Voicemail Deletion Link via Email

[Andrew Schaefer]

This was an option before the 2017 software update. It saved time because it avoided having to login to Phonebooth and manually delete the voicemail already delivered and acted upon via the email notification alone.

Is it possible to reconfigure settings on the user end to enable this feature? If so, please describe the necessary steps.

If not, is this feature able to be re-enabled manually by Phonebooth?

If neither is an option, could you please consider re-enabling it, or describing why it's no longer feasible?

Thank you for your help.

[PBGuru]

This option has not been abandoned.  For a temporary solution, you can choose to have messages deleted once they are emailed from the server.  That can be found in the User Portal where you choose to have transcription delivered or voicemail to email delivered.  We are working towards embedding back into the email for deletion but do not have a time frame around it.