Cannot access account-possible customer support?

[runosia]

Hello,

I had a Panoramio account for several years under one email address. When the change to Google accounts occurred, the account was transferred to a faulty email (there was a typo, and so I was never able to access the account once it was transferred). Now I am unable to access the Panoramio account. Is there any way I can contact someone to transfer the old account to a new email address? I still have access to the old email address, as well as the ID number of the account.

This occurred three years ago, if that makes any difference. Since then, I have opened a new Panoramio account, and ideally I would like to merge them. However, if this is not possible, I would even still be thrilled to be able to access my old account.

Thank you in advance!

[hvbemmel]

Google says that one account fits all. This means that a Panoramio account should be attached to one Google account, that´s final, there´s no merging or changing accounts to an other Google account. The old Panoramio accounts, now called legacy accounts, were stand alone and can not be accessed any more other then for connecting them to a Google account.

An email address is merely an identification with which you can, in combination with a password, acces your accounts. So basically it should not be of any importance that the email address was faulty. You should be able to identify yourself with that email address and password. Google can not do anything, other then providing me with the email address attached to the Panoramio/Google account, passwords are not retrievable by Googlers. So if you are sure the account is not a legacy account any more you should be able to access the account with the faulty email address and password.