. If you use our Sites, products, or services, we may also process, without limitation, the following information: name (pseudonym or nickname), telephone number (e.g., in cases when you request individual technical support or assistance), and information about your purchases and activation of the Applications (preference categories and other types of preference-related advertising).

Information you provide by filling out specific forms. MOVAVI also processes personal information you provide by filling out specific forms. For example, when downloading a trial version of an Application from the Site, subscribing to email newsletters, contacting MOVAVI for technical support or via feedback forms, etc., MOVAVI may set out the requirements for the information that is essential to provide the user with our products or services. For instance, for technical support purposes you may be asked to provide your contact information, a description of the problem you are experiencing, and documentation, screenshots, or information that would be helpful in resolving the issue. If some information is not marked by MOVAVI as essential, you may submit or disclose such information at your own discretion.

Commercial and payment information. If you purchase our products or services, we may process the following information: your name, email address, your country, state, city, postal code, information about your purchases, payment methods, payment currencies, and other payment data. If you use a credit card to purchase a MOVAVI product, the credit card number is encrypted as it passes over the Internet. Cardholder data is not kept in or recorded by MOVAVI, it is simply transferred to your bank, credit card company, and payment-processing company. In this respect, an online credit card purchase is similar to a credit card purchase at any store. Information about you such as name, email address, your country, state, city, postal code, and purchased product or service is retained by MOVAVI for further delivery and/or registration of the product or service.

Information received from distributors or partners. We may obtain personal information about you from our distributors or partners, for example, if you purchase the products or services through one of these partners. The personal information we may receive include business contact information, including name, surname, job titles, and email addresses. Please note that MOVAVI acts as a processor with respect to the information received from distributors or partners.

Information received from Business administrators. We may obtain personal information about you from Business administrators, for example, if the Business would like to share its license rights with you, such Business may provide us with your email so that we can grant you the foregoing rights.

Information received from payment processors. When you save your credit card information, it is saved on the respective payment processor's servers and the payment processor gives Movavi a token that you can reuse for future payments. It is not possible to reconstruct your credit card information from the token. For due performance of our tax obligations and for subscription renewal, we may only obtain the following information from our payment processors: the last 4 digits of the credit card associated with your purchase, the country of the bank that issued the card, the network, and expiration month and year.

Device and usage information. For website personalization, conducting research and for improvement of our Site and Applications, we gather information about the devices you use to access our Sites (desktop and mobile) and other information about you when you visit and interact with any of our Sites or Applications; this may include the IP address and other geolocation data, browser type and version, operating system, and system language, referring website, time of access, traffic source, hardware model and other device-specific information, unique device identifiers, statistical information about your actions on the Site and Application use, information about the data that is being sent and received via the Application, and other device and usage information.

Cookies and similar technologies. We and our third-party service providers and partners, such as our advertising and analytics service providers and partners, use cookies and other similar technologies (e.g., device identifiers, web beacons, and pixels) to provide functionality and to recognize you across different services and devices. For example, we use:

Google Analytics. Google Analytics is a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyze how visitors use the Site. The information generated by the cookies is transmitted to and stored by Google. Google Analytics helps us understand the use of our Site by visitors. Because Google Analytics requires cookies to function, users who wish to avoid tracking by Google Analytics while on our Site can disable cookies in their browser. By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information about how Google uses data, please visit www.google.com/policies/privacy/partners/.

Google Optimize. We use Google Optimize cookies to test and analyze how audiences interact with our Site. We do this to make informed decisions about how to provide a better experience for our visitors.

Criteo. We use Criteo to display interest-based advertising within the Criteo advertising network. To display interest-based advertising, Criteo uses cookies and other usage data that does not identify users directly. The Criteo privacy policy and opt-out possibility information are available at

Cookiebot CMP. We use Cookiebot Consent Management Platform (CMP) to facilitate compliance with EU legislation concerning the use of cookies and similar technologies on our website, to help us obtain from you the relevant consents to the use of cookies and to make it possible for you to withdraw your consent as easy as you gave it.

3.3. If the information submitted by you contains personal information, by using our Site, services, or products or by providing personal information to us, you freely and voluntarily grant MOVAVI written informed consent to process that data for the purposes defined by this Policy. This includes any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. This consent may be revoked at any time by submitting a request to our Support Team.

Service Providers. We share your personal information with third-party service providers that help us operate, provide, improve, integrate, customize, support and market our Sites, Applications, and services. Following our instructions, these parties may process your personal information in the course of providing the relevant services to us. Third-party service providers only have access to the personal information they need to perform those services. In particular, we use third-party service providers of payment processing, fraud prevention, crash reporting services, analytics services, marketing services, advertising services, email communication and customer support services, and hosting and other information technology services.

Business administrators. If you are using the Application activation key that is provided to you by a Business or if you were invited to use the MOVAVI Site, services, and products by a Business, we may provide your email, Application activation information, Application use status (last use date) and operating system information to the relevant Business administrators for license management purposes.

Affiliates. We may share your personal information with other companies under common ownership or control with MOVAVI. These companies use your personal information as described in this Policy.

Business transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of a service to another provider, your personal information and other information may be transferred to a successor or affiliate as part of that transaction.

Compelled disclosure. We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

Others. We may share your personal information in other ways if you have asked us to do so or have given consent. For example, with your consent, we post user testimonials that may identify you.

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