Creating notices instead of assigning cases?

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Eric Chancellor

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May 30, 2012, 10:45:45 AM5/30/12
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Hello Michael, how do you create a notice without making it a new case? Also I noticed that whenever you click to look at a new assignment it auto assigns the case to me and I end up having to unassign the case. These are issues you might want to look into.

Michael Carnell

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May 30, 2012, 3:33:11 PM5/30/12
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Is this the new software? Basically in answer... I have no idea! Tina has looked at it a lot more than me so far, but I will be happy to take a look.

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Michael Carnell - 
Charleston, SC
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