SoI had to install a new Power Supply for my PC a couple days ago because my PC wouldn't start. After I had life again and thought all was good, I immediately noticed I was unable to connect to my wired internet.
I went to device manager and noticed my ethernet device wasn't even listed under network adapters but now under other devices as "ethernet controller". When I clicked on it, I was met with the following device status: -The drivers for this device are not installed. (Code 28) -There are no compatible drivers for this device. -To find a driver for this device, click Update Driver.
I tried troubleshooting multiple times through windows but when I followed their steps and restarted my PC, still nothing changed. Then, I went to Intel forums, videos, and websites supporting my issue and went through various guided steps to try and solve this.
After installing the latest version of Intel Ethernet Adapter Complete Driver Pack and many hoops and bounds later, I went back into device manager and noticed my ethernet device was now showing under network adapters as "Intel(R) Ethernet Controller (2) I225-V".
In device manager, I attempted to automatically install the driver through windows and it would not work being unable to find a compatible driver. I also tried manually installing it and choosing a driver and was still unsuccessful.
After enabling/disabling my ethernet device, trying the steps over and over again, trying to install an older version of the driver, updating my BIOS, made sure my ethernet cables were stable and good, and going down tons of rabbit holes, I end up where I started with the same device statuses.
2. I don't know what caused my last power supply unit to fail. I was able to power on and operate my PC the night before like any typical night, but the next day it wouldn't power on at all after trying a different power cord, outlet, etc.
When I go into device manager and attempt updating the driver with the file I extracted from the Intel Ethernet Adapter Complete Driver Pack zip file I downloaded, I am met with this screen (image applies to both searching automatically for drivers, and browsing my PC files for driver.
I also made the discovery that when I click on "Let me pick from a list of available drivers on my computer", and choose any of the listed Intel driver devices to try and install, I am met with the same (Code 10) this device cannot start. Additionally, now my device name of "ethernet controller" moves from the other devices tab to under the network adapter tab and matches the name of the driver device tried installing prior as you can see in this image:
So I went to your link and downloaded and extracted the zip file of "Intel Network Drivers" version 26.2.0.1 under the subcategory "LAN Drivers". I auto ran the app and attempted to install it was met with this screen:
Since you are using MSI product, with embedded NIC, contact MSI support for further assistance. They may be able to provide additional troubleshooting steps or even replace the motherboard if it is found to be defective.
Please be informed that we will now close this request since we haven't received any response from our previous follow up. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.
Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.
However, nothing worked. Btw, it wasn't just a DNS issue, but some Routing issue (ping 8.8.8.8 worked neither). Then I tried to connect via NordVPN and, well, my PC was online again O.o. I'd have never thought that this would work.
Hi, this update is needed especially because of security, I do not think that it was a problem with the driver - often the system needs some time for a full reinstallation and you also have to be patient without acting hastily.
Sometimes it is enough to restart twice .
Today we are the 22nd of June 2022.
I have the same problem.
Not sure that what I read here can help because when an update "destroyed" my Ethernet Adapter, it just means, in my case, that we can use the WiFi but not the Ethernet, and in my case, wired PCs are more important than WiFi.
So if there would be somebody less calm and judgmental about how a person's freaking when this happen could find us a solution, that works, because I waited and rebooted many times and the problem started right after an update, 3 weeks ago. I didn't have time to take care of it so, yes, I took the time and stayed calm but still today I only see the 3 curved lines and a dot and this prevent me from using my 1Gbps speed for transfer.
This morning I went to Device Manager, un installed all network adapter and rebooted. They all came back in a minute and I still have the same problem.
My cable is connected directly to the PC, I can see the lights lit at the switch and behind the cable connector on the PC, the Network Settings, Ethernet says UnIdentified network (No Internet). The second Ethernet 3 is not connected.
I'll keep digging but anytime you know about a solution, it'll be appreciated to get a reply.
Thanks guys.
I found a simple solution using new drivers provided by UGREEN (Chinese company). My type-C adapter is BASEUS brand, but the new drivers worked, since most adapters use Axis or Realtek chip, the brand does not matter!
Next, download the latest drivers for Axis/Realtek provided by Ugreen (the company is making Thunderbolt-Ethernet type-C USB adapters for MacOS). Since the download page is in China and in Chinese, I uploaded the driver on Google Drive:
This is a driver issue. I found the solution here. In the end, I have just installed the driver from this page and it works. However, I'm not sure if it was only a driver issue, or certain earlier security changes (coming from the first link) have helped.
The Belkin USB-C to Gigabit adapter that apple sells has continued to work great for me in Big Sur. Apple explicitly lists all USB-C Macbooks, USB-C iPad Pros and the new M1 Macs as compatible. I have both white and black versions of this adaptor and they are identical save the color.
first of all my computer is fixed. interesting fact is my Big Sur build is 20B50 rather than 20B29 like everyone else. I got this by enabling ip range 17.0.0.0-17.0.0.8 and install from internet recovery.
If your firewall supports using hostnames, you may be able to use most Apple services above by allowing outbound connections to *.
apple.com. If your firewall can only be configured with IP addresses, allow outbound connections to
17.0.0.0/8. The entire
17.0.0.0/8 address block is assigned to Apple.
I have a suggestion for bishopcheen. I had the same problem with thunderbolt to ethernet on my 2014 Mac book pro and I tried several ways to fix the problem. Reset the SMC, reset the PRAM, delete the p file and restarting the mac and nothing worked. Asumming its not a hardware problem ( you can check with these steps -us/HT202731). I talked to apple support and we decided to to do a clean install Big Sur. -us/HT204904 Make sure you have a back up and an internet connection upon before restarting in macOS recovery mode.
I purchased an Anker USB-C adapter from Best Buy (also available on Amazon) which I can confirm has been working without issue since November 15. Simple plug and play; I did not change any settings or attempt any other troubleshooting.
I have also problems on my iMac PRO (2017) running big sur ...with the ethernet connects. I can report that this issue comes with one of the beta releases >= beta 7 ... I hoped that in the full release that issue was fixed but won't.
Same for me. Just updated to Big Sur and ethernet connection not working. Not exactly brilliant work from Apple given how many people must be relying on an internet connection for working at home right now. Wish I hadn't upgraded.
Yes. It is a problem with so many working at home. Apple support was not helpful. My connection worked briefly after unplugging and plugging in my adapter but it took 30 minutes to recognize and then cut out again once the computer went to sleep. Frustrating,
Download and install Intel network connection driver: -Gigabit-Network-Connection-Driver-for-Intel-NUC-Kits-NUC6i-x-SY-and-NUC6i7KYK?product=89187 Download Intel Gigabit Network Connection Driver for Intel NUC Kits NUC6i[x]SY and NUC6i7KYK
1. Usually, the driver file is in .exe format. Extract and decompress the file to a folder. (To extract the file, you need an archive utility such as 7zip. If you don't have one, you can download it online.)
I bought the NUC6i7KYK from Amazon in end December and I encountered the same problem during the installation of Windows 10. When I attempted to install the LAN using device drivers of version 21.1 downloaded from Intel website, I got an warning "There is an issue with Microsoft Windows 10 that prevents the Intel Advanced Network Services feature from work correctly. You may install the feature, although you will be unable to create Intel ANS Teams and VLANs. Do you wish to install the feature?" When I clicked 'Yes' to proceed, I saw the "device not install". However, after I downgrade to version 20.x recommended in this thread, I can see the same warning message and successfully complete the installation of the LAN device driver as an interim solution.
I find out the problem. The problem is caused the Windows 10 licence used. The licence that I used for the initial installation was a licence before activation for evaluation purposes. This licence inhibited all Windows and device drivers update, Windows Store download, etc. After I have properly activated the Windows 10 licence, I am able to download all the Windows updates and successfully installed the latest device drivers included the Intel LAN drivers 21.1.
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