If it is going direct then smartdial is not ticked on config tab
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It is ticked. Any suggestions?
On 22 Sep 2010 06:23, "Chris Gilligan" <ch...@gilligan.id.au> wrote:
> If it is going direct then smartdial is not ticked on config tab
>
> On 21 Sep 2010 22:33, "hanzzi123" <hanz...@gmail.com> wrote:
>
> I Sync from my phone then it shows that its downloaded all the numbers
> to My pennytel portal.
>
> The only thing is is that when i make a call it goes through direct to
> the other person's number and not to the smart dial no# nor the pilot
> no#.
>
> Can someone tell me the correct procedure to get it running.
>
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Also check the number format you phone numbers are stored in in your phone.
+61409878475 is the preferred format although 0409878475 should work
as well. Spaces and other non number characters apart from the
leading + may cause issues but even then it should fall back to the
pilot number so i reinstall.
Also i assume you have checked your pennytel account to confirm if you
mobile or your pennytel sim is been billed. Some of the phones have
not shown the updated phone number during the call but this is
generally rare.
Chris
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