__TOP__ Download Configuration Manager Remote Control Client Viewer

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Bernarda Zahra

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Jan 25, 2024, 10:46:16 AM1/25/24
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From time to time I get the question to install the CM Remote Tools standalone. I wrote a blog post about how to run it standalone a couple of years ago. In that blog post a comment on how to add a registry key normally added by the Admin console setup will make the audit logging to Configuration Manager work. -configuration-manager-2012-remote-control-standalone/
I wrote a simple PowerShell script to install the CM Remote Tools standalone, add a shortcut to the Start Menu and set the registry key.

download configuration manager remote control client viewer


Downloadhttps://t.co/VyQ4rhXwP4



In this guide, I will show you how to enable and configure Remote Assistance in SCCM (ConfigMgr). Remote assistance allows you to remotely administer a client computer from the Configuration Manager console.

I would like to point out that Remote Assistance will not work in cases when the outbound traffic from port 3389 is blocked. You cannot establish a Remote Assistance session from the Configuration Manager console to a client computer that is in a workgroup. Learn how to enable remote assistance using group policy on Windows computers.

Remote assistance in SCCM allows you to remotely administer a client computer from the Configuration Manager console. You can start remote assistance in the Configuration Manager console from Assets and Compliance > Devices.

Remote Control is a feature of Configuration Manager using which a machine can be remotely controlled without the need of a user being logged on at that time. Remote Control is an SCCM console feature allowing you to take control of a managed computer.

The Remote Assistance leverages the Windows feature, requests a session with the currently logged-on user, and allows for in-session chat. During SCCM Remote assistance, the user has to accept the request of the administrator and a machine cannot be remote controlled when no one is logged on.

Hi Prajwal, first I would like to thank you for your efforts to make understanding and working with sccm easy for us.I have a question, is remote assistence or remote control is going to work with computers joined to the domain but sitting outside the corporate network? I have some cases that some employees take their computers home and they need assistence.Thanks

Enable Remote Control on clients Firewall exception profiles
Select whether Configuration Manager remote control is enabled for all client computers that receive these client settings. Click Configure to enable remote control and optionally configure firewall settings to allow remote control to work on client computers. (Just to remember that Remote Control is disabled by default)

Allow Remote Control of an unattended computer
Select whether an administrator can use remote control to access a client computer that is logged off or locked. Only a logged-on and unlocked computer can be remote controlled when this setting is disabled.

Grant Remote Control permission to local Administrators group
Select whether local administrators on the server initiating the remote control connection can establish remote control sessions to client computers.

Permitted viewers
Click Set Viewers to open the Configure Client Setting dialog box and specify the names of the Windows users who can establish remote control sessions to client computers.

Enable Remote Control on clients Firewall exception profiles
Select whether Configuration Manager remote control is enabled for all client computers that receive these client settings. Click Configure to enable remote control and optionally configure firewall settings to allow remote control to work on client computers. (Just to remember that Remote Control is disabled by default)

Allow Remote Control of an unattended computer
Select whether an administrator can use remote control to access a client computer that is logged off or locked. Only a logged-on and unlocked computer can be remote controlled when this setting is disabled.

Grant Remote Control permission to local Administrators group
Select whether local administrators on the server initiating the remote control connection can establish remote control sessions to client computers.

Permitted viewers
Click Set Viewers to open the Configure Client Setting dialog box and specify the names of the Windows users who can establish remote control sessions to client computers.

I actually see a lot of search terms on this blog regarding Remote Control so therefore I wanted to write a post to clarify it\u2019s functionality and how to set it up. It allows for administrators to connect to a client without using RDP and even without a user logged on and you can interact with the user as well, allowing you to see what the users sees. All communication happens over port TCP 2701 and uses Kerberos for authentication (if it cannot authenticate using Kerberos it will try with the less secure NTLM)

To enable Remote Control for a set of clients
In the Configuration Manager console, click Administration.

  1. In the Administration workspace, click Client Settings.
  2. Click Default Client Settings.
  3. On the Home tab, in the Properties group, click Properties.
  4. In the Default dialog box, click Remote Tools.
  5. Configure the remote control, Remote Assistance and Remote Desktop client settings.


    Now there are some settings there are some bunch of settings there that you need to configure before you start. Enable Remote Control on clients Firewall exception profiles
    Select whether Configuration Manager remote control is enabled for all client computers that receive these client settings. Click Configure to enable remote control and optionally configure firewall settings to allow remote control to work on client computers. (Just to remember that Remote Control is disabled by default)


    Allow Remote Control of an unattended computer
    Select whether an administrator can use remote control to access a client computer that is logged off or locked. Only a logged-on and unlocked computer can be remote controlled when this setting is disabled. Prompt user for Remote Control permission
    Select whether the client computer will display a message asking for the user's permission before allowing a remote control session. Grant Remote Control permission to local Administrators group
    Select whether local administrators on the server initiating the remote control connection can establish remote control sessions to client computers. Access level allowed
    Specify the level of remote control access that will be allowed. Permitted viewers
    Click Set Viewers to open the Configure Client Setting dialog box and specify the names of the Windows users who can establish remote control sessions to client computers. Now after you have changed the settings here you need Press OK and save the settings. If you need to change these settings or have different set of settings for different users, create a separate client settings and deploy it to a new collection.



    And Viewers can be set to domain users and different viewers can be deployed to separate collections. You just have to create a separate Client Policy.
    After these settings are changed to can go back to your computers right click and choose Remote Control





    Now with the green bar appeared we have connected. The user will also see this green bar so it knows who is connected.
    We can also see that it successfully used Kerberos to authenticate.

    \n\n#configmgr, #sccm-2012","contentFiltered":"I actually see a lot of search terms on this blog regarding Remote Control so therefore I wanted to write a post to clarify it\u2019s functionality and how to set it up. It allows for administrators to connect to a client without using RDP and even without a user logged on and you can interact with the user as well, allowing you to see what the users sees. All communication happens over port TCP 2701 and uses Kerberos for authentication (if it cannot authenticate using Kerberos it will try with the less secure NTLM)\nTo enable Remote Control for a set of clients
    In the Configuration Manager console, click Administration.\n
      \n
    1. \nIn the Administration workspace, click Client Settings.\n
    2. \nClick Default Client Settings.\n
    3. \nOn the Home tab, in the Properties group, click Properties.\n
    4. \nIn the Default dialog box, click Remote Tools.\n
    5. \nConfigure the remote control, Remote Assistance and Remote Desktop client settings. \n\n\n\nNow there are some settings there are some bunch of settings there that you need to configure before you start.\nEnable Remote Control on clients Firewall exception profiles
      Select whether Configuration Manager remote control is enabled for all client computers that receive these client settings. Click Configure to enable remote control and optionally configure firewall settings to allow remote control to work on client computers. (Just to remember that Remote Control is disabled by default)
      \nAllow Remote Control of an unattended computer
      Select whether an administrator can use remote control to access a client computer that is logged off or locked. Only a logged-on and unlocked computer can be remote controlled when this setting is disabled. \nPrompt user for Remote Control permission
      Select whether the client computer will display a message asking for the user\u2019s permission before allowing a remote control session. \nGrant Remote Control permission to local Administrators group
      Select whether local administrators on the server initiating the remote control connection can establish remote control sessions to client computers. \nAccess level allowed
      Specify the level of remote control access that will be allowed. \nPermitted viewers
      Click Set Viewers to open the Configure Client Setting dialog box and specify the names of the Windows users who can establish remote control sessions to client computers. \nNow after you have changed the settings here you need Press OK and save the settings. If you need to change these settings or have different set of settings for different users, create a separate client settings and deploy it to a new collection.\n\nAnd Viewers can be set to domain users and different viewers can be deployed to separate collections. You just have to create a separate Client Policy.
      After these settings are changed to can go back to your computers right click and choose Remote Control \n\n\nNow with the green bar appeared we have connected. The user will also see this green bar so it knows who is connected.
      We can also see that it successfully used Kerberos to authenticate.\n\n#configmgr, #sccm-2012Share this:
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