Salesforce Business Analyst at Alpharetta, GA (Need Locals)
Ram Naidu
Hello Associates,
Have a nice day.
Please find the below requirement and if you are
looking for any job change, share your updated resume to rmett...@myasap.com
Role: Salesforce Business Analyst (We are not looking for Salesforce
Developers)
Length: 6 months contract
Location: 1505 Windward Concourse IBM HDQ,
Alpharetta, GA
Mode of Interview: Phone and F2F
No OPT and CPT Please
Required Qualifications:
·
Bachelor's degree from
an accredited college or university. Major in Business Management, Computer
Science, MIS, or Industrial Engineering preferred.
·
7-10 years of business
analysis experience within a professional services, sales or sales support role
·
Salesforce.com
certification preferred
·
Experience with sales
processes, sales methodologies and account planning
·
Experience defining
business requirements, writing user stories, creating detailed functional
designs and process documentation
·
Strong verbal and written
communications with ability to effectively communicate at multiple levels in
the organization
·
Excellent presentation
and facilitation skills
·
Ability to work in a
highly matrixed business environment
·
Working knowledge of
SDLC and Agile (Scrum) project methodologies
·
Developing skills with
Google suite
Responsibilities:
·
Collaborate with
multiple levels of the sales, marketing, finance, and operations organizations
to understand current business issues and pain points. Identify opportunities
to optimize processes and leverage technology to address pain points and drive
business value.
·
Partner with business
stakeholders to understand current account planning business processes,
identify gaps between current processes and enterprise process, define
solutions to address gaps, document user stories and business requirements and
associated business value.
·
Socialize streamlined
and transformed business processes with the business to obtain buy in on
process changes and tool capabilities.
·
Work with the business
to enable them to define plans to operationalize transformed business processes
within their business, including updated process documentation, communication
plans, end user training and updated metrics and dashboards to monitor and
measure new processes.
·
Support prioritization
of user stories across multiple business processes and stakeholders to drive
the most business value.
·
Create and maintain
project deliverables to ensure business processes, use cases, business
requirements, functional designs, test plans, etc are thoroughly and
consistently documented using standard templates and centralized repository
·
Partner with IT on
solution design, advocating for optimized processes, out of the box
configuration, efficient user experience and ultimately a positive customer experience.
·
Partner with IT to
assess bolt-ons to Salesforce for business processes and capabilities not
satisfied by the Salesforce platform.
·
Document acceptance
criteria and testing requirements for positive, negative and regression testing
for user stories.
·
Support QA Leader to
execute testing activities for use cases, including defect resolution
(tracking, triage, resolve, re-test)
·
Provide content for
end user training design, documentation and delivery efforts
·
Provide end user and
production support
·
Establish and maintain
positive communication and professional relationships with internal/external
customers, team members and vendors/partners.
Regards,
Ram Krishna
Mettapalli
678-203-2850 EXT 220
rmett...@myasap.com
ASAP Solutions Group, LLC
www.myasap.com