Facebook Password Restore
Rachelle Shriver
If you have an alternate email or phone number listed on your account, you can use these to reset your password. Facebook will use them to confirm that the account is yours, send you verification codes, and ultimately finish your account recovery. Go to facebook.com/login/identify and follow the instructions to reset your account.
In the past, Facebook had a feature where you could designate trusted contacts that would help you regain access to your account. Unfortunately, this feature is no longer available for account privacy and security reasons, so the above two methods are the only two ways to recover your Facebook password.
Retrieving a Facebook account is a relatively simple process that involves the use of a code that is sent to your email or phone number to help confirm that you own the account. However, there are cases of Facebook not sending the code due to several reasons. Here is a simple way to fix the issue of Facebook not sending code to email.
Resolving the Facebook code generator not sending SMS is quite an easy process. All you have to do is to turn on Facebook text in your Facebook settings. When that is done, the Facebook code generator not sending SMS will be resolved. Here is how to set up Facebook text:
Facebook typically sends a 6 digit code either to the phone number linked to your Facebook account or to a linked email address. If you are trying to reset a new password or trying to login with a new device and Facebook is not sending the 6 digit code that verifies that you own the account, here is what you should do to resolve Facebook 6 digit code not being received by you.
To set up security measures to make your account more secure, Facebook will suggest you turn on the two steps-authentication. It will request that you choose a method for receiving security codes in case you would like to log into your account with a different device or browser. However, if you add more than two phone numbers or emails, your account will be flagged as suspicious by Facebook, and as such your account can be locked temporarily.
If you notice you are not receiving a Facebook password reset code email in your mailbox, it means that the current email address you are expecting the mail to come through is not linked to your Facebook account. To resolve facebook not sending code to email, you will have to either receive the password reset code via the code generator as outlined above or you receive it via SMS. Here is how to resolve facebook not sending password reset code to email using SMS;
After signing up on Facebook, Facebook sends a code to either your email or phone number so as to verify your account. If you notice Facebook is not sending a confirmation code to your email, all you need to do to get the confirmation code is to
Facebook usually resets the password by sending either a reset password link to an email address or a reset password code to the phone number. You can fix Facebook by not sending SMS code to reset the password by getting the reset password link via mail. Here is how you can resolve Facebook not sending SMS code to reset password.
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I have been a happy Spotify Premium customer for many months now. My computer's harddrive was replaced resulting in needing to reinstall Spotify. For the past week I have had Spotify working perfectly on my iPhone and signed in to my Premium account. Once I reinstalled Spotify onto my computer I could not remember my account password. I requested the password but have not recieved the email to reset it for many days. (It is not in a junk folder, I just haven't gotten it) Desperate to get it working, I signed in through Facebook. I think by doing this I have mistakenly opened a new account seperate from my old Spotify account. It does not have any of my playlists from my phone or any of my saved music on it. I thought if I signed up for Premium again on my computer account the info would be transfered from my iPhone. I think I stupidly signed up for two seperate Premium accounts and am now stuck paying for it on the account I cannot access because I lost the password and Spotify isn't responding to me.
Why have I not receieved the email to reset my password? How do I access my account that isn't through FB? Can I cancel one of the accounts and get my money back for the Premium I have just mistakenly signed up for? (or could I put it towards a month in the future on the right account?)
Hi Swamii007 - Sounds like you've definitely made two accounts here. First of all, it's not possible to change your account username. What most likely happened is you opened a whole new account via Facebook.
Three days ago, I left home for the united kingdom. When i arrived here, I couldn't go on my main spotify account with my Facebook log in name [snip-mod edit-email] (On forums called L3ibii). So I thought of making a new spotify account to check out if there was something wrong with my main account. I was sliding through options of spotify on my mobile phone and suddenly I misclicked on "link with Facebook", I was like F damm that wasn't the meaning! After that I couldn't unlink my new spotify account with the log in name "[snip-mod edit-email]" (an old hotmail of mine) which I also suddenly noticed afterwards that this new mail isn't [snip-mod edit-email], but [snip-mod edit-email]. So after tons of trying, I noticed how much I screwed It up... I couldn't get on my own email because it is .de and not .com, so in short I entered an invalid email... When I logged in on my Facebook and after chose for log in spotify with Facebook, all my playlists etc were gone. And as name in spotify it said ilnna.. Oh god. So I linked a new account with an existing Facebook social account (in spotify I see for example my FB friends). in the meantime when i was trying to fix this issue by myself, which was with no success, i somehow made a new facebook account with - this time the correct email - "[snip-mod edit-email]", this account automaticly connected to spotify and got me a new spotify account. is it for you guys possible to remove this "[snip-mod edit-email]" called "milma idk" on spotify? I would like to have some kind of system recovery as you can do on your computer.
2. When i connect to spotify from my original facebook account, i get referred to my new account called "ilnna" with all my playlists removed. When i look my main spotify account up in spotify, i can see it there with my original playlists! but i cant get on it!? So i would like, if it is possible, to have this new email called [snip-mod edit-email] (an invalid email - not possible to log in on it from hotmail.com) which is linked to my facebook account removed and of that to have [snip-mod edit-email] as mainmail for spotify. So i want access to my original account! This is so frustrating to see how I fkn messed it up and to see how dependent you are of the Spotify crew; i see that whatever happens to you from spotify, its not possible to fix it on your own. I hope this is possible for you guys to sort this all out. I will be waiting for a reply from up you guys. Thanks in advance and a happy new year already.
(ps: at account settings changing email from [snip-mod edit-email] to [snip-mod edit-email] says that this email is already in use... And, when I entered spotify with an invalid email, why didn't spotify ask, when I misclicked on "link this spotify account with Facebook" if that email is legit or not... Everyone is a human and making mistakes is normal. I am used to automatically type .com and forgot this email was .de, so that is my own stupid mistake back there, I agree)
i am currently using Facebook to log in to my account but i wish to recover my original spotify password as i no longer have access to the email account i was using when i set up spotify i have no way of resetting my password.
Hey! Welcome to the community
You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you in recovery your password after confirming some security details.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Peter
Either way, I cannot login because of this password issue. I have requested a password reset numerous times, but have gotten nothing (email info is correct). I then sent a help request email (to the "support team") similar to this request. The response was a blanket statement with little valuable information.
Thanks for your support. Ironically, I could not respond initially because I could not login (to the community elsewhere). Luckily, I tried the reset password function for the Nth time (1st time today) and it worked...problem fixed!
@clareclem -- get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly. Make sure to include your username/email address of your Premium account.
I suggest you submit an online contact form and someone at Spotify will look into this for you. If you get an automated reply, make sure to reply to it directly (even if it's from a no reply) and it will be sent to the Spotify staff.
I've just signed up for a free trial of spotify premium and have been trying to logon on my iphone. I've asked for a password and link to set up my account on my iphone to be sent through via email but I haven't received anything?
What mobile device are you using? Have you checked your spam folder: if there's nothing there, use the online contact form and someone at Spotify can help get this sorted. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.
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