Service Pulse license lcoation?

[Callum Hibbert]

How do you license Service Pulse? I have a valid license but get the "your license has expired" message.

I followed the instructions here: http://docs.particular.net/nservicebus/license-management

No dice.

Please advise.

Thanks,

Callum

[Greg Bielleman]

Hi Callum 

ServicePulse has no licensing code in it - it actually queries ServiceControl for license info

So you need to apply a license to ServiceControl using the instructions you referenced and then restart the ServiceControl service.  

I noticed your post that you've set up ServiceControl as a Failover Cluster so the easiest mechanism for you would be to apply the license by putting it in the one of the following filesystem locations on the shared drive  rather than applying it to multiple registries.

<installdirectory>\License\License.xml

<installdirectory>\ParticularPlatformLicense.xml        

Regards

Greg Bielleman

[Callum Hibbert]

Greg,

My install directory is still the default location even though Service Pulse is clustered. So I've deployed my license file to this location: C:\Program Files (x86)\Particular Software\ServiceControl\License\License.xml

That is cut and pasted from Windows Explorer.

I have restarted both the Service Control and Service Pulse windows services. I still get the license expiry error message in Service Pulse.

I am pretty sure I'm not doing anything stupid, I have triple checked everything.

Anything else I can try?

Callum

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[Greg Bielleman]

Hi Callum

That i s definitely the correct path for the license.  If you stop the service and just run servicecontrol from the command line you can check the the console output to see if it if it's picks up the license

Here's what I get with no license:

2014-10-23 08:34:20.8268|1|Warn|Particular.ServiceControl.Licensing.LicenseDetector|No valid license could be found, falling back to trial license

If it's found you'll get a n Info log messages indicating the license was found ( In my case I have it in the registry)

2014-10-23 08:37:15.3639|1|Info|Particular.ServiceControl.Licensing.LicenseDetector|Using license in HKLM

2014-10-23 08:37:15.8718|1|Info|Rhino.Licensing.AbstractLicenseValidator|License expiration date is 08/28/2018 00:00:00

If that doesn't work mail me your license file and I'll check it.  

If it does work but ServicePulse is still complaining when you restart the service then I think I know what's wrong.

There was a bug we fixed in 1.3 to do with caching the output of  the root of the api url ( http://localhost:33333/api ).   

The output of that URL indicates the license status.   Forcing a browser refresh (CTRL-F5 in most browsers)  will force it to trash the cached copy.

Regards

Greg Bielleman

[Callum Hibbert]

A forced browser refresh sorted it.

Thought I was going mad.

Thanks,

Callum

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