Twitter All & Following Stacks not updating

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lufpleh

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Jan 14, 2010, 4:14:47 PM1/14/10
to PeopleBrowsr Beta
Both my Twitter ALL and Following stacks dont update.

I made a List which is very similar to my Following and it updates ok.

With only the List stack open I see the API Calls Made blip showing
"Loading API Data"
Then the number of new tweets appear next to the Pause button in the
stack.
Mouse over the pause button shows Update time is updated every 2
minutes as expected and the new tweets appear.

With either/both the All & Following stacks open, API Call blips,
shows LOading API Data, the call count is incremented,
but no tweet count or new tweets appear.
The Update time is updated

If I manually refresh the ALL or Following stacks they update with new
tweets

Appreciate the support, PB just keeps impressing :)

lufpleh

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Jan 26, 2010, 10:06:20 AM1/26/10
to PeopleBrowsr Beta
Following and All stacks have both been updating okay for about a week
now.

thanks for fixing me :))

Do see several others have been having similar problems.
Is it something users can resolve?

Couple of other points I noticed
On my Following stack the conversation bubbles appear to behave
strangely all I see is the comment "No Thread Available"
I can open the same Tweet in a list or reply stack and I will see a
thread open.
One of the reasons I like PeopleBroswer is the way it opened
conversation threads of followers, made following a twitter thread so
much easier.
Not keen on opening a new stack to try and follow a conversation.
Have there been changes in this area or is it something your working
on?

Tweet Source option only appears to show up on ALL tab, does not
function for other stacks

Also trying to use the Schedule calendar, Tweets schedule okay but
posts to Ping.Fm happen intermediately, they are not delayed till the
set time

Rob Nelson

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Jan 26, 2010, 11:14:19 AM1/26/10
to PeopleBrowsr Beta
You're quite welcome.

We are aware of the conversation threading issues. We are working on a
resolution for this.

We'll also look into the tweet sources, and ping.fm scheduling for
you.

Thanks for taking the time to let us know. We'll update you after our
engineers have a solution.

Cheers,

Rob Nelson
PeopleBrowsr

lufpleh

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Jan 29, 2010, 2:33:40 PM1/29/10
to PeopleBrowsr Beta
Thanks for looking into the above problems :)

Just noticed my Following stack is not updating with new people I
followed in the last week

Sorry to keep finding stuff :))

Rob Nelson

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Jan 29, 2010, 2:37:05 PM1/29/10
to PeopleBrowsr Beta
Could you send us the @names of people that you've followed that are
not yet appearing in your following stack?

Thank you very much. We appreciate the feedback, and you letting us
know any time you find anything amiss.

Rob Nelson
PeopleBrowsr

lufpleh

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Jan 29, 2010, 2:40:56 PM1/29/10
to PeopleBrowsr Beta
impressive response time! :)

2 that I have noticed are Friggnimmy and PookyMedia

They both show up in the Home streams of Twitter and Hootsuite

Rob Nelson

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Jan 29, 2010, 2:46:18 PM1/29/10
to PeopleBrowsr Beta
Thanks :)

Please also try using the Sync Followers option found under the
settings menu, and do let us know if these users continue to not show
in your Following stack.

Rob Nelson
PeopleBrowsr

lufpleh

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Jan 29, 2010, 3:22:32 PM1/29/10
to peoplebr...@googlegroups.com
Have done the Sync but till they tweet cant say.
I'm sure you have nailed it, will confirm as soon as they post.

I had seen the Sync tab but was not sure what it did
Think the phrasing is a little confusing, " Sync Following/Followers"
I actually thought that meant to make your following and followers list equalise 
i.e. add all your followers to your following list

Think maybe "Update Following/Follower" or similar would be less confusing

Thanks again for the swift response :)


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Rob Nelson

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Jan 29, 2010, 3:44:22 PM1/29/10
to PeopleBrowsr Beta
Thanks. That's a great suggestion. I will mention it to the rest of
our team.

Look forward to hearing back form you.

Cheers,

Rob Nelson
PeopleBrowsr

On Jan 29, 12:22 pm, lufpleh <lufp...@googlemail.com> wrote:
> Have done the Sync but till they tweet cant say.
> I'm sure you have nailed it, will confirm as soon as they post.
>
> I had seen the Sync tab but was not sure what it did
> Think the phrasing is a little confusing, " Sync Following/Followers"
> I actually thought that meant to make your following and followers list
> equalise
> i.e. add all your followers to your following list
>
> Think maybe "Update Following/Follower" or similar would be less confusing
>
> Thanks again for the swift response :)
>

> > peoplebrowsrbe...@googlegroups.com<peoplebrowsrbeta%2Bunsubscrib e...@googlegroups.com>

lufpleh

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Jan 31, 2010, 5:07:24 AM1/31/10
to PeopleBrowsr Beta
Hi Rob,

Sorry the Sync Following/Followers did not take.

Been using Hootsuite to compare PB stream with, noticed a couple more
Following tweeters missing, @TimeleeP & @Poid

Ideally it should not matter whether Sync function is called Sync or
Update,
Sync should really be done automatically when the app is opened

I like the way Hootsuite does some of its features, the way
conversations are threaded,
the way its search stack matches the twitter search results,
PB seems to apply some kind of filter removing the actual @user you
search for

Overall PB is a better looking more featured product, just wish it ran
as seamlessly as Hootsuite

Rob Nelson

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Feb 1, 2010, 3:08:05 PM2/1/10
to PeopleBrowsr Beta, Andrew Maizels, Jodee Rich, Priscilla Scala
Hi,

Apologies that you're having trouble. We're having an engineer look in
to the people missing from your following stack.

FYI, Sync is performed at login (but not throughout an individual
session)

Thank you for your patience,

Rob Nelson
PeopleBrowsr

Rob Nelson

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Feb 1, 2010, 3:08:41 PM2/1/10
to PeopleBrowsr Beta

Hi,

Apologies that you're having trouble. We're having an engineer look in
to the people missing from your following stack.

FYI, Sync is performed at login (but not throughout an individual
session)

Thank you for your patience,

Rob Nelson
PeopleBrowsr

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