Concerning WIP

[Richard Hiers]

I'm having trouble getting my head around the concept of limiting WIP.

I have a backlog of tasks and projects, I pull some number of those into the ready column, and then three of the most important into the doing column (WIP limit of 3).

1) What does it mean to work on three things at the same time? Is the idea that those three things are worked on off an on throughout the day until one is completed, then another task is pulled in?

2) What happens when an emergency arises or if a "doing" task gets blocked from completion? Do I move one of the doing tasks back to ready? Can you go backwards like that, or do you temporarily increase your wip limit to accommodate the emergency?

3) As I have some helpdesk duties in my job, do I just have one task perpetually in "doing" to cover the many interruptions, or do I not consider those "doings" unless they will take more than 10 minutes (for example) to accomplish?

I think that's good for starters.

Thanks
Richard

[Yves Hanoulle]

you are really only working on one thing at the same time. everything else feels a lie to me.

what I do, when I get interrupted is I: either quickly finish the last time for I let myself get interrupted the best solution, yet not always possible

if that is not possible, I write down what is the next thing to do for this previous task and put it back

if yo are blocked because you need help from someone else, I put it in  a blocked / the pen column where it stays so I see  need to contact other person

for teams I sometimes use a matrix bord where it says person x waits for decision of person Y

and then I ask people: how is this going between you two

I have something similar for everyone I promised things to and for things people promised me

Richard

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Yves Hanoulle 
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