Zoom and settings panel opening up weirdly when duplicate tabs are opened for comparing purpose

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rakesh mishra

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Apr 6, 2021, 11:45:28 AM4/6/21
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Hi,

We've been facing this weird issue when we try to open 2 duplicate tabs for comparing pdfs (We've created a custom functionality for this in our application), on of the tabs zoom panel opens up in whole screen and on inspecting I found out some how it's applying styles for mobile.
I'm attaching the SS for better visualization, also has confirmed this issue on demo site as well of pdftron. So it's definitely a bug.


Liam Ross

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Apr 6, 2021, 6:21:04 PM4/6/21
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Hi!

Thanks for the question regarding the zoom panel.

I'm not able to see an attachment, would you be able to reply with the screenshot so I can look more into the issue?

Additionally, if you are able to provide any more information about confirming the issue on the demo site + PDFTron that would be helpful in terms of letting us reproduce the problem. Specifically, if you can link to a demo page where you experienced the issue and some reproduction steps (or a screenshot showing the issue would work as well).

Best Regards,
Liam Ross
Web Developer
PDFTron Systems, Inc.

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Anthony Chen

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Apr 8, 2021, 1:32:13 PM4/8/21
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Hey Rakesh,

I noticed that there is a duplicate ticket raised by your colleague Peter (#21287).
Let's continue the discussion in that ticket instead.

Best Regards,
Anthony Chen
Web Developer
PDFTron Systems, Inc.

CONFIDENTIALITY NOTICE: This message (and any attachment to it) is intended only for the use of the individual or entity to which it is addressed in the header, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. Any reproduction, distribution, modification or use of the contents of this message (and any attachment to it) by any individual or entity other than the intended recipient is prohibited. If you have received this communication in error, please notify us immediately and delete the original.
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