98.00.0c Device Error
Ogier Dudley
When I attempt to upload a newer firmware version from the thumbdrive to the printer, it stalls on the reading partition at 0%, then displays an "unknown error". I have tried at 4 different USB drives all with fat32 format. Everytime, the menu on the USB Thumbdrive, is able to read the file, but it just fails to install.
I do not know how to factory restart the M602 from the Preboot menu and I did not see any instructions otherwise. I also do not know how to restore the original firmware from the backup partitiion...it is my understanding using the Clean Disk wipes out both the regular and backup partitions.
6. Insert the portable USB storage device with the xxxxxxx.bdl file on it. NOTE: Please make sure the firmware file is located in the root directory of the flash drive. If you have more than one .bdl file on your USB flash drive, select the file you want loaded and press OK. Please be patient since this may take up to 10 minutes to reboot.
8. Press the Down button to highlight the xxxxxxx.bdl file, and then press OK. NOTE: If you have more than one .bdl file on your USB Thumb drive, select the file you want loaded and press OK. Please be patient since this may take up to 10 minutes to reboot.
Looks like you need to replace the SSD hard disk. Replacement drive does not come with firmaware loaded so keep the usb with the latest versio since you will need to load once you install the new hard disk.
I do have a question and it may be silly...is the firmware the actual printer OS? Since I will need to load everything from scratch, will loading the firmware be like putting in a new OS in the partition? OR do I need to order a pre-formatted hard drive from HP directly?
You may order an 8GB solid hard disk specifically for M601/M602/M603 models. Then you will have to download the latest firmware in it. So yes, it is like you put a new OS on a new hdd (the equavalent of a PC).
I have solved the issue...it was definitely the hard drive. As soon as I put in the replacement drive, I followed all instruction of loading in the firmware. In about 15 minutes or so of updating and re-booting, the printer came back online and everything works normally.
If your drive has failed completely you may not be offered any disk options. If you are not concerned about encrypted drives you can use any Sata hard drive in place of the standard 8 GB unit but you will need a way to affix it to the formatter door. Zip ties anyone?
Error: 10.23.60
Error Description: The product indicates when fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.
Error: 10.23.70 Printing Past Very Low
Error Description: The product indicates when the fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.
Error: 10.26.60
Error Description: The product indicates when the maintenance kit is very low. The actual remaining maintenance kit life might vary. You do not need to replace the maintenance kit at this time unless print quality is no longer acceptable.
Error: 10.XX.70 Printing past very low
Error Description: The product indicates when a supply level is very low. The actual remaining print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. NOTE: After an HP supply has reaches
LaserJet M601/602/M603 printer repair error code10.YY.35 indicate supply is not compatible with this product. ? 10.00.35 (event code) Black print cartridge ? 10.23.35 (event code) Fuser
LaserJet M604/605/M606 printer repair error code 13.D3.DZ is Late to duplex re-feed jam ? 13.D3.D1 event code ? 13.D3.D2 event code ? 13.D3.D3 event code ? 13.D3.D4 (event code) ? 13.D3.D5 (event code) ? 13.D3.D6 (event code) ? 13.D3.DD (event code) ? 13.D3.DE (event code)
LaserJet M604/605/M606 printer error code WX.FF Power on residual paper jam This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the displayed jam code is always 13.FF.FF, only the event log will have 13.WX
LaserJet M604/605/M606 error code 13.B2.D1 (event code) Late to registration jam, from Tray 1 This jam occurs when the paper does not reach the TOP sensor in designated amount of time from the start of paper pickup at printing from Tray 1 and duplex
Error: 14.00.XX
Error Description: A feed roller error has occurred. ? 14.00.01 (event code) ? 14.00.02 (event code) ? 14.00.03 (event code) ? 14.00.04 (event code) ? 14.00.05 (event code) ? 14.00.06 (event code)
Error: 20.00.00 Insufficient memory: To continue, touch OK
Error Description: The product has experienced a memory error. You might have tried to transfer too many fonts or macros.
Error: 32.08.AX
Error Description: ? 32.08.A1 (event code) Shutdown event ? 32.08.A2 (event code) Boot from normal shutdown event ? 32.08.A3 (event code) Boot from abnormal shutdown event
Error: 33.XX.YY Used board/disk
Error Description: An encrypted board or disk with existing data previously locked to a different product has replaced the original. If you continue, data is permanently lost.
Error: 41.03.YZ Unexpected size in envelope feeder To use another tray, touch "Options"
Error Description: The product detected a different paper size than expected. ? Y = 0 Size mismatch. Detected media is longer or shorter than expected. ? Y = A Size mismatch. Detected media too long. ? Y = B Size mismatch. Detected media too short. ? Y = C Size mismatch
Error: 41.03.YZ Unexpected size in tray
Error Description: The product detected a different paper size than expected. ? Y = 0 Size mismatch. Detected media is longer or shorter than expected. ? Y = A Size mismatch. Detected media too long. ? Y = B Size mismatch. Detected media too short. ? Y = C Size mismatch
Error: 41.05.YZ Unexpected type in tray
Error Description: The product detected a different paper type than expected. ? Y = 0 (expected type) Unknown ? Y = 1 (expected type) Normal media ? Y = 3 (expected type) LBP OHT ? Y = 6 (expected type) Non-assured OHT ? Y = 7 (expected type) Heavy media ? Y = 8 (expec
Error: 41.XX.YZ Error To continue, touch OK
Error Description: A product error has occurred. ? XX = error type ? Y = fuser mode ? Z = input tray ? XX = 02 Beam detect misprint ? XX = 09 Sub thermistor abnormally high ? XX = 18 Scan line inclination adjustment ? XX = 20 Image drum HV ? Y = 2 Normal typed (not Aut
Error: 47.WX.YZ Printer Calibration Failed To continue, touch OK
Error Description: The device is unable to access or implement one of the image patterns files. Y = calibration type, Z = event ? 47.FC.20 (event code) Error Diffusion Image not found at system initialization ? 47.FC.21 (event code) Error Diffusion Store image failure
Error: 55.00.YY DC controller error
Error Description: DC controller PCA error ? 55.00.01 (event code) DC controller memory error ? 55.00.03 (event code DC controller no engine response ? 55.00.04 (event code DC controller communications timeout
Error: 55.0X.YY DC controller error
Error Description: DC controller PCA error ? 55.01.06 (event code) NVRAM memory data error warning ? 55.02.06 (event code) NVRAM memory access error warning
Error: 66.80.YY Stapler/Stacker failure
Error Description: An external paper handling accessory error has occurred. ? 66.80.01 (event code) Y-align malfunction ? 66.80.02 (event code) Jogger malfunction ? 66.80.03 (event code) Stapler malfunction ? 66.80.21 (event code) Lift up malfunction ? 66.80.22 (event
Error: 79.XX.YY Error
Error Description: This error can be caused by corrupted print jobs, software application issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect network configurations, invalid firmware operations.
Error: 80.0X.YY Embedded JetDirect error
Error Description: Embedded HP JetDirect print server critical error ? 80.01.80 (event code) No heartbeat ? 80.01.81 (event code) Reclaim timeout ? 80.01.82 (event code) Invalid data length ? 80.01.8B (event code) Invalid max outstanding packet header field ? 80.01.8C
Error: 81.YY.ZZ EIO-1 Card Failure
Error Description: An EIO error has occurred. ? 81.01.80 (event code) No heartbeat ? 81.01.81 (event code) Reclaim timeout ? 81.01.82 (event code) Invalid data length ? 81.01.8B (event code) Invalid max outstanding ? 81.01.8C (event code) Invalid channel mapping ? 81.0
Error: 99.00.02 Upgrade not performed timeout during receives
Error Description: A remote firmware upgrade (RFU) was not performed. The I/O is timeout when reading header number and size. It indicates a problem with the network environment, not the device.
Error: 99.00.03 Upgrade not performed error writing to disk
Error Description: A remote firmware upgrade (RFU) was not performed. The disk error may indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.