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Reed Hastings: Newest Stories
: 2009.07.22: July 22, 2009: Headlines: Figures: COS - Swaziland: Business: Internet: Movies:
Entrepreneurship: Fortune: Netflix CEO Reed Hastings focuses on the future
Netflix CEO Reed Hastings focuses on the future
Among the things that he and his team are doing right, the smartest may be choosing what they
don't want to be. As Hastings told me on Monday, he learned from Jim Collins, the renowned
management guru, that it's just as important to decide what not to do in business as it is to
determine what to do. Especially today, when change is happening so fast and unpredictably, it's
critical to prioritize. For Hastings, this has meant not competing with Blockbuster at retail. That
was smart, given that video-rental stores industry-wide are down to some 10,000, from 20,000 at the
peak. "In five or 10 years, video stores will be gone," Hastings predicts. Businessman and
Internet Visionary Reed Hastings of California, the founder of Netflix, served as a Peace Corps
Volunteer in Swaziland.
Netflix CEO Reed Hastings focuses on the future
Netflix CEO focuses on the future
by Patricia Sellers
Reed Hastings, the founder and chief executive of Netflix (NFLX), came by our offices on
Monday. He's one of the more down-to-earth CEOs you'll ever meet.
He's a Bowdoin grad like my boss, Fortune managing editor Andy Serwer. Post-college, Hastings
joined the Peace Corps and taught school in Swaziland. Then he played Silicon Valley start-up guy
for a stretch and eventually struck gold with his movies-by-mail idea, aimed at easing the hassle of
in-store drop-offs and pesky late fees.
He didn't name his start-up "Movies by Mail" or anything like that to limit the
company's evolution - which helps explain why Netflix continues to grow briskly, even in this
brutal environment. The guy had vision when he launched Netflix in 1999. The company went public in
2002 at $7.50 a share, and today the stock, at $45, isn't far below its all-time high.
Netflix is due to announce quarterly earnings tomorrow after the closing bell, so we'll see how
well it's riding the the digital revolution, as well as the bad economy. But the ride seems to
be pretty smooth. Referring to subscribers, which today total more than 10 million, Hastings, 48,
told us, "We were growing 25% when the economy was growing. We're growing 25% now."
Among the things that he and his team are doing right, the smartest may be choosing what they
don't want to be. As Hastings told me on Monday, he learned from Jim Collins, the renowned
management guru, that it's just as important to decide what not to do in business as it is to
determine what to do.
Especially today, when change is happening so fast and unpredictably, it's critical to
prioritize. For Hastings, this has meant not competing with Blockbuster at retail. That was smart,
given that video-rental stores industry-wide are down to some 10,000, from 20,000 at the peak.
"In five or 10 years, video stores will be gone," Hastings predicts.
A more recent choice he made - "really hard," he admitted - was deciding not to enter the
ad-supported web-video fray against Hulu, YouTube (GOOG), and CBS.com (CBS).
"Commercial-free subscription is where we can compete. It's our best shot," Hastings
says. Netflix offers unlimited DVDs by mail and unlimited instant streaming to computers and TVs for
a flat $8.95 a month.
Hastings decided not to compete with pay-per-view purveyors like HBO (TWX) and cable
companies. And recently, he opted not to go head to head against Redbox. That's the fast-growing
start-up that places kiosks–more than 15,000 to date - in McDonald's (MCD), supermarkets
and other heavy-traffic locales. Videos cost $1 a day.
Despite inordinate disruption and confusion around distribution - or maybe because of it - Hastings
is clear about his game. An engineer by training and a Microsoft (MSFT) board member,
he's determined to make video-watching more personal and satisfying - via advancing technology,
of course.
Hastings looks forward to the day, a decade or less from now, when an Internet browser will be built
into every television, he says. We'll be calling up movies and channels and websites with a
click of a button or just a spoken word: "Wizard of Oz." Or "ESPN." Or
"Netflix."
Take a look at my conversation with Hastings for more about how he sees the future…
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When this story was posted in August 2009, this was on the front page of PCOL:
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Director Ron Tschetter: The PCOL Interview
Peace Corps
Director Ron Tschetter sat down for an in-depth interview
to discuss the evacuation from Bolivia, political appointees at Peace Corps headquarters,
the five year rule, the Peace Corps Foundation, the internet and the Peace Corps, how
the transition is going, and what the prospects are for doubling the size of the Peace Corps by
2011. Read the interview and you are sure to learn something new about the Peace Corps. PCOL
previously did an
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