Premiere 22.6.4

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Kayleigh Telega

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Aug 4, 2024, 11:44:25 PM8/4/24
to percgolfcatur
Iam trying to streamline my file system and organization by using dropbox as a main source for working files and exports so they are collaborative with teammates. I do a lot of graphic design and video editing. I am experiencing issues when importing footage files that are on our drop box (synced on my computer and even made them available offline) into premiere pro. It allowed me to import a few footage files, but when I try to import the rest I am hit with a "Import Error" message within premiere. Can someone please walk me through this issue?

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I installed 24.2.1 and the same bug is present. Using 24.2.1, I also see problems trying to work with esstential graphics text objects (cannot type in text), clicking on one of the options in the essential graphics panel causes the entire panel to close.


I've looked through so many posts, and I couldn't find my issue or fix, but when I try to create a mask on a clip, you usually would click and drag, and that would create a curve in the mask, but all of a sudden, that stopped working completely and only creates straight points in the mask.


Thanks for writing in. I understand that masks are not functioning as usual. There was a bug filed for this recently. You may have to roll back a version if this workflow is essential to you. I apologize for this bad behavior. I will add this post to the bug report. I hope the team will prioritize this fix and get a fix out ASAP.


If I click on the pen tool under opacity, normally I would click, hold and drag to make the mask line a curve. It wont let me hold to drag the line into a curve it just makes a point. It also wont let me move of the point after, just moves the whole mask. If I hit CMD Z to undo a point it removes the whole mask.


I'm trying to select the corners of an opacity mask by draging a box around them and I don't see a marque box, and nothing is selected. Pretty sure this is something I've always been able to do. I can click to select the corners, but it's not efficent. Also, it was working a couple days ago.



Tried resetting by alt shift, uninstalling, cache clean....


It was working just fine until the last update!!! I don't understand how something it work on previous version was ok and it's broke after the update! It means someone has spend the time to broke something that was working!


It was the only way to do perfect mask rectangles invert and after you select let's say 2 points from left to make small or large just by using the arrow key. You just press Shift and you can select multiple points from mask ! It was working fine! Why broke it? Just fix it! And do the same thing with the shapes from Essential graphics so we can resize something not just by mouse or entering some numbers just selecting wat to modify and then make it small or large by arrow keys!


This is super frustrating from a user's perspective. I can understand that because I was an editor before coming to Adobe. I also worked at other large software companies before, so I do have some perspective.


Software developement is a very tricky profession, especially for non-linear video editing systems because the software is so complex, containing millions of lines of code. Code for new features get added to the application during development. Invariably, when new code gets added, there is the potential of it conflcting with other features on the application, like breaking a feature in some way or by causing a crash or hang.


Ideally, a developer, quality engineer, or beta tester will find and fix these bugs before they get released, but it happens, unfortunately.



I hope the explanation helps you understand the situation better. I apologize for the frustration on this one. It is affecting my personal projects, as well. I'm going to merge this discussion with the bug report on the bugs forum. I hope that is OK.


The fix for this bug is under way. Sorry for the frustration and inconvenience. I upvoted and will be an advocate for a fix on this bug. I can see the community is mighty concerned about this one. Help is on the way, though!


I remember when I use to make a mask with the free draw bezier tool on a video I could click and hold and drag to get a curve or plan a curve around certain things but now it just makes straight lines and I have to click the blue points and drag to curve the previous line before making my next point in the mask. The shape tool lets me curve as I make the points but not the free draw bezier for masks . I have latest premiere pro


I downloaded previous version 24.1 and the mask tool free Bzier curves now when I hold and drag mouse and the pen tool to create shapes wasn't working properly in 24.2.1 either I think there's a bug I tried reinstalling and it still happened but 24.1 works peachy


Thanks for writing in with your problem with masks. I can reproduce the issue here and a bug has been filed. Thanks so much for bringing the issue to our attention. I hope a fix is found soon. Sorry for the issue.


Thank you so much for your patience! We have a new solution for this available in Premiere 24.0. You can follow the workflow in this YouTube video to accommodate the QuickTime gamma shift between operating systems. Your image will look the same in QuickTime as it does in Premiere.


They look like Penguins, in human form in a junkyard with tarps and stuff. It might be nicer to see another sample with more compelling dramatic and story-telling elements. Like maybe Romeo looking at Juliet in a medium two shot ?


Now, on a personal note: I have a primary monitor that can be color calibrated. I also have a BM card ( SDI out to a video monitor). The video monitor has been set up (it has lots of controls on it that can be adjusted manually ) to show people on a shooting set what the camera is seeing ( like part of a DIT station ).


For the kind of stuff I do I'm happy as a clam just leaving things the way they are right now. It took a long time and some $$ to just get THIS close, so I'm not going to go bonkers about stuff at the level I work at.


If I use my laptop ( instead of editing computer ) I have basically NO CLUE what I am seeing on the screen. Oddly enough if I import a project from editing computer to laptop it looks very close to me as long as it's a rec 709 thing. If it's bmpcc or S log or something I color managed on editing computer it looks like something some alien might see if they had x ray vision ( like PREDATOR ).


I would go so far as to say ( check out the lounge and 'what you got cookin' thread ) that some people might complain about the type of fork they just got at Nancy's house deck party, to eat the most delicious meal ever cooked to perfection by the host.


this isn't making any sense... the laptop uses intel mobo chip and not discreet nvidia card and it's the thumbnails and so on that look like alien stuff, and the nodes can be adjusted easily.. you have to see it to believe it...just forget I said anything...


I spend most of my time with others in the trade being around colorists. Who live in Resolve and Avid, Mistika, "places" like that. Frequently all of the above, of course. A fair number work in ACES any time then can, another large group avoids ACES like the plague. As with anything else, it adds some nice things ... and makes other nice things unusable.


The Big Problem is the viewing environment is already fractured, and only going to be getting worse. Talking with folks from major colorists, the Flanders people, the calibration companies, the screen companies ... no one sees a common denominator coming anywhere.


Colorists are more frequently getting requests for doing the 'main' grade in either Rec.709/2.5 or a theater or cinema P3, AND ... a separate 'trim' grade in either HDR, web, or "YouTube" emphasis. Or two or three trim grades for different use.

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