Partners Issue # 114

[g...@gklim.com]

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Dedicated to the personal and professional development of PMEE’s --
professionals, managers, executives, and entrepreneurs -- everywhere.
Issue # 114

Tenth year in publication
Since July 1, 2998
Current number of subscribers: 5,181

To subscribe: partners-...@googlegroups.com
To unsubscribe: partners-u...@googlegroups.com
Comments, feedback, suggestions, questions, etc.:
partner...@googlegroups.com or g...@gklim.com
Past issues:
http://groups-beta.google.com/group/partners



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"IN THIS ISSUE"
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[1] Editor's Corner
[2] Chop Suey Rojak
[3] Attitude Vitamins
[4] Sponsors’ Messages



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[1] "EDITOR'S CORNER"
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Hi,

Partners is 10 years old!!

Some time back, you gave us feedback; some of you said when you
printed out the ezine to read, it ran into almost 20 pages. We acted
on your feedback. No more long articles in this ezine. We're taking
three departments off the ezine -- Personal Development Article,
Business Development Article, and Feel Good department. Why place
articles in this ezine when the originals are elsewhere on the net,
available at the click of the mouse?

Articles will now be links in Chop Suey Rojak department.

Many readers say that the Stress Buster department is redundant, since
the Internet has many sites on all sorts of humor. We have taken it
off from this issue on.

Well, enjoy issue # 114 and have a fantastic remainder of 2008!


May you be happy, healthy and well always!

G K Lim < www.gklim.com >
Editor / Publisher



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[2] "CHOP SUEY ROJAK"
**********************************************

Note: If long URL’s break, please cut and paste.

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A website totally dedicated to why a customer is not happy with one
service provider. Great lessons in customer service management
http://www.failingenterprise.com/

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Are you too busy promoting yourself that you have no time to service
your customers?
http://activerain.com/blogsview/575818/Are-You-Too-Busy

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Free ebooks!!
http://cid-e8266ce6b5fc7e9f.skydrive.live.com/browse.aspx/gklim
or http://tinyurl.com/55u998

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Persuasion psychology -- When Asking A Favor, Specifics Do Count
I have a friend who is a medical doctor. Nicest guy the world. Will
do, and has done, anything for anybody. So I was totally perplexed —
and as a social psychologist, very interested — when I learned he was
having difficulty finding someone to cover his shift on the weekend of
my wedding. Find out why….
http://www.insideinfluence.com/current/article_april.html

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Study reveals: anger slows healing process after injury
http://health.yahoo.com/news/afp/healthpsychologyinjuryanger_080220001559.html
Print version:
http://health.yahoo.com/news/afp/healthpsychologyinjuryanger_080220001559-print.html

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Here's a site with indepth articles on NLP:
http://www.exforsys.com/tutorials/nlp.html

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Again, if link breaks, cut and paste.



***********************************************
[3] "ATTITUDE VITAMINS"
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The pessimist borrows trouble; the optimist lends encouragement. --
William Arthur Ward

You become what you think about. -- Earl Nightingale

People with goals succeed because they know where they are going...
It's as simple as that. -- Earl Nightingale

You, too, can determine what you want. You can decide on your major
objectives, targets, aims, and destination. -- W. Clement Stone

The indispensable first step to getting the things you want out of
life is this: decide what you want. -- Ben Stein

Restlessness and discontent are the first necessities of progress. --
Thomas A. Edison

Great spirits have always faced violent protest from mediocre minds.
-- Albert Einstein

It is never to late to be what you might have been. -- George Eliot

This is slavery, not to speak one's thought. -- Euripides

There was never a genius without a tincture of madness. -- Aristotle

Look at life through the windshield, not the rear-view mirror. -- Byrd
Baggett

Most of us are about as eager to be changed as we were to be born, and
go through our changes in a similar state of shock. -- James Baldwin

What a curious phenomenon it is that you can get men to die for the
liberty of the world who will not make the little sacrifice that is
needed to free themselves from their own individual bondage. -- Bruce
Barton

Strength is a matter of the made-up mind. -- John Beecher

Leaders keep their eyes on the horizon, not just on the bottom line.
-- Warren G. Bennis

When I despair, I remember that all through history the ways of truth
and love have always won. There have been tyrants, and murderers, and
for a time they can seem invincible, but in the end they always fall.
Think of it -- always. -- Mahatma Gandhi



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[4] "SPONSORS’ MESSAGES"
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"How to Sell Successfully to Corporate Customers"
incorporating key account management

A 2-day public program for sales professionals on how to sell B2B by
being a trusted advisor, and solving customers' problems thru
consultative & solution selling approaches.

at Legend Hotel, Kuala Lumpur, on 22 & 23 July 2008 (9am to 5pm)

View brochure here:
http://www.gklim.com/programs/images/pdf/HTSSTCC.pdf
or http://www.gklim.com

Participants will learn how to…….
Distinguish the difference between selling to individual endusers and
B2B
Sell by solving customer's problems
Be solution-centric, not product-centric
Apply the Customer-Centric Solution-Selling Model
Use the Symptoms-Problems-Causes-Implications Analyzer
Effectively block objections and stalls
Identify buying influences using the S.U.S.U. Model
Manage key accounts effectively, productively and profitably
Manage the sales process using project management principles and
strategies
Effectively use the B2B Problem-Solving Solution-Selling Roadmap

Facilitated by G K Lim, ISO CMS 991182, FInstSMM, CEI, assisted by
Danniel Lim

For more information, please visit
http://www.gklim.com/programs/images/pdf/HTSSTCC.pdf
or http://www.gklim.com

or contact Azura Ahmad / Kelly Teoh at tel: 03-23811060, 019-2268987;
fax: 019-2328312; email: ke...@gklim.com ; az...@gklim.com

Available in-house, as well. SBL claimable.

G K Lim has successfully conducted this program in Singapore, Beijing,
Manila, Male, Colombo, Mumbai, Delhi, Bangkok, Jakarta, Hanoi and Ho
Chi Minh City.

Organized by
Human Resources Services, in association with HRD Gateway
Licensed by HRD Gateway Management Development Centre
Endorsed by HumanTalents International, TrainingMalaysia, ChinaHRD,
and malaysiaHRonline



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