Smart Running Order problem

[Heather T]

I used the smart running order last trial with no problem and enjoyed it.

Now with my new trial, I am getting the error

"RunTable.xlsx" could not be created on this disk.  Use a different name, make more

room on the disk, ulock it or use a different disk.

Any ideas?

My computer has  760 gig of free space on the C drive. 

Heather

[Brenda Hinkemeyer]

Did you get a windows update that could be causing errors now?

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[Heather T]

Probably.  I have tried to give admin access to PawTap but not having any luck.

I have backed up the PawTap files.

I have checked that all the scribe sheets, running order and the BH results load will work.  They can be sent to excel and then I save them somewhere I can get to them.

I will take it to a computer company after the event which is May 6-7-8.  If I have to, I will re-enter all my entries for the June event.

Heather

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[Cynthia Heyman]

Yeah the Smart Running Order saves a file in order to manipulate the running order.  So it's the same as the export location. It may mean that file isn't saving properly.  You can check to see if the files exist.  I don't know why they would disappear.  

This document tells you where those files are so you can look for them, see if they are there.

https://pawtap.net/BackupAndUpgrade

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