Dear friends,
In my STC Sawa mobile there is a service by chance activated several months ago. The name of service is Khalfiyyat1. When, how and who activated it, no idea. Every Tuesday a message in Arabic will come like this LAKADH THAMMA TAJDEED ISHTHIRAKUK BINAJAH FEE KHIDMA KHALAYIYYAT 1. TAREEKHUL INTIHAHUL JADEED HUWA 03-29-2012 09:25 means Your service at Khalafiyyat 1 (means wallpaper) is renewed. Its new expiry date is 03-29-2012 09:25. At once a message for deduction of SR.10.00 also will come. In order to stop this, I called to 902 and further personally visited STC Customer service. In their system no such service is existing and even they have no solution to stop the same also. When I emptied the balance then another message came by asking to add more credit to renew the service. Finally a message came with an expiry date to cease the service
which was 03-21-2012 06:09. I was happy that the service stopped. Today I transferred SR 10.00 from another mobile but immediately it's gone, meaning the service renewed. I want to retain the mobile number.
Can Anybody advise me how to stop this headache.
Regards,
Hamza Nadichala. |