farwatf talbott christoforo

0 views

Skip to first unread message

Jasmine Lemaitre

unread,

Aug 1, 2024, 11:20:37 PM8/1/24

to perloulenkolb

Using the latest rev of the Netflix iPad app, I go to watch a TV series like South Park or Top Gear (UK). If I want to watch episodes from another season/series, I tap on the appropriate dropdown. Since the dropdown only shows nine seasons, and South Park and Top Gear both have more than nine, I need to scroll to see the rest. However, when I attempt to slide my finger up/down on the list of seasons, it does not move/scroll.

You might want to uninstall and reinstall Netflix.Or start with a Reset, hold home and power buttons down until the Apple logo appears and the iPad restarts itself. Kind of like rebooting a PC. This helps sometimes with recently updated or installed apps. You should not have to restart your iPad when you install an app but sometimes it helps.

Just called netflix and reported same issue. Son is trying to scroll down to seasons past nine on south park and family guy and only scrolls screen in background and not drop down menu of seasons. Reported this to netflix and was told they have never heard of it before ?

Went on to explain I tried this with my iphone 4, wifes iphone 3 and my sons ipod touch. All with the same result. Both daughters also have iphone 3 and will check tomorrow, but i'm sure the same result.

I have had this issue too! I'm on an iPhone 4S. It's so annoying! I can't watch any episodes past season 9 of South Park. Really frustrating. I hope Netflix addresses our complaints and fixes the bug with an update.

I guess they haven't fixed this problem yet because I have the exact same issue with my touch. I don't know if it's the Netflix upgrade or if it's because of the OS update, but I never had this problem before until just recently.

I am also experiencing the same problem on my iPhone 4S. I try to watch the later seasons of Family Guy and South Park and am unable to scroll through the seasons drop-down menu fluidly. I have discovered something that may benefit everyone who has posted on here. What I have discovered is that I am able to scroll, it just doesn't work 100% of the time. Bring up the season selection list and keep repeatedly attempting to scroll down the menu in a controlled manner. Switching the season once or twice before doing this may be the key. Hope it works!

Hate to bump an old topic, but I've been having this intermittently for months and recently decided I couldn't handle it any more... If I've got to use another browser I will, because GB content is worth it! But Chrome is definitely my browser and it hasn't always done this, and in fact seems to work fine 10% of the time, which I thought was bizarre and made me wonder if the problem was on my end (still possible...)

@meauntienora: The scrubber issue has been known for a while and I believe that a fix for it should be in as part of the complete video player rewrite that'll be coming sometime after the GameSpot redesign goes live. Sorry for the trouble.

This is driving me crazy. The video controls just keep popping up, even without moving my mouse. It's is absurdly distracting. Worst of all, it's on the new player, so does not seem like anything was resoled Rorie. Always happens to me with the live shows.

Unfortunately I am back because, as the couple other posters above have said, the new video player does not seem to have addressed this. It did however change it so that the bar begins to sink below the screen but abruptly jerks back up, much like user ChrisTaran reported. It looks very much like it perceives input of some sort even when I unplug my mouse, turn off my touch pad, and have hands off the keyboard.

@meauntienora: Yeah, I had this replicated for a bit but as soon as I called @tsubomi over to look at it it stopped happening for me. I'll see if I can replicate it and show it to her when she's back in the office.

I've implemented a workaround to check the cursor position when the mouse move event gets caught. This should prevent the video control bar from popping up when there is no real mouse movement. The fix has not been deployed yet, but you should expect to see it on the site sometime this week.

I had this problem and then noticed that it went away when I closed out another program that was running. I'm a ham radio operator and we have a fairly new internet based communication gateway called Fusion. I don't know how it works really but I do use it. I had this same problem and reported it to Netflix and they said they have never heard of it. Then I noticed that when I close the program that runs my fusion gateway it stopped happening. Proved it by bringing up netflix while running the program and it happened again. Soon as I closed the fusion program it stopped. Don't know if this will help anyone else but I bet that this is caused by something running in the back ground on your computer. Start closing things one at a time to see if it cures the problem.

I am having this problem on various platforms, including Netflix, while using Chrome. I figured out how to disable my touchpad mouse, and had nothing else plugged in to the computer to replace it. Despite this, it acted as if my mouse was moving, despite being technologically impossible at that point. I also tried closing all the other windows running, but no change either. Are there some steps I could take to fix this problem? Is anyone else still having this issue?

I have the same issue. I thought I would share my fix. After numerous chats with Netflix, we finally found a solution. I sometimes watch Dish online and Dish uses a their own player called Dish Anywhere player. Well it turns out this was causing interference with Netflix video player. I had to manually close the dish player and my problem was fixed. No more navigation bar popups. Hope this helps.

OK, obviously i was having this issue watching netflix on my chromebook, hence the search for an answer. after opening/closing chrome, restarting my laptop, and opening netflix again, it was still doing it!!! I usually move my cursor to the bottom right-hand corner after choosing full-screen mode, but after seeing @thetofus response, i moved my cursor to the UPPER right-hand corner? and viola! its working fine now!

@ajust401: HOLY COW YOU ARE A SAVIOR!! This fixed my problem and I couldn't thank you more. I never would have thought the Dish Anywhere player was the culprit. I tried everything I could think of: different browsers, disabling persistent mouse movement, even reinstalling Windows. Again, can't thank you enough!!

Hi everyone, I had the same problem of the control bar popping up on netflix fullscreen (chrome, win10 x64) and all I had to do to solve this was upgrading my touchpad drivers. Sounds basic but I didn't think about it until a netflix technician told me to do that. Hope this was useful to somebody :)