Users can't view typed annotation notes when using full screen PDFTron in Safari
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Elena G
Oct 11, 2016, 7:54:34 PM10/11/16
to PDFTron WebViewer
Hi, we stumbled upon this PDFTron viewer issue that is affecting our users, please take a look. Thank you!
When annotating a document in Version 10.0 of Safari (latest version) and is viewing in full screen ((using the PDFTron full screen button), when an annotation is made and a note is created, when a user types in the note, the text is not visible.
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When annotating a document in Version 10.0 of Safari (latest version) and is viewing in full screen ((using the PDFTron full screen button), when an annotation is made and a note is created, when a user types in the note, the text is not visible.
--
This mail is strictly confidential and intended solely for the person or
organization addressed. It may contain privileged and confidential
information and if you are not an intended recipient, you must not copy,
distribute or take any action in reliance on it. If you have received this
message in error, please notify me and delete it and any attached files
from your system.
Kristian Hein
Oct 17, 2016, 5:56:07 PM10/17/16
to PDFTron WebViewer
Hello Elena,
It appears that Safari does not allow text input in fullscreen mode. See here:
http://stackoverflow.com/a/16676279
http://stackoverflow.com/a/16676279
-Kristian
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