Conflict Management for Information Professionals - Pretoria 29-30 Oct 2015

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Oct 9, 2015, 6:27:34 AM10/9/15

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Pre-registration is compulsory. No walk-in registrations will be allowed. Registration closes 22 October 2015.

CONFLICT MANAGEMENT FOR INFORMATION PROFESSIONALS WORKSHOP

KOSMOS GUEST HOUSE, PRETORIA

29-30 OCT 2015

AIM

To provide information professionals with the knowledge to:

· recognise potential conflict situations

· address conflict effectively

· mediate where required.

OUTCOME

The learners will have the knowledge to recognise and deal with conflict in a manner that minimises the potential negative impact.

WHO SHOULD ATTEND?

All information and library staff members who want to manage and respond to conflict situations in an effective manner.

Upcoming Pretoria Training:

Frontline Reception – 15 Oct 2015

Advanced Frontline Reception – 16 Oct 2015

Going Green for Office Managers – 21 Oct 2015

Moving into Management – 22 Oct 2015

How to Motivate Your Team – 23 Oct 2015

Basic Business Writing for Information Professionals – 28 Oct 2015

Conflict Management for Information Professionals - 29-30 Oct 2015

Protection of Personal Information Act (PoPI) Workshop – 6 Nov 2015

Introduction to Registry and Records Management – 19-20 Nov 2015

Enterprise Risk Management Workshop – 27 Nov 2015

ENQUIRIES:

Should you have any queries or require us to email or fax you the workshop outline or a registration form, please contact:

Esther: E-mail: est...@pdesa.co.za Cell: 076 508 9526 Fax: 086 617 2017

Tues – Fri: 09h30-14h00

Mon, Sat, Sun, Last Fri of the month, Public Holidays and during events: Closed