Career Pakistan: 19 Top Level Positions at Multinational Companies [Real Estate, Telecom, Pharma, Health Care, Hospitality, FMCG, Banking]

[Raheel CareerPakistan]

Current Open Position as On 19^th NOVEMBER 2016

Career Pakistan: 19 Top Level Positions at Multinational Companies

Dear All,

 

We are seeking candidates for the following positions:

 

Position 1: Head of Business Development, Karachi

Position 2: Head of Supply Chain, Karachi

Position 3: Chief Digital Banking Group, Lahore

Position 4: Assistant Manager Training, Balochistan

Position 5: Chief of Nursing -- Filipino Only, Multan

Position 6: Psychiatrist (of Hospital), Multan

Position 7: Head of Business Development, Karachi

Position 8: Director Retail Branches, Doha, Qatar

Position 9: Director Communications and Sustainability, Islamabad

Position 10: Head/Director Development (Expat Position), Karachi

Position 11: National Sales Manager, Lahore

Position 12: Director Credit and Collections, Doha, Qatar

Position 13: Senior Technical Lead, Lahore

Position 14: GM (Hotel), Pakistan

Position 15: Key Accounts Manager, Lahore

Position 16: Manager ICFR, Karachi

Position 17: Team Lead and Senior Project Manager, Karachi

Position 18: Manager Business Continuity Plan (BCP) & Disaster Recovery Plan (DRP), Islamabad

Position 19: Manager Customer Care, Islamabad

 

The details of the positions are as under:

 

Position 1: Head of Business Development, Karachi

 

Career Pakistan (CP) is looking for candidates for the position of Head of Business Development at a Bank.

Position Title: Head of Business Development
Sector: Banking
Company Type: Bank
Location: Karachi
Salary: No salary info -- [Note: Salary will be based upon candidate's profile]

Essential Requirements (by Career Pakistan):
Sector and Company Type: Experience in a Commercial Bank
Function:
-- Experience in Asset/Liability Management OR Deposit Mobilization OR CASA Deposits OR Sales OR Distribution OR Portfolio Management
Job Title: Experience at EVP (Executive Vice President) level
Note:
-- Please mention your reporting line (i.e. whom do you report to) while sending your CV.
-- While sending CV, please mention your current/last monthly salary.

Skill Set Requirement:
- This post require an extensive knowledge of SBP prudential regulations and other regulatory requirements, conversant with Bank’s environment of best practices & market norm of Business Development, proven track record of driving business strategies. Customer centric with extensive experience in Assets, Liabilities, Cards Products, Portfolio Management, Alliances & Sales Management with good understanding of Credit, Retail & Commercial Banking, Restructuring/Rescheduling of Loans & Trade Finance.
- Graduate/Postgraduate degree preferably in Business / Banking or equivalent from an HEC recognized university.
- Minimum 15 - 20 years of experience in financial institution or related sectors, of which 10 years should have been in senior management roles.

Main Duties & Responsibilities:
- Develop a Business Plan for the bank while assessing the Priorities along with the Banks’ President.
- Ensure that the plan meets the expectations of the stakeholders.
- Develop and execute Business Policies & Strategies covering all activities related to the Branch Network, including branch rationalization. Enhance market penetration and ensure effective & efficient management of branch network.
- Ensure measurable growth to the Balance Sheet of the Bank & its profitability through staff rationalization, product development, automation and quality customer service.
- Devise & execute long-term & short-term Commercial & Retail Business goals and set-up commensurate

Key Performance Indicators.
- Provide leadership for development of liability and asset product portfolio of the Bank as per the call of the market. Fine tune present available portfolio for effective results.
- Develop & execute consumer banking & Small Enterprise Loan plans.
- Ensure branch profitability and asses the future needs of branchless banking and launch of paperless environment. Put in place measurable goals for branches and service KPIs.
- Develop a service quality plan with comprehensive service indicators.
- Develop and introduce customer satisfaction surveys. Build Service Quality Teams to execute & monitor the indicators for continuous enhancement of the processes.
- Build relationship and leaders across the organization to understand issues and identify areas for improvement for the organization develop a team to carry out the business functions effectively and ensure effective management of the staff and direct reports along with the HR Dept.
- Prepare and implement frame work for business discretionary power allocation and monitoring based on qualification skill sets and experience and get it approved from the competent authority.
- Approve credit proposals falling in its discretionary powers as per the given quality / policy and regulatory standards.
- Recommend credit proposals that do not fall in the discretionary powers of Business Head as per the given quality / policy and regulatory standards for approval of higher authority.
- Develop product programs and propose policy parameters essential to carry out the new business initiatives for approval of competent authority.
- Maintain duly authenticated Key MIS up to date at all times and escalate any significant deviations there off to maintain the portfolio quality up to the mark.
- Any other assignment given by the supervisor(s) or Banks management from time to time, keeping in view banks’ need. ----------------------------------

 

Position 2: Head of Supply Chain, Karachi

 

Career Pakistan (CP) is looking for candidates for the position of Head of Supply Chain at a Large and Prestigious Company.

Position Title: Head of Supply Chain
Company Type: Large and Prestigious Company
Location: Karachi
Salary: PKR 200K to 250K plus Car or Car Allowance -- may vary

Essential Requirements (by Career Pakistan):
Location: Currently located in Karachi (as indicated by address in CV)
Sector and Company Type: Experience in Large and Prestigious (Multinational OR Local) Pharmaceutical Company
Function:

-- Experience in overall/end to end Supply Chain Management

-- Experience of negotiating with Vendor/Supplier 

Years of Experience: Minimum about 10 years of work experience

Job Title: Experience at Head of Department/Senior Manager/Manager level

Note:

-- While sending CV, please mention your current/last monthly salary.
-- This is an Urgent position -- as such, there is no JD.

 ​.​

Position 3: Chief Digital Banking Group, Lahore

 

Career Pakistan (CP) is looking for candidates for the position of Chief Digital Banking Group at a Bank.

Position Title: Chief Digital Banking Group
Company Type: Bank
Sector: Banking
Location: Lahore
Salary: PKR 600K to 1 Million -- may vary

Essential Requirements (by Career Pakistan):
Sector and Company Type: Experience in Commercial Bank
Function: Experience of both Branch Banking Operations and Technology
[Note: No ADC or Head of IT type profiles]
Job Title: Experience at SEVP or EVP level 

Note:
-- While sending CV, please mention your current/last monthly salary.
-- This is an Urgent position -- as such, there is no JD.

 

Position 4: Assistant Manager Training, Balochistan

 

Career Pakistan (CP) is looking for candidates for the position of Assistant Manager Training at a Prestigious Company.

Position Title: Assistant Manager Training
Company Type: Prestigious Company
Location: Balochistan
Salary: No salary info (Company will pay lucrative salary)
[Note: While sending CV, please mention your current/last monthly salary]

Essential Requirements (by Career Pakistan):
Sector and Company Type: Experience of working in a Power Plant
(Please note: Candidates with Thermal Power Plant OR Combine Cycle Gas Turbine (CCGT) experience will be preferred)
Function: Experience of conducting Technical Training at a Plant
Years of Experience: Minimum about 8 to 10 years of work experience
Qualification: University Degree in Engineering 
Note: Retired (but physically fit) professionals are welcome to apply. 

Note:

-- While sending CV, please mention your current/last monthly salary.
-- This is an Urgent position -- as such, there is no JD.

 

Position 5: Chief of Nursing -- Filipino Only, Multan

 

Career Pakistan (CP) is looking for candidates for the position of Chief of Nursing -- Filipino Only at a Large and Prestigious Hospital.

Position Title: Chief of Nursing -- Filipino Only
Sector: Health Care
Location: Multan
Salary: USD 5,000 to 7,000 -- may vary

Essential Requirements (by Career Pakistan):
National Origin: Filipinos ONLY
Sector and Company Type: Experience in JCI (Joint Commission International) Accredited Hospital
Job Title: Experience as Head of Nursing Division -- or one-step below
Qualification: Master's Degree
Note:
-- While sending CV, please mention your current/last monthly salary.

Job Description:
- Ensures efficient work flow, delineation of duties / responsibilities, efficient staffing patterns, appropriate supervision and effective communication to staff and other departments.
- Experience in nursing administration of a tertiary healthcare setup. Working experience in heading nursing division in a Joint Commission International Accredited hospital.
- Provide both strategic and operational leadership in the delivery of high quality care.
- Ensure efficient automated systems/processes are in place to support and enhance nursing care.
- Assure adherence to international nursing standards of care.
- Provide leadership in Nursing Care Delivery System, embedded with clinical expertise along with latest technological skills for the development and continuous patient satisfaction.
- Accountable for quality of services, short and long Term planning to achieve goals and objectives, fiscal control and personnel management.
- Significant Reduction in nursing turnover by maintaining adequate staffing strength. Enhancing patient
- Satisfaction level by improving Nursing Care Delivery System embedded with clinical expertise and latest technological skills.
- Continuous quality improvement of the nursing services through development and advancement of nursing staff and services
- Develop, implement and evaluate processes that increase patient satisfaction.
- Benchmark patient & staff satisfaction, assess patient care needs & provide strategies that are outcome based for quality care.          

 

Position 6: Psychiatrist (of Hospital), Multan

 

Career Pakistan (CP) is looking for candidates for the position of Psychiatrist (of Hospital) at a Large and Prestigious Hospital.

Position Title: Psychiatrist (of Hospital)
Sector: Health Care
Location: Multan
Salary: No salary info -- Market competitive salary
[Note: While sending CV, please mention your current/last monthly salary]

Essential Requirements (by Career Pakistan):
Sector/Company Type: Experience in Prestigious Hospital/Clinic/Healthcare Sector
Function/Experience/Qualification:
-- MRCPsych/FCPS (Psychiatry) with 2 years of post fellowship experience
OR 
--  DPM/MCPS/FCPS (Psychiatry) Part II training completed with 5 years of post qualification experience

Note:
-- This is an urgent position. As such, there is no JD.

 

Position 7: Head of Business Development, Karachi

 

Career Pakistan (CP) is looking for candidates for the position of Head of Business Development at a Large and Prestigious Company.

Position Title: Head of Business Development
Company Type: Large and Prestigious Company
Location: Karachi
Salary: PKR 200K to 250K plus Car or Car Allowance -- may vary

Essential Requirements (by Career Pakistan):
Location: Currently located in Karachi (as indicated by address in CV)
Sector and Company Type: Experience in Large and Prestigious (Multinational OR Local) Pharmaceutical Company
Function: 

-- Experience in Business Development

-- Preferred: Experience of Regulatory Affairs

Years of Experience: Minimum about 10 years of work experience

Job Title: Experience at Head of Department/Senior Manager/Manager level

Note:

-- While sending CV, please mention your current/last monthly salary.
-- This is an Urgent position -- as such, there is no JD.

 

Position 8: Director Retail Branches, Doha, Qatar

 

Career Pakistan (CP) is looking for candidates for the position of Director Retail Branches at a Large Multinational Telecom Company.    
                       
Position Title: Director Retail Branches
Company Type: Large Multinational Company
Sector: Telecom
Location: Doha, Qatar
Monthly Salary: QR 59,500 to 63,000 per month (Approx USD 16K to 17K) -- may vary [Note: Salary is Tax-free]
Additional Benefits include: Telecom Concession, Health Insurance, Life/Disability Insurance, Workmen’s Compensation, Shipment of Household, Leave Entitlement, Annual Vacation Travel, Furnishing Allowance, Annual Increment, Annual Bonus, Children’s Education Assistance, Interest-free Car Loan, Club Membership, Long-term Incentive Plan

Essential Requirements (by Career Pakistan):
Sector and Company Type: Experience in Multinational Telecom Operator Company
Function: Experience in Retail Operations 

Years of Experience: Minimum about 12 years of relevant work experience
Job Title: Experience at Head of Department/Director level
Note:
-- While sending CV, please mention your current/last monthly salary

A. Role and Context
 Purpose:
- To manage all our Branches (Own shops) to ensure that there is a high level of customer satisfaction by delivering world-class level of service to customers via the CSR’s who man the branches and by the provision of sound back office support.

Context/Background:
- We are part of our customer facing first line activities and as such the role holder manages a significant part of the business where it touches its customers. It therefore has a significant impact on customer satisfaction and perception.

B. Role Accountabilities:
Overview:
- Develop and implement the Retail Branch strategy for us in line with the requirements of the business plan ensuring that there are sufficient branches to service customers effectively as detailed in that business plan.
- Ensure Day to day operational running is aligned to the organisational and customer requirements and aligned to the overall strategy of the business.
- Drive the delivery of revenue targets across the Retail Operations ensuring that all branches achieve their agreed objectives and targets
- Actively promote a strong customer focused culture throughout the Retail Branches to deliver high levels of customer satisfaction
- Drive the introduction and implementation of new products and services as developed by us throughout the Branch Network
- Continually strive to enhance the branch network coverage by ensuring the network has a wide geographical reach in line with the banks expansion plans, developing a growth plan by analyzing data in order to determine prime positioning of new branches, liaising with other functions as necessary to obtain the correct information on which to base decisions.
- Manage, motivate and appraise all staff directly reporting to the role holder, and ensure that all other staff within the Business Unit is similarly managed by department heads, in order to promote the highest level of performance.
- Ensure that all staff training needs are identified and that training is provided in line with those requirements
- Monitor on a regular basis reports from Internal Audit and Quality Management to ensure compliance throughout the branch networks with minimal deviations.
- Ensure process and workflows are managed effectively and are regularly reviewed in order to constantly seek to improve levels of service delivery to customers.
- Ensure through the management of the Branch Managers and Zone Managers, the levels of pre-paid cards/e-voucher facilities and other sales collateral is maintained at the appropriate level within the branch networks.
- Directly accountable to plan, manage and control the annual budget for the Branch Network, driving cost consciousness and awareness throughout the branches.
- Drive the implementation and maintenance of the knowledge management system across the Branch Network.
- Chair regular meetings with Branch Managers and Zone Managers to monitor and ensure there is continuous momentum to deliver against targets for customer acquisition, retention and growth of customer relationship as well as to monitor delivery of quality of service.
- Ensure efficiency and accuracy in all branch dealings with customers by defining service level standards for branch networks in line with the direction set in the business plan
- Consistently measure and review delivery processes with a view to reduce turnaround times and achieve efficiency improvements and benefits, liaising with the Exec. Director Customer Service to define standards to which the branches should be measured.
- Review & Approve annual Business Plans for each of the Branches to ensure they will achieve sales/revenue targets

Business Impact
- The Retail Branches are the main customer interface with us and is the major provider of customer service which has significant impact on Customer perception which in turn impacts revenues for us particularly in light of the market deregulation and competition in the market

Costs & Profitability
- Directly Accountable for the achievement of Revenue Targets and Management of the branch network within budget. Both impact directly cost and profitability of the company.

Problem Solving
Typically problem solving revolves around:
- Resolution of more complex customer issues which have been escalated through the branch network
- Resolving staff scheduling and manpower requirements
- Operational issues with regards the running of the branches either customer facing or back office
- Roll out of Branch Network expansion

Planning & Organizing
- Plans the expansion of the branch networks in line with the business plan
- Ensures the Zone Managers plan staffing levels and rotas effectively
- Analysis branch network reports and monitors activity levels and accuracy

C. Key Relationships & Decision Making:
- Team working, Coaching/Development & Leadership (Coaching & Leadership applicable to people managers)
- Role holder is required to Coach and develop all people within his control.
- One of the Senior management team within the Direct Channel Business Unit Communicating, negotiating & influencing
Communicating, negotiating & influencing
- Communicates regularly with customers in order to resolve difficulties
- Negotiates with external suppliers in relation to branch network expansion and day to day operations
- Develops the business strategy for the Retail Branch networks and negotiates with the senior management Team for allocation of resource in order to deliver revenue targets.

Decision Making
Decisions are significantly complex and at a reasonably high level connected to:
- Implementation of the business plan
- Positioning and expansion of retail Branch networks
- Resourcing requirements
- Promotion and management of staff
- Customer problem resolution

D. Key Performance Indicators (KPI) - (To measure and monitor the performance of the role in the context of the Section/Department’s activities)
- Achievement of Revenue Targets
- % Improvement of customer Service Provisioning time
- Customer Satisfaction as measured by external survey
- Customer Complaints
- Compliance with Audit Requirements
- Management of Operating Budget
- Branch network Expansion
- Customer churn

E. Experience, Qualifications & Skills:
Minimum Experience & Essential Knowledge:
- 12 years experience of Customer Service within a Retail environment – preferably in telecoms or similar service industry – such as retail banking
- Must have an understanding of Retail Operations both front and back office
- Understanding of technology telecommunications products and service

Minimum Entry Qualifications
- A bachelor degree in marketing or similar

Skills Technical (job related) & Non-technical:
- Understanding of GSM services from a technical perspective in order to understand customer problems
- Retail Operations and Management
- Customer Service Standards and Delivery
- Retail Operations Measurement
- Customer Focus
- Planning & organizing
- Strategic Thinking
- Strong Communication Skills
- Business & Financial Acumen
- Leadership and Management

 

 --------------------------------

Position 9: Director Communications and Sustainability, Islamabad

 

Career Pakistan (CP) is looking for candidates for the position of Director Communications and Sustainability at a Large Telecom Multinational Company.

Position Title: Director Communications and Sustainability
Company Type: Large Multinational Company
Sector: Telecom
Location: Islamabad
Salary: PKR 400K to 500K plus car/car allowance and fuel -- may vary

Essential Requirements (by Career Pakistan):
Sector and Company Type: Experience in Multinational Telecom Operator OR Multinational FMCG Company OR International Development Sector Organization
Function: Experience in Corporate Communication OR PR (Public Relations) OR CSR (Corporate Social Responsibility) OR Corporate Affairs 

Years of Experience: Minimum 10 to 12 years of relevant work experience
Job Title: Experience at Head of Department/Director level
Note:
-- Overseas Pakistanis are welcome to apply.
-- While sending CV, please mention your current/last monthly salary.

Job Description:
- Develop the annual strategy and work plan for public & media relations, internal communications and Corporate Responsibility (CR) functions
- Interact with the HQ Comms team and execute projects according to guidelines and group strategy
- Liaise with senior leadership to develop and deliver relevant information, with clear messaging aligned with the direction of the company and key initiatives, as required
- Manage the development and implementation of internal and external communications
- Evaluate communication activities in relation to their strategic impact on the organization and business as a whole
- Develop original content across a variety of communication mediums
- Develop and sustain strong, trusting relationships with key stakeholders such as Media, Management & Employees, Regulators & Government functionaries, Development partners, Holding 
- Develop strategy for crisis communication and support management in its execution
- Develop and implement CR strategies and programs, covering employee volunteer programs; as well as Community involvement initiatives in the areas of education, health, environment and humnitarian relief
- Manage PR and CR team to ensure execution of annual work plan
- Ensure overall monitoring, evaluation and reporting for print, electronic and digital for brands, products and organizational activities
- Strategically advise, implement and collaborate with all internal stakeholders to ensure key organizational messages are identified and executed, as needed on internal and external channels
- Engage external agency (PR) to ensure alignment and execution of all communication strategies, with oversight over monitoring tools (Includes, dashboards, brand specific dash boards, market intelligence dash boards, dialogue on quality and safety, etc)Oversight over CR content as a means of Informing and updating internal and external stakeholders on company’s CR initiatives
- Develop and submit annual budgets, and manage programs within monthly and quarterly budget parameters to accomplish functional goals.

Essentials Skills:
- Excellent written and verbal communication skills
- Excellent interpersonal and event management skills
- Extensive Experience in Public, Media Relations and Internal communications.
- Strategic thinker with ability to respond quickly and effectively to the most sensitive and critical issues
- Ability to write reports, manuals, speeches and articles using distinctive style.
- Ability to design and deliver presentations on complex topics to internal and external audiences
- Ability to engage with high level/profile stakeholders (internal and external)
- Ability to emcee events and display calmness and confidence under high stress situations

Desirable Skills:
- Good knowledge of Telecom industry
- Experience of working with a sustainability / CSR function

 

The Ideal candidate should:
- Hold a minimum Bachelors’ degree in field of Marketing, Public Relations / Corporate Communications
- Have at least 12 years of relevant work experience

 

Position 10: Head/Director Development (Expat Position), Karachi

 

Career Pakistan (CP) is looking for candidates for the position of Head/Director Development (Expat Position) at a Multinational Real Estate Development Company.

Position Title: Head/Director Development (Expat Position)
Company Type: Multinational Company
Sector: Real Estate Development
Location: Karachi, Pakistan
Salary: International salary/expatriate package
Additional Benefits include: Mobilization for self and Family on Onboarding, Annual Leave, Travel Allowance to home country for self and family; Children’s education Allowance; Furnishing Allowance

Essential Requirements (by Career Pakistan):
Max Age: 60 years [Please mention your Date of Birth in CV]
Nationality: Expatriate/Foreign Nationals ONLY (Important: In your CV, please mention your citizenship)
Sector and Company Type: ANY
Function:
-- Experience in Developing High-rise and Mix-used Master-planned communities
-- Experience in Property Life Cycle (i.e. Design, Build, Sales, Maintain)
-- Preferred: Experience of both vertical and horizontal real estate development with focus on high rise, residential villas, malls, offices, hotels, clubs and recreational developments
Job Title: Experience at Head/Director/Senior Manager level (or similar level/role)
Years of Experience: Minimum about 18 to 20 years of work experience
Qualification: University Degree in Architecture (B.Arch.), Master Planning, Town Planning, Urban Development --  or similar
[Note: B.Techs can only apply, if they have another Engineering degree at the Bachelors/Masters level]

OR
Certification: Relevant in High-rise and Master planning
Note:
-- While sending CV, please mention your current/last monthly salary.

Experience:
- Overall 20 years + with at least 5 years in similar role with GCC or internationally based Real Estate Developer, Property Developer or Consultant with hands on developing high-rise and mix-used master-planned communities
- Experience of both vertical and horizontal real estate development will be advantage focusing high rise, residential villas, malls, offices, hotels, clubs and recreational developments
- Understanding of diversified lifestyle and  multi culture related to designing built properties is mandatory
- Fully conversant with Property Life Cycle (Design, Build, Sales, Maintain)

Qualification
- Bachelors in Architecture, Master planning, Town planning, Urban Development or similar

Certification
- Relevant in High-rise and Master planning

Computer Skills
- Proficiency in using MS Excel; Architectural softwares; Familiarity with ERP systems such as Oracle/SAP

Leadership Skills
- Excellent interpersonal and communication skills; English Language; Able to develop high performing teams

Nationality
- Any who can work in Pakistan

 

Position 11: National Sales Manager, Lahore

 

Career Pakistan (CP) is looking for candidates for the position of National Sales Manager at a Large Multinational FMCG Company.

Position Title: National Sales Manager
Company Type: Large Multinational Company
Sector: FMCG
Location: Lahore
Salary: PKR 270K -- may vary
Benefits: Car, Car Allowance, Company Shares, Medical and PF, etc

Essential Requirements (by Career Pakistan):
Gender: Females ONLY
Sector and Company Type: Experience in Large and Prestigious (Multinational OR Local) FMCG Company
Function: 
-- Experience of B2B (Business to Business) Sales/Corporate Sales
-- Experience of managing Sales Team of about 7 (or more) People
Years of Experience: Minimum 6 to 8 years of relevant work experience
Job Title: Experience at National Sales Manager (NSM) level -- or one-step below
Note:
-- While sending CV, please mention your current/last monthly salary.

Objectives and key Challenges of the job:
- This role demands complete ownership of National sales targets, strategy formulation and team leadership across all categories, channels (excluding B&I) and RTMs (excluding dedicated tea RTMs).
- The incumbent has to lead the entire national HoReCa team in a manner so as to maximize sales and meet targets nationally. The role also involves coaching and training of the team o as to enhance their productivity

Responsibilities
- Complete ownership of primary and secondary sales target across all categories, channels and RTM’s as per annual operational plan
- As a key member of Country CD leadership team
- Contributes to the definition of the Country CD strategy and implement it at sales region level'
- Contributes to and drive the greater agenda of the country
- Active participant of the country BSP process along with other key stakeholders to end up with an aligned and integrated country sale and marketing plan
- Lead effective distributor management and ensure that all distributive operations are carried out smoothly and relationship with distributors are cordial.
- Lead team of AMs and TMs effectively nationally to achieve set BSP and sales cycle targets
- Formulate and lead implementation of plans to achieve annual and long term volume, distribution and profit targets for designated customers within agreed budgetary limits.
- Carry out in-depth analysis of ROI for all distributors and identify projects for Gross Margin Improvement.
- Lead regional sales team in executing country Grip Grab & Grow HoReCa strategy and roadmap
- Roll out country Free Trade roadmap
- Coaching all regional sales leaders and drive on the job coaching culture for sales team
- Ensure innovations and any NPD value and volume targets are met as per the set thresholds
- Ensure implementation and embedding of appropriate HoReCa Channel and RTM priorities and customer contact strategies in line with country plan to increase Reach and Penetration
- Ensure progress on the HoReCa sales capability roadmap and that all appropriate GGG Tools are deployed and fully implemented in the Country in line with the MCO approach
- Drive HoReCa team efficiency by fully capitalizing CD automation tools and processes in line with MCO approach
- Manages HoReCa Sales force efficiency to establish balanced and manageable regions/territories that will meet financial goals
- Manage and control the HoReCa sales force management to develop their skills, ensure that a high professional standard is achieved, and that monthly sales targets and KPI targets are met
- Coaches and develops the team to create succession for future roles and retention of talents
- Drive actively a close liaison with Marketing to provide HoReCa channel and RTM relevant input and exploit new products, channel activities and other business opportunities incl geographical expansion, promotions, discounts, pricing, trade deals, chef demonstrations and other Marketing related activities and functions
- Cross functionally work well with internal teams to manage current portfolio, innovation growth and ensure stock 100% OTIF
- Actively participate in the demand planning forum on behalf of HoReCa CD team and ensure forecast accuracy is within agreed limits
- Lead implementation of all new projects
- Work with close co-ordination with all internal stakeholders including Supply chain, CSC, CD-Ops, Marketing, Chef team and Finance
- Administer the team in such a manner that all the activities and sales procedures are being conducted under the umbrella of UPL’s COBP and are in line with the UFS vision
- Acts as a role model of “Standard of Leadership” and Foodsolutions “Purpose” led behaviors and inspires his team to perform and grow, demonstrate inspirational and motivation leadership
- Guidance and emphasis over all safety and security procedures to the entire team nationally

Scope of responsibilities
KPIs
- UVG and USG
- Coverage enhancement
- Overall HoReCa P&L
- CD productivity
- Free Trade Growth
- Top 10 Growth

General & Functional Skills
- Business Strategy Formulation
- Business Planning & implementation
- Project Management
- Change Management
- Business Process Design and Management
- Information Management
- Ability to work under pressure and deliver against tight deadlines
- CD Financial Management (ROI of distributors)
- Customer Management and Selling Essentials
-  Effective Team Management skills

Minimum Requirements
Education:
- Minimum bachelor’s degree in management, preferably Food Industry related background

Experience:
- Minimum experience of 7-8 years in customer development, knowledge of food service and out of home business
- 4-5 years of experience in distribution management.
- Strong people management experience. Should have experience of managing large sales teams.
- Project Management record, with proven record in handling complex projects
- Chefmanship skills are an asset

 

Position 12: Director Credit and Collections, Doha, Qatar

 

Career Pakistan (CP) is looking for candidates for the position of Director Credit and Collections at a Large Multinational Telecom Company.    
                       
Position Title: Director Credit and Collections
Company Type: Large Multinational Company
Sector: Telecom
Location: Doha, Qatar
Monthly Salary: QR 59,500 to 63,000 per month (Approx USD 16K to 17K) -- may vary [Note: Salary is Tax-free]
Additional Benefits include: Telecom Concession, Health Insurance, Life/Disability Insurance, Workmen’s Compensation, Shipment of Household, Leave Entitlement, Annual Vacation Travel, Furnishing Allowance, Annual Increment, Annual Bonus, Children’s Education Assistance, Interest-free Car Loan, Club Membership, Long-term Incentive Plan

Essential Requirements (by Career Pakistan):

Preferred Language: Ability to speak Arabic (As indicated by CV)

Sector and Company Type: Experience in Multinational Telecom Operator Company OR Multinational FMCG Company OR Utility Company
Function: Experience in Credit and Collection
Years of Experience: Minimum about 12 years of relevant work experience
Job Title: Experience at Director level
Note:
-- While sending CV, please mention your current/last monthly salary.

A. Role and Context
Purpose:
- The role is responsible to lead the Credit & Collection department by creating efficiencies and effective strategy for consumer and business customers and contribute towards our leadership position Introduce best practices to achieve customer satisfaction through Credit Control, Debt Management, Roaming Process Management and Customer data Quality Control and ensuring highest level of efficiency in collections and debt recovery while balancing the relationship with all of our customers.

Context/Background:
- Operations & Services is a major part of the company’s first line customer facing activities and has a significant role to play in both the achievement of customer satisfaction & service delivery as defined in the annual business plans. Credit and Collections is a critical component of Operations & Services, responsible for implementing credit policies for consumer and business segments, ensuring timeliness of bill payments, minimizing bill to cash timelines, eliminating defaults and limiting company’s risk exposure.

B. Role Accountabilities:
Overview:
- Oversee the development the overall credit policies in coordination with other organization stakeholders and achieve target performance levels in line with agreed KPIs
- Develop and implement suitable processes to minimize bill to cash lead times, ensure outstanding debt levels are within corporate guidelines, maximize cash flow and minimize creditrisk and bad debts
- Lead and actively manage debt analytics activities to carry out predictive debt management, enhance productivity, improve team performance and provide intelligence based business inputs to other stakeholders in determining credit policies
- Train key team members on debt analytics to ensure proper execution of analytics practices to minimize credit risk and bad debts
- Develop and oversee implementation of standard operating procedures best suited to individual customer segments to settle customer queries and complaints with minimal impact on customer satisfaction levels
- Ensure appropriate procedures are developed for VIP, Corporate, Govt and other customer segments to support maintenance of excellent relationships with these accounts
- Analyse and submit monthly management reports on total bad debts, collections, processed and unprocessed payments etc.
- Conduct rigorous analysis of credit reports to highlight to management differences from Business as usual, projected levels, future business outlook, potential financial losses and write-offs, and propose and implement risk mitigation solutions to minimize future loss incidences.
- Drive all system and process related improvements with respect to credit reporting, billing and payment systems and other support systems to facilitate timely follow up and accurate, actionable credit reports
- Drive all productivity improvement initiatives including but not limited to automation, outsourcing, electronic billing, dynamic dashboards, system driven reporting etc. to maximize efficiency and customer experience
- Align with B2B and B2C functions within Sales & Service and with Marketing on updates to customer segmentation and review of customer credit limits to ensure development of robust credit controls in line with business requirements
- Ensure that all third party, revenue sharing and managed services including Thuraya are properly managed with respect to billing and credit control functions
- Manage the production of Management Reports and provide narrative as may be required such as the Trade Debtors Reports, highlighting key risks and abnormalities.
- Lead, manage, motivate and appraise the departmental staff ensuring that all staff have in place Individual Development Plans and clear objectives.
- Establish and monitor a sound quality control methodology for customer contracts to ensure that they are stored securely with easy retrieval in order for them to be available to us or any appropriate government body.
- Manage the Roaming collection process from pre-commercial testing, tap file exchange, billing issues with foreign operators, accounting to overall control.
- Effectively manage legal team to pursue for recovering the bad debts
- Lead the outsourcing projects related to cost savings including archiving of customer agreement forms.

Business Impact:
- Since the job is primarily concerned with Credit Control and Billing functionalities and processes, there is a significant impact from revenue assurance/leakage/cash flow management on the business.
- The major activities of this role relate to Credit Control that have the potential to have a significant impact on our customer’s perception and their satisfaction of its service provision.

Costs & Profitability:
- This role relates directly to management of cash/revenue flow and with prevention of large volumes of cash not being collected, thus significant impact on the company’s profitability.
- Responsible for operating budget for the department.
- Optimize resources and identify cost saving in operations.

Problem Solving
- Problem solving focuses around non-payment of bills and the management of the associated process that ultimately lead to disconnection of service - close monitoring and timely control of the customer billing and credit control processes ensures that these actions are kept to a minimum.
- This function is also responsible for process and productivity improvements within the team, to keep up with the changing business environment and company growth objectives a strong focus on identification of process improvement opportunities and change management capabilities are necessary.

Planning and Organizing
- Planning and allocation of staff resources in the collection processes
- Analysis of Data in order to identify areas of risk
- Process development and implementation of billing and collection methodologies
- Monitoring the Roaming collection Process in a Timely manner
- Monitor own and sub-contractors performance in line with BU score card.

C. Key Relationship & Decision Making
- Team working, Coaching/Development & Leadership (Coaching & Leadership applicable to people managers) Leads, coaches and develops own teams to ensure highest level of performance at all times and works as  part of the management team within Operations & Service

Communicating, negotiating & influencing
- Close liaison with external organizations within Qatar, other telecom service providers, content providers etc. require the role holder to communicate with those parties and frequently to negotiate with them to resolve issues related to credit control or billing influencing their actions and reactions.
- Communicates with other financial and operational BU’s to share information/seek approvals/resolve issues etc.

Decision Making
Determines Independently:
- Decision making on a day to day basis centres around issues related to the department at a reasonably high level as per the approved delegated authority
- Typical decisions would be regarding Credit Control, Customer quality, Credit limits, Customer segmentation, Disconnections or Cancellations of service and write off of bad.

Determines with the Senior Director Operation & Services:
- Major decisions involving expenditure and operational / strategic problems
- Support in all Strategic decision making by providing required inputs.

D. Key Performance Indicators: (To measure and monitor the performance of the role in the context of the Section/Department’s activities)
- Timely and accurate billing cycles
- Reduction in Days Debts outstanding
- Improvement in Cash Collections
- Timely issue of management Reports
- Internal Audit Compliance Ratings
- On time International Roaming Collections
- Customer Satisfaction as measured by external survey
- Provision of doubtful debt
- Cost saving and Outsourcing

E. Experience, Qualifications & Skills
Minimum Experience & Essential Knowledge
- 12 years’ experience in the Telecommunications industry or similar, with specific experience in billing, collections and customer management a minimum of which 3 should have been at management level.
- Sound understanding of Billing Systems and Credit Control methodologies
- Knowledge of Roaming Agreements and Payments/Collections
- Experienced in all aspects of Revenue Assurance and Credit Risk Management

Minimum Entry Qualifications
- Bachelor Degree in finance / Risk management or similar discipline
- Advanced Masters / MBA preferred

SKills Technical (job related) & Non-technical:
- Demonstrable capability in understanding ITU regulations, GSMA standards and government regulations
- Ability to develop and implement credit control processes and methodologies
- Ability to manage 3rd party vendors
- Prior experience in implementing automation and process improvement initiatives
- Bi-lingual Arabic/English
- Strong Communication Skills
- Influence & Persuasion
- Negotiation Skills
- Decision Making
- Analytical Thinking
- Leadership & Management

 

Position 13: Senior Technical Lead, Lahore

 

Career Pakistan (CP) is looking for candidates for the position of Senior Technical Lead at a Multinational Company.

Position Title: Senior Technical Lead
Sector: IT
Company Type: Multinational Company
Location: Lahore
Monthly Salary: PKR 230K to 250K plus car allowance --  [Note: Salary may vary depending upon relevant experience]

Essential Requirements (by Career Pakistan):
Nationality: Overseas Pakistanis ONLY
Sector/Company Type: ANY
Years of Experience/Function: Minimum 4 to 5 years of Embedded Linux Experience
Note:
-- While sending CV, please mention your current/last monthly salary.

Job Duties:
- Able to contribute to end-to-end embedded cloud features with autonomy and diligence.  From design to implementation, integration and testing
- Owner of system level functionality in various domain: Security, Device Management, hosting of services, application development
- Working with QA team to ensure quality of the CSP Device Software.

Job Qualifications:
- Master degree in Computer Sciences/Computer Engineering/Electrical Engineering.
- Must have minimum 8 years relevant experience in embedded SW development using Linux.
- Experience in integrating and optimizing open source components into a Linux system
- Hands on experience with Design patterns implementation, Socket programming, networking protocols   and device drivers.

 

Position 14: GM (Hotel), Pakistan

 

Career Pakistan (CP) is looking for candidates for the position of GM (Hotel) at a Multinational Hotel.

Position Title: GM (Hotel)

[Note: This is the top position of Hotel]
Location: Pakistan
Salary: No salary info
[Note: While sending CV, please mention your current/last monthly salary]

Essential Requirements (by Career Pakistan):
Nationality: Overseas Pakistanis ONLY
Sector and Company Type: Experience in Prestigious OR Multinational Hotel
Job Title/Function: Experience at Head level (General Manager of the Hotel) -- or one-step below

 

Note:
-- This is an Urgent position -- as such, there is no JD.

 

Position 15: Key Accounts Manager, Lahore

 

Career Pakistan (CP) is looking for candidates for the position of Key Accounts Manager at a Prestigious Company.

Position Title: Key Accounts Manager
Company Type: Prestigious Company
Location: Lahore
Gross Salary: PKR 90K to 100K -- may vary

Essential Requirements (by Career Pakistan):
Sector and Company Type: Experience in Large and Prestigious Multinational (or similar) Company
Function: Experience related to outdoor direct solution selling
Years of Experience: Minimum 5 to 6 years of work experience
Job Title: Experience at Manager level -- or one-step below
Qualification:
-- MBA
-- University Degree in Civil or Mechanical Engineering
Note:
-- While sending CV, please mention your current/last monthly salary.

Purpose of position: (Overall contribution to corporate goals)
- This position is accountable for developing and selling company products and services to assigned key accounts & projects.
- To ensure sales growth and profitability of company systems within assigned projects and key accounts.

Core Accountabilities:
- Accountable for the Development of Key accounts (Power, Energy & Development, Oil & Gas Sector and Top Engineering, Procurement & Construction firms) to achieve long-term relationship.
- Accountable for Sales development (Direct or Indirect) through specifying company systems and application solutions in all relevant projects of the assigned Key accounts.

- Leading to increase company share of wallet in the account’s projects and ultimately integrate company’s technologies /Application in the account Standards.
- Accountable the development & Implementation of the strategy of the accounts assigned.
- Primary company contact and negotiator for the assigned Global/Key accounts and initiate the relation management with the high management level of the Key accounts
- Result oriented steering of the assigned Key accounts to produce over proportional Growth in selected Market Segments and relevant Projects.
- Accountable for Relationship Management to external & internal Partners related to Key accounts Strategy to support Business
- Accountable to build up and extend Customer satisfaction on Key accounts.
- Any other tasks assigned by the line manager.

Candidates Profile:
Educational qualification:
- Engineering Degree with major in Civil / Mechanical
- MBA with specialization in Sales/Marketing is an added advantage.
- Operational knowledge of MS Office / ERPs.
- Valid driving license car

Language:
- Proficiency in English language (must)

Age:
- 28 - 36 years

Experience:
- 4-5 years experience and proven track record in a similar assignment.
- Outdoor direct solution selling experience.

Knowledge & Abilities:
- Able to deal with varied tasks and to work under pressure to meet deadlines and targets
- Able to work effectively and responsibly without close supervision
- Able to negotiate with all types of customers
- Ability to deliver a successful product demo
- Capable of agile thinking to provide fast, accurate answers to questions

Skills:
- Excellent time managemetnt & coordination skills, self motivated and requires minimal supervision.
- Excellent customer care attitude.
- Team player , Structured and well organized
- Able to convince, drive, challenge, sell
- Excellent verbal and written communication skills
- Willing to travel on a regular and frequent basis

 

 

Position 16: Manager ICFR, Karachi

 

Career Pakistan (CP) is looking for candidates for the position of Manager ICFR at a Bank.

Position Title: Manager ICFR
Sector: Banking
Company Type: Bank
Location: Karachi
Salary: PKR 100K -- may vary

Essential Requirements (by Career Pakistan):
Sector and Company Type: Experience in Commercial Bank
Function: 

-- Experience of ICFR (Internal Control Over Financial Reporting)

OR Experience of Internal Control 

OR Experience of working on Internal Control Integrated Framework (i.e COSO) related projects
Years of Experience: Minimum about 3 to 5 years of relevant work experience 
Job Title: Experience at AVP or Manager level 
Preferred Qualification: (Qualified/Part Qualified) ACCA/CA --  with articles completed in any of the Big Four Audit Firms
Note:
-- While sending CV, please mention your current/last monthly salary

Main Duties & Responsibilities:
- To keep updated the Internal Control Manual of company
- Analyzing bank wide process flows, identifying gaps and providing suggestions in minimizing these gaps.
- Create process maps and control matrices for new and updated processes.
- Aide in addressing the gaps, relating to internal processes, identified by internal and external auditors.
- Maintain liaison with key business stakeholders to help develop a thorough understanding of the Business's risk profile and core processes and controls.
- Conduct walk through tests of all processes included in the scoping document by visiting local / outstation branches and HO departments.
- Completing the roadmap as prescribed by SBP having liaison with external auditors and SBP for completion of ICFR roadmap.
- Compilation of results of control testing and preparation of detailed / summary reports for Senior Management / BOD.
- Review and documentation of new processes for identification of Gaps, development of Risk Control Matrix.
- Review of existing controls for improvement and incorporating changes in the control documentation on ongoing basis.
- Liaison with external auditors/SBP/Departmental Heads especially for submission of LFR.
- Assist the management in implementation of internal controls identified in the Gap Reports.

- ACCA/CA part qualified with articles completed in any of the Big Four Audit Firms (with consultancy department)/

- Minimum Graduate preferably B.Com from an HEC recognized University. Minimum 3-5 years of relevant experience of working on ICFR/COSO related projects is compulsory.

 

 

Position 17: Team Lead and Senior Project Manager, Karachi

 

Career Pakistan (CP) is looking for candidates for the position of Team Lead and Senior Project Manager at a Bank.

Position Title: Team Lead and Senior Project Manager
Company Type: Bank
Sector: Banking
Location: Karachi
Salary: PKR 60K to 75K -- may vary

Essential Requirements (by Career Pakistan):
Sector and Company Type: Experience in Commercial Bank OR Microfinance Bank
Function: 
-- Experience in Core Banking Support System
-- Preferred: Experience of working on AB2 Software
Years of Experience: Minimum about 5 to 8 years of relevant work experience
Note:
-- While sending CV, please mention your current/last monthly salary.

Main Duties & Responsibilities:
- Manage and lead application support team. This team is responsible for business applications, including Core banking.
- Design and Configure new products and solutions within Core banking solution.
- Manage application vendors and ensure compliance with agreed upon SLA.
- Ensure compliance with internal policies and SBP regulations.
- Develop business (requirement) specifications document for new requirements and changes.
- Utilize Ticket Management solution for monitoring and managing issues reported by end-users.

Education:
- Graduate/postgraduate from an HEC recognized university. Overall 8 years of experience with at least 5 years in Core Banking. Ideal candidate should have understanding of accounting principles, Project Management skills and Technical documentation expertise.

 

Position 18: Manager Business Continuity Plan (BCP) & Disaster Recovery Plan (DRP), Islamabad

 

Career Pakistan (CP) is looking for candidates for the position of Manager BCP/DRP at a Bank.

Position Title: Manager Business Continuity Plan (BCP) & Disaster Recovery Plan (DRP)
Company Type: Bank
Sector: Banking
Location: Islamabad
Salary: PKR 100K to 120K -- may vary
Benefits: Car (800cc), Fuel and other benefits

Essential Requirements (by Career Pakistan):
Sector and Company Type: Experience in Bank/Financial Institution
Function:
-- Experience related to Business Continuity Plan (BCP) OR Business Continuity Management (BCM)
-- Preferred: Experience related to Disaster Recovery Plan (DRP) OR Risk
Years of Experience: Minimum about 5 to 10 years of relevant work experience
Note:
-- While sending CV, please mention your current/last monthly salary.

Job Description:
Job Objective
- Develops Business Continuity and Disaster Recovery Plans (BCP/DRP) for all segment/units of the Bank and kept them current at all times by immediately incorporating all changes/amendments in systems, applications, structures, products, services and etc

Key Responsibilities
Updation BCP/DR Plan:
- Prepare BCP/DR plan and obtain approval of competent authority.
- Ensure BCP/DR Plan is disseminated across the network for all areas of the organization.
- Ensure BCP/DRP plan remained current with respect to all system, application, structural, etc changes and updations.

Training & Query Management:
- Translate BCP & DR plan into training modules for the user's trainings and expert delivery of subjective trainings.
- Perform as a focal point for addressing & answering queries related to BCP & DR.

Focal Point in case of actual BCP:
- Be the focal contact point in case of any actual BCP scenario,
- Coordinate with all stakeholders including effected segment, APS, BCP planning committee, relevant desks at Corporate Office etc. to handle the situation amicably and effectively in line with BCP plan.
- Prepare report on BCP instances and action taken along with evaluation of BCP plan and present the same in BCP planning committee.

Testing of BCP
- Coordinate with stakeholders to have BCP plan tested across the network on given intervals.
- Prepare report on BCP testing exercises along with evaluation of BCP plan and present the same in BCP planning committee.

Additional Tasks
- Interact with Internal /External Auditors as well as SBP inspection teams BCP & DR related findings/comments.
- Any other relevant assignment assigned by line manager.

Knowledge, Skills, Abilities & Other attributes
- Master’s degree in Business Administration or Finance from an HEC recognized/overseas university. Certification in IBP will be an added advantage.
- 5-10 years of banking experience preferably relative to BCP & DR at any commercial bank.
- Knowledge of SBP & SECP regulations is a pre requisite.
- Strong analytical, interpersonal and communications skills.
- Sound understanding of banking regulations. Incumbent’s role as banking operations trainer will be an added advantage.
- Proficient in MS Office suite.
- Willing to travel across network.

 

Position 19: Manager Customer Care, Islamabad

Career Pakistan (CP) is looking for candidates for the position of Manager Customer Care at a Multinational Real Estate Development Company.

Position Title: Manager Customer Care
Company Type: Multinational Company
Sector: Real Estate Development
Location: Islamabad, Pakistan
Salary: No salary info
Additional Benefits include: Performance Bonus, PF, GF, Leave Encashment, Subsidized Meals, Pick & Drop, Life Cover, Health Insurance Cover (including Parents); Payment of Membership fees of professional or technical organizations

Essential Requirements (by Career Pakistan):
Max Age: 60 years [Please mention your Date of Birth in CV]
Sector and Company Type: Experience in Bank/Financial Industry

Function:
-- Experience in Customer Care
-- Experience of managing/dealing High Net Worth Individuals
Years of Experience: Minimum about 12 to 15 years of work experience
Note:
-- While sending CV, please mention your current/last monthly salary.

Experience
- Years: 12-15 years or more
- Summary:
- Customer Care experience with International Property Management or Top Real Estate Developer or Property Management company or comparable experience within Pakistan or Abroad
- Have comprehensive international experience of handling
Property Quality Assurance
Property Handover
Property leasing
Customer Care
Contact Centre & Customer Relationship Management
- Should have worked on a similar level/ role for at least 3-5 years

Qualifications:
- Academic: Bachelors or Masters from a  highly reputed university with qualification in Engineering or Architecture
- Certifications: Customer Care or similar

Job Status:
- Permanent

 

 

 

Refer:

Subject to your consent, I would appreciate if you could provide me with some quality referrals for the above-mentioned position. Also, please find attached the position profile.

 

Your patronage and support will be greatly appreciated. Should you have any queries please feel free to contact me.

Note: If you do not wish to receive "refer a friend" e-ads in future please respond to the same e-mail address, thank you.

 

Apply:

Interested candidates send updated CVs (along with current and expected salary package) with the name of position in subject line to advisor.careerpakistan@gmail.com and cc rah...@careerpakistan.org  latest by 25^th NOVEMBER, 2016. These are urgent positions and need to be closed on asap basis.

 

Regards,

 

Career Pakistan

www.careerpakistan.pk

 

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