Reminder: Introduction to Knowledge Management - Pretoria 25 Nov 2015
Esther Josias-Manuel
Registration closes 11 Nov 2015. Please contact us if your registration will be late.
Pre-registration is compulsory. No walk-in registrations will be allowed.
INTRODUCTION TO KNOWLEDGE MANAGEMENT WORKSHOP
Pretoria 25 Nov 2015
WHO SHOULD ATTEND?
Knowledge management staff, information professionals, non-KM managers who has KM as a sub-department and anyone who wants to learn about knowledge management.
WHAT WILL WE COVER?
INTRODUCTION TO KNOWLEDGE MANAGEMENT
· Defining Knowledge
· Defining Knowledge Management – Tacit versus Explicit
· Benefits of Knowledge Management
KNOWLEDGE MANAGEMENT THEORY AND MODELS
· Nonaka
· Boisot
· WIIG
· Becerra et al
TECHNIQUES FOR KNOWLEDGE MANAGEMENT APPLICATION
· Knowledge sharing
· Knowledge transfer
· Communities of Practice (COPs)
· Knowledge dissemination techniques
· Knowledge repositories
HIGH-LEVEL KNOWLEDGE MANAGEMENT STRATEGY
· Frameworks – policies and procedures
· Culture
· Leadership
Outcome
The learners will be provided with the knowledge to understand and carry out the knowledge management function in an organisation.
UPCOMING TRAINING:
Polokwane:
10 Nov - Basic Business Writing for Information Professionals – R1 650
12-13 Nov - Presentation Skills – R3 300
24 Nov - Customer Care for Information Professionals – R1 650
Pretoria:
17 Nov - Customer Care for Information Professionals – R1 650
18 Nov - Telephone Etiquette – R1 650
25 Nov - Introduction to Knowledge Management – R3 975 (with discounts for multiple bookings)
27 Nov - Enterprise Risk Management Workshop – R4 975 (with discounts for four or more learners)
ENQUIRIES:
Should you have any queries or require us to email or fax you the workshop outline or a registration form, please contact:
Esther: E-mail: est...@pdesa.co.za Cell: 076 508 9526 Fax: 086 617 2017
Tues – Fri: 09h30-14h00
Mon, Sat, Sun, Last Fri of the month, Public Holidays and during events: Closed
Web: www.pdesa.co.za