I would not trust the estimated networks that cannot be rooted by your outgroup clade. These networks are incorrect, based on the external information (not used to infer the networks) that your outgroup clade is in fact an outgroup, so I would not trust these networks (beyond 3 reticulations in your case).
But you could check the alternate networks in files ".networks": These alternate networks have the same unrooted topology as the inferred network, except that the direction of reticulation is different. They are sorted based on their score, and their score is indicated for each. So if one of them can be rooted by your outgroup clade and has an "okay" score, then you could use it in place of the "best-score" inferred network. By "okay" score, you could consider scores that are at least as good or better than the score of the best network with h=3, for example.