How To Download Files That Say Virus Detected
Sunta Bivings
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in the last 2 days, I have 2 people coming and telling me that when they try to download from the Dropbox link it triggers their Windows defender, I run a virus scan, also uploaded it to VirusTotal, checked all files on my PC also and everything is clean, the only file in the Dropbox is Video files file and Image with instructions for use.
I am trying to update my laptops MSI Dragon Center 2 software, but it is being blocked by both windows defender, ESET ESSP, and windows smart screen. I try and extract the files, and the setup file files are deleted/quarantined as soon as they are accessed. the files that are falsely being marked as being a virus are: "setup_G.exe", "setup_P.exe", and "setup_W.exe" the files for the setup program are contained in a .ZIP file and are downloaded from the manufacturer website from the following URL: _exe/nb/ap_DragonCenterv2.6.1912.2601_2.6.1912.2601_0xc5b28391.zip . scanning the .zip file returns multiple threats, and when a file extraction is attempted, the files get removed. THERE IS NO VIRUS THERE IS NOTHING HARMFUL WITH THESE FILES. THIS IS A FALSE DETECTION!!! this happened once before with a previous version of the software, and I had to wait for a new version to come out before I could install it because of the issue. I tried to raise this issue when It happened before on the MSI support forum, and I was called a liar and told my system was so badly infected I needed to do format and clean install. For the record, my system is not infected and never has been. the software does not suddenly get a certain version being detected as a virus, get several new versions released, and then suddenly get marked as containing a virus once again. the only conclusion I can come to, is that someone is dicking around with the reporting system and making false reports in an attempt to harm MSI's reputation or something. in researching the issue the first time it happened, I came across only one site where virus containing software gets reported, that was reporting the software as containing viruses. URL : -analysis.com/sample/1b948a4297783a028ce5fb4a8a0d25e5ebfd576d4ce2fde7fec18700b536eb48?environmentId=100 . virus's being detect are all named generik. followed by some random letters. I have made previous reports inside ESSP program reporting the falsely flagged files, but it is, as I stated, happening again.
apologies. in the previous case, I did follow that guide, but when the same issue reoccurs, it looks like nothing was done about the false positive. ESSP is no longer flagging the setup files. thanks and sorry for how I went about reporting the issue this time around.
Looks like the installer is possibly infected. The hash, F10C1F5A7B954F5D2293F02B23250CDFFD81ABC2 , shown in the posted Eset log files is detected by multiple other AVs on Virus Total:
Interestingly, Windows Defender that originally detected is no longer doing so. So it might be these detections are FPs. If this does turn out to be the case, Eset can't be faulted given the large number of other security product detection's. The real culprit here is MSI for putting suspect code in its software.
Trojan.Generic.KD is a specific detection used by BitDefender Antivirus, BitDefender Internet Security and other antivirus products to indicate and detect a Potentially Unwanted Program. A potentially unwanted application is a program that contains adware, installs toolbars or has other unclear objectives.
I am trying to send an email from gmail to another email account owned by me, but when I try to attach a file that Google identifies as a virus (it is a false positive) it says "Virus Detected!" and won't let me send it.
I have been synching files using Creative Cloud Connect for many months. During the past few weeks, I get the message "Some files failed to sync". When I click on "Learn more", it has 3 files there and all have the message "A virus was detected in filename . This file will not be uploaded". I scanned all three files with AVG and Malwarebytes (installed on my system) and both report that there is no virus in those files. I have tried to chat with support but I could not find any resolution with them. I believe that I never got to the right place. I was connected with 5 different people. At the end of the last discussion I spoke to Adobe Captivate support. It so happens that the files with that error are all Adobe Captivate files. But that support also concluded that they couldn't help. I could not find similar entries in the forums either. Did anyone else have this problem?
No unfortunately, I have not. I spent over an hour on the phone with them already regarding this topic. In the end, the support in Adobe Captivate (that's the 5th support group they connected me to) told me that I wasn't allowed to upload Captivate files since Adobe Captivate 8 is not a CC application and that's why the problem was happening. I am absolutely sure that this is untrue since I have many Captivate files on CC. I think the key will be to get to the right support group. Good luck! I really hope you find a solution. Keep me informed. Thanks.
I have just started having this problem as well. The difference for me is that, in this file, I used one of the Learning Interactions that comes with Captivate 8. None of my other files gives this message and I don't have any viruses. Needless to say, customer support is lacking! Very frustrating!
These are the fixed program files that Adobe uploaded for me to access =0. However, do not use the "text animations folder", there was a little bug left and they sent me a replacement for the text animations here _a?dl=0
I scanned my computer with ClamWin again and it still found the virus. This time it was in the Captivate Cache. Maybe it was from fixing the old files. I deleted all Captivate Cache files and I no longer got a positive Swf.Exploit.CVE_2014_0564-2 found report from ClamWin. YIPPPIEEEEE!
It took almost 200 hours of effort to repair infected files. What I don't understand is how Adobe can have a virus in their Captivate program files and then make us fix the infected files manually. I have asked them to write a program to fix infected files (how hard can that be to automate the steps they gave me?). I never got a response. That seems really sad.
I had compiled a simple hello world program in C with the MinGW compiler using the command line. As it had finished compiling, windows defender popped up and detected a virus (Trojan:Win32/Fuery.C!cl).
EDIT: I deleted the path variable of C:/MinGW and added CodeBlock's MinGW compiler. I then used the command line to compile the same C file again and had uploaded the .exe file to VirusTotal. This time, 0 engines detected. So I have come to the conclusion that, the MinGW compiler that I had installed was creating this problem.
I was able to submit the file in question to AVG's "Report a false detection" page, at -sample. I received a response back fairly quickly (I can't remember exactly how long, but it was less than a day) that they had analyzed my file and determined that it did not have a virus. They said that they had adjusted their virus definitions so that it would not trigger a false positive anymore. I updated my definitions and it was still triggering, so I contacted them again with my virus definition version, and I heard back that the version I had wasn't high enough - I think there was some delay on my definitions because I get them from a local server. But within a day I had the right version of the definitions and the false positive didn't trigger anymore.
I had a similar problem with a pyinstaller exe under Windows. Avira put that file into quarantine since it was considered potentially dangerous (due to heuristics, which means that some segments look typical for a virus, but no virus is actually found).
Keep in mind that the exe files you generate yourself are unique (as a consequence, the Avast scanner usually returns a message "you have found a rare file, we are doing a quick test", and delays execution for 15 seconds to perform a more thorough test).
Microsoft 365 uses a common virus detection engine for scanning files that users upload to SharePoint Online, OneDrive, and Microsoft Teams. This protection is included with all subscriptions that include SharePoint Online, OneDrive, and Microsoft Teams.
The Microsoft 365 virus detection engine scans files asynchronously (at some time after upload). If a file has not yet been scanned by the asynchronous virus detection process, and a user tries to download the file from the browser or from Teams, a scan on download is triggered by SharePoint before the download is allowed. All file types are not automatically scanned. Heuristics determine the files to scan. When a file is found to contain a virus, the file is flagged.
To change this behavior so users can't download infected files, even from the anti-virus warning window, admins can use the DisallowInfectedFileDownload parameter on the Set-SPOTenant cmdlet in SharePoint Online PowerShell. The value $true for the DisallowInfectedFileDownload parameter completely blocks access to detected/blocked files for users.
SharePoint admins and global admins are allowed to do forensic file extractions of malware-infected files in SharePoint Online PowerShell with the Get-SPOMalwareFileContent cmdlet. Admins don't need access to the site that hosts the infected content. As long as the file has been marked as malware, admins can use Get-SPOMalwareFileContent to extract the file.
When I install autocad in my windows 10 professional, it works fine until I restart my computer. After restart the AutodeskDesktopApp.exe and GenuineService.exe failed to start and shows error as "the application was unable to start correctly 0xc00009a". Then while opening AutoCAD application it loads for so long and need to end it through task manager. This happens even on a fresh install on windows 10. Also most of the files of AutoCAD installed directory are detected as virus and deleted by antivirus. I have tried turning off my windows defender protection off at startup but won't worked at all. Please do share if you have solution to this problem.
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