nikhil nagpal
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*Title: Database Production Support*
*Location: Jersey City , NJ*
*Duration: 6+*
*Position: contract*
*Need Profile ASAP*
Description
(1.) *Should have minimum 3 years=E2=80=99 experience in L2 production supp=
ort and
knowledge in ITIL processes*
(2). *Good technical knowledge in PL/SQL or Sybase and Unix shell script*
(3). Should have knowledge on Batch scheduler Autosys
(4). To develop and guide the team members in enhancing their technical
capabilities and increasing productivity
(5) To work towards continuous improvement and perform root cause analysis
on an ongoing basis.
(6.) To monitor and track tickets/change requests and manage SLAs.