cant get in to my account to update it and put in new photos

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giske-fotostudio

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Jul 26, 2013, 7:11:55 PM7/26/13
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I have been trying to get in to my account "6554177" for a while. Now I have a problem that I have some damage to my hard drive in my head, so I loose a sense of time. I was put in hospital for a while and my email was closed down that this account was attached to. So when I try to get the or new password I cant get it. when I try to reset it I get a reply in Russian (i'm English) cant understand russian. When translated by google it asks for my first teacher. I cant remember my last let alone my first. I have had to make a new account to do this but I would rather get my old one back. I cant find where to contact Panoramio. It would be great if they could help.
Thanks for any help Paul

Draken

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Jul 26, 2013, 7:20:58 PM7/26/13
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Are you Paul R Williams?

Have you already got a Google Account? I am not referring to a Gmail account or a Panoramio account, but a Google Account.

Can you enter any other Google Product, such as Google+ or Youtube?

Do you remember the email address and the password you used with your http://www.panoramio.com/user/6554177 account?

When you try logging in, do you get a message? If so, which is the message?

giske-fotostudio

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Jul 26, 2013, 7:40:00 PM7/26/13
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Yes I am Paul R Williams what I thought was the email it says is wrong. I have tried to put in my name  Paul R Williams and the number and I thought I had changed it to my facebook. giske-fo...@hotmail.com then it would be the same log in and its not.

giske-fotostudio

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Jul 26, 2013, 7:45:37 PM7/26/13
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One problem I have and I know a lot of people do to is the last Q you get to copy 2 words this is a huge problem for me now as my brain cant see things right. This stops lots of people with different brain injury and dislexia. 


On Saturday, July 27, 2013 1:11:55 AM UTC+2, giske-fotostudio wrote:

Adam Lasnik

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Jul 26, 2013, 8:55:28 PM7/26/13
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Hi Paul,

Your Panoramio email address is fotograph...@gmail.com where xxxx is 4 or more characters I'm omitting to protect your privacy.
Please use http://panoramio.com/forgot_password using that email address to recover your password and log in.
Even we Googlers aren't able to look up passwords, due to security reasons.
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