Pro version question

[Lance]

Paramvir,

I've tried to communicate with you about this via the contact form on your website (http://paramquery.com/contact), as well as emailing you at sup...@paramquery.com, and received no response from either attempt whatsoever.

We have a requirement in our company application to add two rows of fixed data to the top of the grid. They need to show just below the header, and stay fixed when the grid is scrolled and/or sorted. We followed the summary example and it’s working well, except the last two rows of [non-fixed] data remain hidden even when we scroll all the way to the bottom of the grid. So essentially the 2-3 bottom rows (the number is different depending on the browser) are being hidden due to the fixed rows at the top.

We have communicated with you in the past via the google forum about this and you suggested that this would be addressed in the Pro version, which is now available for purchase. If this issue has been addressed or you know of a workaround, we would definitely purchase your grid (the Enterprise version). Please let us know as soon as possible if the Pro version will resolve this issue.

This is our final attempt to communicate with you regarding this...if there is still no response we'll just assume that the Pro version will not resolve the issue, and we won't bother purchasing it.  Whether or not it does, it concerns me that you've been completely unresponsive to our attempts at communication with you. I would think that you would be more responsive to questions from potential customers of your Pro (paid) grid.

Lance

[Paramvir Dhindsa]

Lance

I'm surprised and concerned why you and Ken didn't receive my earlier replies. You may need to check your spam folder.

I'm forwarding you my previous email.

Regards

Paramvir

---------- Forwarded message ----------
From: Paramvir Dhindsa <pdhi...@paramquery.com>
Date: Fri, Sep 13, 2013 at 2:49 AM
Subject: Re: Pro Version question
To: Lance Gardner <lgar...@content.com>
Cc: "sup...@paramquery.com" <sup...@paramquery.com>, Ken Hadden - Providence Publications <kha...@provpubs.com>

Lance

Thanks for your query and interest in Enterprise version.

In Pro, you can fix any number of rows at the top as desired and it's compatible with all other features i.e. scrolling, sorting, etc. 

If you have any doubts, please feel free to go through the demos.

http://paramquery.com/pro/demos

Regards

Paramvir

On Fri, Sep 13, 2013 at 1:35 AM, Lance Gardner <lgar...@content.com> wrote:

Hello,

 

We have a requirement to add two rows of fixed data to the top of the grid. They need to show just below the header, and stay fixed when the grid is scrolled and/or sorted. We followed the summary example and it’s working well, except the last two rows of [non-fixed] data remain hidden even when we scroll all the way to the bottom of the grid. So essentially the 2-3 bottom rows (the number is different depending on the browser) are being hidden due to the fixed rows at the top.

 

We’ve communicated with you via the google forum about this and you suggested that this would be addressed in the Pro version, which is now available for purchase. If this issue has been addressed or you know of a workaround, we would definitely purchase your grid (the Enterprise version). Please let us know as soon as possible if the Pro version will resolve this issue.

 

Thanks,

Lance Gardner

Software Developer

Providence Publications

 

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[Lance]

Okay, I appreciate your reply. Not sure why we didn't receive your response either...checked my spam folder and there's nothing there. But at least we're getting a reply now.

Based on your response, we'll be purchasing the enterprise version shortly.

Thanks,

Lance