Hi Everyone,
A customer had the logo panel (what's the name for it?) for a Boston grand separate from the plate, they say during a move, see attached IMG_0652, I attached the full-res image so you can zoom in on it.
The way it has separated makes me think the raised area was not cast in the mold, but attached afterwards. Other opinions? And then it's as if the plate was flexible enough to be bent and "peel back" the panel.
If I apply some pressure to it, it flexes and takes up some of the gap, but I have to press pretty hard, see attached IMG_0653. This makes me think it can't be glued down. Also, I am not much of a finish person and doubt I could match any touchup to the plate finish color and have it look any better.
The customer is primarily concerned on affecting resale. Thoughts on what might've caused this? There doesn't seem to be any other sign of impact. The piano is otherwise fine, tunes, plays, and sounds good.
-Jim
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Jim Moy
Piano Technician
Moy Piano Service, LLC