Setup instructions

[Brad Stansell]

Looking at the instruction manual, it's very... obtuse.  Page 1, your Bowden kit comes with the tubes already inserted into the fittings, how am I supposed to insert the allen wrench into the fitting in order to secure it to the groovemount?  Page... 0.  Why the instructions concerning the 500C thermistor?  I don't need those with the factory supplied hardware.  Also, I didn't get two of the foam filters. 

Page 4 and 5.  My pico came assembled.  I don't need instructions for assembly. I need clear instructions for configuration.  Tell me how to clearly adjust my firmware... marlin, repetier, and any other software I might be using. 

Concerning the hardware in the box... skip the groovemount.  You can include that with the groovemount plate!  Give me a smaller fan and a clip-on attachment for the fan.  Or a second nozzle!    Refine your packaging and instructions to make this as plug-and-play as possible.  Don't make us hunt for answers on the internet and then NOT have them prominently posted on your site.

Just a thought. 

[secre...@gmail.com]

same here.. each time I try to set it up it never works and after couple of hours I give up in frustration. And what kind of retarded design requires 220C-240C for PLA?!?! Worse buy ever and I was the kickstarter pledger for 1st batch.

[B3]

Hooker J

We are sorry you feel that way. We will do what it takes to remedy the situation. 

I checked back in our records and it seems our support team is still waiting on some answers to necessary questions we asked you back on Jan 11, 2016 in order to help you with your printing issues. It seems you mentioned you would send a video as well. If you have that, please do send it as well as helping us answer these questions: 

Do you have the fan setup and blowing on Pico when printing? If so, how is it setup...can you send a picture?

Are you using the filament filter with a drop or two of oil on the filter?

Have you checked for proper first layer z-height? We recommend the nozzle is set one printer paper thickness away from the bed. The paper must be able to slide with very little drag when set properly to the bed

We must require answers to these basic questions in order to help you. This gives us a starting point to resolving your issues. 

If you do not wish to accept our guidance and support, we are happy to offer you a full refund with the return of your items.

Please let us know how you wish to proceed and we will do what it takes to make you happy.

Thank you for supporting us on Kickstarter. 

Regards,

The B3 Support Team

[secre...@gmail.com]

Each time I get same questions but lets try again.
I've just downloaded new Marlin firmware that I'll push to my printer.

I have a filter with oil lubing fillament (1.75),
I have a small fan pointing at ribbed portion of the extruder about inch away from it.
At 170C it starts to ooze out but at print time it comes out very slowly. Heat is constant and only fluctuates about 1deg.
I am using 0.6 nozzle and I used Repetier/Slicer wizzard to setup everything to default config then I adjusted retraction by half
At 190C with hob gear detached, I can easily push fillament thru.
No jams

I've included my Config portions from firmware

//===========================================================================
//=============================Thermal Settings ============================
//===========================================================================
//
//--NORMAL IS 4.7kohm PULLUP!-- 1kohm pullup can be used on hotend sensor, using correct resistor and table
//
//// Temperature sensor settings:
// -2 is thermocouple with MAX6675 (only for sensor 0)
// -1 is thermocouple with AD595
// 0 is not used
// 1 is 100k thermistor - best choice for EPCOS 100k (4.7k pullup)
// 2 is 200k thermistor - ATC Semitec 204GT-2 (4.7k pullup)
// 3 is mendel-parts thermistor (4.7k pullup)
// 4 is 10k thermistor !! do not use it for a hotend. It gives bad resolution at high temp. !!
// 5 is 100K thermistor - ATC Semitec 104GT-2 (Used in ParCan & J-Head) (4.7k pullup)
// 6 is 100k EPCOS - Not as accurate as table 1 (created using a fluke thermocouple) (4.7k pullup)
// 7 is 100k Honeywell thermistor 135-104LAG-J01 (4.7k pullup)
// 71 is 100k Honeywell thermistor 135-104LAF-J01 (4.7k pullup)
// 8 is 100k 0603 SMD Vishay NTCS0603E3104FXT (4.7k pullup)
// 9 is 100k GE Sensing AL03006-58.2K-97-G1 (4.7k pullup)
// 10 is 100k RS thermistor 198-961 (4.7k pullup)
// 60 is 100k Maker's Tool Works Kapton Bed Thermister
//
// 1k ohm pullup tables - This is not normal, you would have to have changed out your 4.7k for 1k
// (but gives greater accuracy and more stable PID)
// 51 is 100k thermistor - EPCOS (1k pullup)
// 52 is 200k thermistor - ATC Semitec 204GT-2 (1k pullup)
// 55 is 100k thermistor - ATC Semitec 104GT-2 (Used in ParCan & J-Head) (1k pullup)

#define TEMP_SENSOR_0 1

#define DEFAULT_Kp 22.05
#define DEFAULT_Ki 1.17
#define DEFAULT_Kd 104.03

[secre...@gmail.com]

more info?

[B3]

Hooker J,

Thank you for this. At first we thought you are having issues with jamming but it seems like you are not. It seems you are having issues with printing and dialing in Pico to print. Thank you for sending the firmware. It all looks good.

It is hard to distinguish if you are having issues with the hot-end or with the printer setup. I want to get this straight, you are able to extrude ok, its just when you begin to print, the prints are not coming out correctly? From one email, you've explained it is dragging filament all over the place on the first layer. Have you tried adjusting your z-height for the first layer? Are you using a heated bed? Do you have tape or what print surface are you using? 

Thank you

Mike

B3