Role: Support Engineer
Requisition#: (1450966)
Location: Sunnyvale, CA
Duration: 6 months – 1+ year
Rate: D.O.E.
This Engineer
will be responsible for supporting a new cutting edge
application with all underlying applications. ESSENTIAL
FUNCTIONS (e.g., in order to be considered to perform this
position, the person must be able to perform essential duties
and responsibilities listed below):
Provide
leadership in providing maintenance and support our web presence
including operational monitoring for applications and servers.
Analyze system problems to determine root cause; utilize data
points such as but not limited to, log analysis, software and
hardware monitoring tools.
Perform system release support. design test plans and schedules,
attend business and engineering meetings as needed, and provide
feedback where appropriate. Participate at operational and
release meetings, including communicating changes affecting
department.
Expert Knowledge as it relates to troubleshooting and resolving
problems quickly and effectively in a production, mission
critical environment.
Lead as team member to improve operational performance through
conveyance and interaction with in-house tools and application
development/system engineering groups.
Participate in on-call system administration support including
but not limited to weekend and late night availability is
expected to service the needs to the business. All other duties
as assigned and ability to work independently.
ADDITIONAL DUTIES AND RESPONSIBILITIES:
Develop and maintain system administration documentation. Operationalize and document tier-1 level support; train and mentor Production Control staff for providing teir-1 support.
Act as technology lead or resource as needed in support of Application or Infrastructure projects. Provide leadership in fostering and maintaining both a positive team culture and service-centric environment.
Desired skill set - Excellent
knowledge of JBoss application server - Thorough
understanding of Linux, Oracle, MySQL, Apache, IIS and other
typical Services technology components - experience with
Linux OS - good scripting experience - familiar with tools like
wily interoscope,hprof, Optimizeit, jprobe profilers -
Understanding of security principles, best practices
architectures, tools and processes - Knowledge of web
technologies and standards: HTML, Javascript, SQL, JSON,
XML, XHTML, SSL/TLS, REST, SOAP, SAML, OAuth, OpenID
Nice to have skills - familiar with CA products like Autosys, directory and siteminder - experience in securing systems and infrastructure - Knowledge of network architecture, standards and protocols - Knowledge of linux internals - ability to track activities and anomaly detection - experience of working in high secure environments
Regards,
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Karan |
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Work:
(510)-870-2219 |
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