please fix a probrem with encoding

[鈴木晋]

Hi,

We're running twitter bots which broadcast every post in PersonFinder by using API.

http://twitter.com/#!/PersonFinder_Mi

http://twitter.com/#!/PersonFinder_Iw

http://twitter.com/#!/PersonFinder_En

http://twitter.com/#!/PersonFinder_Ao

etc...

Now, we are facing a problem with encoding.

Some data are posted in SHIFT_JIS and these data are currently shown as such (also url encoded).

These are examples.

http://japan.person-finder.appspot.com/view?first_name=&id=japan.person-finder.appspot.com%2Fperson.2610872&last_name=&query=%2591%25ba&role=seek

http://japan.person-finder.appspot.com/view?first_name=&id=japan.person-finder.appspot.com%2Fperson.2558433&last_name=&query=%25b6&role=seek

I don't know the exact reason why this happens, but I guess the main reason is mobile- phone posting.

We've already fixed this problem in our bots by using mb_convert_encoding (PHP),

but people still can't see the original page correctly.

Users would be confused if they move to these pages.

Refugees are only able to use mobile phones, not PC, 

so fixing this problem will help a lot of sheltering people! 

I hope someone will fix this problem.

SHIN Suzuki

[山田友典]

Alice

This is critical problem for Japanese users of both post and search.

At resist phase, maybe the easiest way to fix is check the character
encoding used to submit and if necessary, convert the params into
utf-8 before stored in DB.
At response phase, since Japanese GARAKE(not smartphone) can NOT
handle any encode but shift-jis, convert data into shift-jis.

2011/3/17 鈴木晋 <shino...@gmail.com>:

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山田 友典
tomonori...@gmail.com
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[Ka-Ping Yee]

Hi, thank you for reporting this.

We're aware of this problem and are working on it.

—Ka-Ping Yee
Google Crisis Response