I have a phone landline connection and I DO NOT have a phone instrument. I connect the cable into my laptop, and want to make calls using my laptop. I have an HDA CX20561 modem. I seem to be able to dial number using dialer.exe, though nothing seems to happen. From Microsoft kb , it looks like dialer.exe alone is not enough for the call.
I have Windows 7 64-bit and a USB modem (no speaker or mic). I use the built-in dialer.exe to dial the number when I want to make phone calls:-- using the telephone/handset that is attached to the phone-- using a phone headset attached to the speaker and mic ports on my laptop-- using the speaker and built-in mic on my laptop (not good quality).
If you have large sales teams or a heavy call load, are already familiar with virtual phone solutions and need advanced functionality out of softphones for business, look into this option. However, the product is definitely not for folks just looking for a simple softphone solution to use when out of the office or for remote work.
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