Support advised that the reason it was not recognizing my registration
key was that I needed to reset the key by leaving it plugged in while
I uninstalled the Proshow USB key in the Device Manager, then
reinstalled it by removing and reinserting the key. A pain but I know
the solution by heart so I've learned to live with it.
Since upgrading to 2.774Producer/2.775 Presenter, the hardware key will
suddenly go bad in the middle of the program, forcing me to save, and
reboot the key. A royal time waster.
Anyone have a cure?