Position: Continuity Management Support Location: Lansing, MI
pushp kumar
Hello,
Hope you are doing fine!!
Please review the requirement and if you are interested then reply back with your candidate's resume and contact detail.
Position: Continuity Management Support
Location: Lansing, MI
Duration: 1 year contract
Red Hat (Linux) Operating Systems
Recovery Planner (RPX)
ITIL
Years of Experience:
7+ years of experience in the field or in a related area.
Job Description:
This position works on the DTMB Disaster Recovery and Quality Assurance Team as a continuity management solution analyst. The analyst works with the DR team to manage the system IDs within the State of Michigan Continuity Management Solution (MiCMS) tool ensuring that state’s security standards are met. The analyst is responsible for maintaining monthly reports and ad-hoc reports requested by customers. This position will work with customers to make sure Disaster Recovery Plans are updated and tested annually, serving the departments and citizens of the State of Michigan. Maintain and audit End-User roles per audit requirements, Maintain the teams SharePoint site, updating and creating procedures as needed. Assist in testing MiCMS system changes before they are implemented into production. Participate in DR related projects as requested by manager.
The analysis will also be working with the assigned server team to implement patches within the DR Linux environment and with the vendor to implement Recovery Planner application updates.
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Skills Matrix: |
Required/Desired |
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Actual |
last used |
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Experience with ITIL |
Nice to have |
1 |
Years |
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Work cooperatively with others in a team environment to meet the expected levels of customer service. |
Required |
3 |
Years |
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Experience with Microsoft PowerBI building creative dashboards |
Desired |
1 |
Years |
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Ability to determine work priorities. |
Required |
3 |
Years |
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Experience with Red Hat (Linux) Operating Systems |
Required |
3 |
Years |
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Expert experience with Microsoft Excel |
Highly desired |
2 |
Years |
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Ability to understand and follow detailed written and oral instructions. |
Required |
3 |
Years |
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Experience with RecoveryPlanner (RPX) |
Required |
2 |
Years |
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Ability to communicate with customers to identify their needs. |
Required |
3 |
Years |
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Question |
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Answers |
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Question 3 |
Do you possess a valid driver’s license? |
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Question 4 |
Do you possess a certificate or associate degree in information systems, data processing, electronics technology, mainframe operations, or microcomputer systems gained through completion of a one-year, college-level curriculum? |
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Question 5 |
Are you able to work between the hours of 8:00 AM and 4:30 PM Monday thru Friday? |
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Question 6 |
Describe a time when you wished you'd been more collaborative with others at work. What did you do? |
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Question 7 |
Tell me about the most you've done to obtain information to better understand a customer. What did you do? How did the information improve your service? |
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Question 8 |
What is the most effective way to evaluate the quality of your internal/external customer service? Give me an example. |
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Question 9 |
Describe a time when you weighed the pros and cons of a situation and decided not to take action even though you were under pressure to do so. |
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Question 10 |
The requirement to pass Michigan State Police Background Check. Are you ok with being subjected to such a screening? |
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Question 12 |
The client plans to schedule interviews for this position the week of October 8th. Please confirm your candidate will be available to interview any of those days if selected. |
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Question 13 |
Please include a paragraph re candidate's availability, location, applicable skills, and other pertinent information in the Summary of Qualifications tab, when submitting. |
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Thanks & Regards
Pushp
734-307-0882| pushphm...@gmail.com