Ubuntu 20.04, Apache2, partkeepr stopped working when a new version of PHP installed

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George Schroeder

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Sep 8, 2022, 4:03:03 PM9/8/22
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partkeepr-1.4.0 was working beautifully and a complete inventory entered in great format. Then I installed PHP 8.0 and partkeepr stopped working. I thought it was referenced to PHP 7.0 or PHP 7.1. Why would it try to use 8.0? I used sudo update-alternatives --config php to change the version being used back to 7.0. but that made no difference to partkeepr. Setup fails the prerequisites test. I deleted PHP 8.0 and that just increased the error message. Now, the issue is it can't find a version of PHP even though php --version says Ubuntu is using 7.0., It must be hard coded to use PHP 8.0 somewhere, but I can't find it. I have spent two weeks trying to get things working again and my company needs it to work. I hope somebody has an answer. Thanks in advance.

adlerweb

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Sep 8, 2022, 5:08:28 PM9/8/22
to PartKeepr Users
>  Why would it try to use 8.0?
Partkeepr is (mostly) a web application, as such your server itself provides the interpreter to run PHP-code. If you install PHP8 and your distribution activates it, it will be used. Partkeepr has no influence to this process

>  php --version
This is the CLI version of PHP. Partkeepr is accessed using your webserver, so you need to check over there. You cound create a phpinfo()-File[1] and check via your browser which version of PHP is actually active, however if PartKeepr says it's 8 it most likely is. In this case you have to disable/unconfigure PHP8 and load/configure PHP7.1 over there. For apache2 this should be a2dismod php8.0 && a2enmod php7.1 && systemctl restart apache2 [2].

> my company needs it to work
You might want to spend some time to build a small development/staging system and get proper backups. It usually takes less then two weeks and will save you from similar and many more problems in the future.

George Schroeder

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Sep 8, 2022, 6:51:48 PM9/8/22
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Thank you much for helping. I ran a2dismod php8.0 && a2enmod php7.1 && systemctl restart apache2 which ended with "Could not create /etc/apache2/mods-enabled/php7.1.conf: Permission denied" The phpinfo.php is emty.

George Schroeder

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Sep 8, 2022, 7:24:11 PM9/8/22
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I ran this with sudo.

adlerweb

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Sep 12, 2022, 12:36:13 PM9/12/22
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The message indicates it wasn't run with sufficient permissions. When not running as root you need sudo for every of the commands:

sudo a2dismod php8.0
sudo a2enmod php7.1
sudo systemctl restart apache2

Acceptable Name

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Sep 14, 2022, 9:33:08 PM9/14/22
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You can run partkeepr in a Docker or Podman container and that will have all the old versions of software in it so the Ubuntu OS version will not matter.

George Schroeder

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Sep 15, 2022, 6:14:44 PM9/15/22
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This is solved. I re-installed php7.1 and was able to run the setup screens. I didn't even loose any data, but spent three weeks getting this back up. Sincere thanks to all who helped.

Acceptable Name

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Sep 16, 2022, 8:33:23 AM9/16/22
to George Schroeder, PartKeepr Users
How did you install php7.1 on Ubuntu 20.04? I only see php7.4 in the default repos.

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George Schroeder

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Sep 16, 2022, 11:30:27 AM9/16/22
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To clarify, php 7.1 was already installed but setup complained about missing modules. Hence, I did sudo apt install  php7.1-apcu php7.1-apcu-bc php7.1-curl php7.1-gd php7.1-intl php7.1-ldap php7.1-mysql php7.1-xml php7.1-zip. The errors were resolved and the program came back to life.

Acceptable Name

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Sep 16, 2022, 12:23:34 PM9/16/22
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Are you really using Ubuntu 20.04 and not 18.04?

You can check by looking at /etc/os-release and other ways.
$ cat /etc/os-release
NAME="Ubuntu"
VERSION="20.04.5 LTS (Focal Fossa)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 20.04.5 LTS"
VERSION_ID="20.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=focal
UBUNTU_CODENAME=focal

I can't find a PHP 7.1 or 7.2 package in the Ubuntu 20.04 default repo.

For example APCU:

$ apt-cache show php7.1-apcu
N: Unable to locate package php7.1-apcu
N: Couldn't find any package by glob 'php7.1-apcu'
N: Couldn't find any package by regex 'php7.1-apcu'
E: No packages found
$ apt-cache search php7.1-apcu
(no output)

$ apt-cache search apcu | grep php
php-apcu - APC User Cache for PHP
php-apcu-bc - APCu Backwards Compatibility Module

$ apt-cache show php-apcu | grep Provides
Provides: php-user-cache, php7.4-apcu

The php-apcu provides php7.4-apcu not another version.

George Schroeder

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Sep 16, 2022, 12:45:00 PM9/16/22
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Posting more information on my configuration because of user questions that cause me to wonder if I have a stable configuration. I believe this machine started out with Ubuntu 16.04 and was upgraded several times to the current 20.04. When php7.1 was install isn't clear. If this is not a good configuration, please comment. So, for cat /etc/os-release,
NAME="Ubuntu"
VERSION="20.04.5 LTS (Focal Fossa)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 20.04.5 LTS"
VERSION_ID="20.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=focal
UBUNTU_CODENAME=focal

For apt-cache show php7.1-apcu,
Package: php7.1-apcu
Source: php-apcu
Priority: optional
Section: php
Installed-Size: 177
Maintainer: Debian PHP PECL Maintainers <team+p...@tracker.debian.org>
Architecture: amd64
Version: 5.1.21+4.0.11-8+ubuntu20.04.1+deb.sury.org+1
Replaces: php-apcu (<< 5.1.21+4.0.11-8+ubuntu20.04.1+deb.sury.org+1~)
Suggests: php-gd
Provides: php-apcu
Depends: php7.1-common, phpapi-20160303, libc6 (>= 2.14)
Conflicts: php-xcache, php-yac
Pre-Depends: php-common (>= 2:69~)
Breaks: php-apcu (<< 5.1.21+4.0.11-8+ubuntu20.04.1+deb.sury.org+1~)
Filename: pool/main/p/php-apcu/php7.1-apcu_5.1.21+4.0.11-8+ubuntu20.04.1+deb.sury.org+1_amd64.deb
Size: 45300
MD5sum: a9982fb73b863f42f80f0b1d2798e77f
SHA1: d449f2530cb8c8c84f524e9633c00ce683527cc4
SHA256: 03b9b6a770af917aa63469dfc5236192b307d11fd8431f84820a175d0a79cfe6
Description-en: APC User Cache for PHP
 The APCu is userland caching: APC (Alternative PHP Cache) stripped of
 opcode caching after the deployment of Zend OpCache in PHP 5.5 as the
 primary solution to opcode caching in future versions of PHP.
 .
 The APCu is a fast solution for userland caching (and dumping) of PHP
 variables locally, it is not distributed like MemcacheD, but they can
 be used together for optimal caching.
Description-md5: 0d7462c8f566c71b65f0d4bcf7806445

Thanks in advance.

Thomas Witzke

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Sep 16, 2022, 1:47:56 PM9/16/22
to PartKeepr Users
FYI, It is possible to add older versions of PHP to Debian and Ubuntu using the repository maintained by Ondřej Surý at https://deb.sury.org/ 

You can also manage multiple version of PHP on a server by using:

sudo update-alternatives --config php

This lets you have multiple versions installed and then pick the default version. More information on managing the different version can be found here:


~Tom



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Acceptable Name

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Sep 16, 2022, 5:42:06 PM9/16/22
to PartKeepr Users
Thanks for the tip!

Are there packages for symphony2 and composer 1.2.2?
Or do I have to install them from Github?
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