Hi Christopher,
[this message was copied from Tindie message]
Thank you for providing more detailed information about the issue.
The oscillator is brand new in the kit, so it's unlikely to be broken. The most likely cause of the failure might be the 6532 chip, as it is a recycled chip that went out of production a long time ago. Although I checked all the major chips, including the 6532, before packaging, the testing process only validates the basic functions of the chip. There may be some hidden issues that I could not detect, such as robustness. I apologize for any inconvenience this has caused. I appreciate that you identified the real problem. From one perspective, the process of troubleshooting can also be part of the experience when working with a vintage computer kit.
I will send you a replacement chip and oscillator for free, which will be shipped within 3 days to your order address.
I hope you will continue to enjoy playing with the PAL-1 in the future.
Best regards,
Liu