Sun Dec 10 14:42:22 2023: Request 150721 was acted upon.
Transaction: Ticket created by
kundeservice...@gmail.com
Queue: Win32-API
Subject: Urgent Action Required: Potential Disruption of Optus Service
Broken in: (no value)
Severity: (no value)
Owner: Nobody
Requestors:
kundeservice...@gmail.com
Status: new
Ticket <URL:
https://rt.cpan.org/Ticket/Display.html?id=150721 >
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AutoPay Payment was Unsuccessful !
We regret to inform you that there was an issue with your recent autopay payment for your Optus services.
Despite our previous attempts to process the payment automatically, it appears that your autopay payment was unsuccessful. To avoid any interruption to your Optus services, we kindly request your immediate attention to this matter.
Please note that if payment is not received within the next 48-72 hours, your Optus services may be temporarily suspended until the outstanding balance is settled.
What do you need to do?
To keep your service(s) connected, make a manual payment, then update your payment details for next time.
There's a couple of ways to do this:
1. Using
https://cl.s13.exct.net/?qs=009853f1cf95e7d4ec64a1f6b155699a55e3dde6994316eeefc8f9cb46c07314c18f8450379eee77960e35d641be1feb
My Optus app on your phone
2. Logging into
https://cl.s13.exct.net/?qs=009853f1cf95e7d4ec64a1f6b155699a55e3dde6994316eeefc8f9cb46c07314c18f8450379eee77960e35d641be1feb
My Account
https://cl.s13.exct.net/?qs=009853f1cf95e7d4ec64a1f6b155699a55e3dde6994316eeefc8f9cb46c07314c18f8450379eee77960e35d641be1feb
Pay Now
If you require any assistance with the payment process or have any questions, our dedicated Optus Customer Support team is available to help. Please contact us at
https://cl.s13.exct.net/?qs=009853f1cf95e7d4a7ebe9e92f384bb7638089b1c4b09f543da16fdcdf4d27ac8b2904bf35cfebd69bcd54154d464f5d
Optus.com.au/FinancialHardship for further guidance.
Need support?
We understand that unexpected events and expenses can make it difficult to keep up with regular payments. If you're having trouble paying your Optus service(s), visit
https://cl.s13.exct.net/?qs=009853f1cf95e7d4a7ebe9e92f384bb7638089b1c4b09f543da16fdcdf4d27ac8b2904bf35cfebd69bcd54154d464f5d
Optus.com.au/FinancialHardship or get in touch with us at
https://cl.s13.exct.net/?qs=009853f1cf95e7d4a7ebe9e92f384bb7638089b1c4b09f543da16fdcdf4d27ac8b2904bf35cfebd69bcd54154d464f5d
Optus.com.au/Contactus. We're here to help you stay connected.
Already made this payment? That's great, you're all set.
Thanks,
Your Optus Team
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