Issue 1258 in page-speed: Hangs at “Running PageSpeed Insights”

[page-...@googlecode.com]

Status: New
Owner: ----
Labels: Type-Defect Priority-Medium

New issue 1258 by ch...@improbable.org: Hangs at “Running PageSpeed
Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

For at least 6 months, PageSpeed Insights has hung at the “Running
PageSpeed Insights” stage with no diagnostic information available.

Reproduces on all sites using Chrome 26 on OS X 10.8 from a clean install,
no other extensions enabled, etc.

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[page-...@googlecode.com]

Updates:
Owner: ls...@google.com
Labels: Component-Chromium

Comment #1 on issue 1258 by ls...@google.com: Hangs at “Running PageSpeed
Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

Thanks for reporting this issue. Is this issue for you on every web page,
or on a specific page? Can you please copy and page the content of
about:version? And what version of Pagespeed Insights? Thanks.

[page-...@googlecode.com]

Updates:
Status: WontFix

Comment #2 on issue 1258 by ls...@google.com: Hangs at “Running PageSpeed
Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

(No comment was entered for this change.)

[page-...@googlecode.com]

Comment #3 on issue 1258 by ian.onsi...@gmail.com: Hangs at “Running
PageSpeed Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

Have the same problem...just installed pagespeed and cant get any results
from any page...just sits there. I have the latest version of insights as
ive just downloaded it.

[page-...@googlecode.com]

Comment #4 on issue 1258 by dandrome...@gmail.com: Hangs at “Running
PageSpeed Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

Same issue for me on Windows 8, Chrome Version 29.0.1547.76 m. I have just
installed the "PageSpeed Insights" extension and tried it on my web app.
After seeing it just blocked on "Running PageSpeed Insights" and the
progress at about two thirds, I tried it on google.com and I see exactly
the same behavior, so it must not be my web page causing that.

[page-...@googlecode.com]

Comment #5 on issue 1258 by ls...@google.com: Hangs at “Running PageSpeed
Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

dandromereschi, thanks for reporting. Can you please open a new issue for
this, with the info you copy from about:version in chrome? I will try to
reproduce it myself. Thanks.

[page-...@googlecode.com]

Comment #6 on issue 1258 by dandrome...@gmail.com: Hangs at “Running
PageSpeed Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

Done. Issue #1485

[page-...@googlecode.com]

Comment #7 on issue 1258 by i...@magnatron.nl: Hangs at “Running PageSpeed
Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

Not done. Just installed it. It just sits and eats CPU...

[page-...@googlecode.com]

Comment #8 on issue 1258 by hlascel...@gmail.com: Hangs at “Running
PageSpeed Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

Same result, Mint Linux 15, Chromium 30.0.1599.114

[page-...@googlecode.com]

Comment #9 on issue 1258 by super.ja...@gmail.com: Hangs at “Running
PageSpeed Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

hang, Version 30.0.1599.114 Ubuntu 12.10 (30.0.1599.114-0ubuntu0.12.10.2)

[page-...@googlecode.com]

Comment #10 on issue 1258 by ls...@google.com: Hangs at “Running PageSpeed
Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

Thanks all for reporting this issue. There is an known issue for
developer's build of Chrome. Please try to use the official Google Chrome:
http://www.google.com/chrome.

[page-...@googlecode.com]

Comment #11 on issue 1258 by jrey...@gmail.com: Hangs at “Running PageSpeed
Insights”
http://code.google.com/p/page-speed/issues/detail?id=1258

Same problem here. Windows 8, Chrome Version 27.0.1453.116 m

[page-...@googlecode.com]

Comment #12 on issue 1258 by nnn...@gmail.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

Bug is still here.
Chromium Version 32.0.1700.107 Ubuntu 13.10
(32.0.1700.107-0ubuntu0.13.10.1~20140204.972.1)

Are you going to fix it?

[page-...@googlecode.com]

Comment #13 on issue 1258 by fels...@gmail.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

I'm on Windows 8.1 and have this problem too. I have another problem that
the new Google Play Mini Player isn't starting. I think it could have the
same reason like this.

[page-...@googlecode.com]

Comment #14 on issue 1258 by ls...@google.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

Thanks for reporting this issue. If you are using official Google chrome,
can you please copy and paste the info from about:version? Otherwise, if
you are using Chromium, this is known issue that they do not support Native
Client.

[page-...@googlecode.com]

Comment #15 on issue 1258 by t...@thethinkery.net: Hangs at "Running
PageSpeed Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

Same problem as above-- hangs at "Running Page Speed Insights"
Version 34.0.1847.116, Linux Mint 14 Nadia

[page-...@googlecode.com]

Comment #16 on issue 1258 by sed...@gmail.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

this happens when running pagespeed on https://eksisozluk.com

[page-...@googlecode.com]

Comment #17 on issue 1258 by fan.den...@gmail.com: Hangs at "Running
PageSpeed Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

Is there a solution to fix this error now?

Google Chrome: 34.0.1847.116 m
PageSpeed Tool: showing "Running PageSpeed Insights" always
Running Page: http://chinawovenbag.com

[page-...@googlecode.com]

Comment #18 on issue 1258 by ls...@google.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

There is no solution for this now. We have not been able to reproduce this
issue. Therefore, we have no way to fix it.

[page-...@googlecode.com]

Comment #19 on issue 1258 by Mpa...@gmail.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

+1


Google Chrome 34.0.1847.116 (Official Build 260972)
OS Linux
Blink 537.36 (@170605)
JavaScript V8 3.24.35.22
Flash 13.0.0.182
User Agent Mozilla/5.0 (X11; Linux i686 (x86_64)) AppleWebKit/537.36
(KHTML, like Gecko) Chrome/34.0.1847.116 Safari/537.36
Command Line /usr/bin/google-chrome-stable --flag-switches-begin
--enable-accelerated-filters --apps-new-install-bubble
--show-composited-layer-borders --disable-accelerated-2d-canvas
--disable-full-history-sync --enable-accelerated-fixed-root-background
--enable-adview --enable-app-window-controls --enable-autologin
--enable-fixed-position-compositing --enable-transition-compositing
--enable-deferred-image-decoding --enable-devtools-experiments
--enable-download-resumption --enable-experimental-canvas-features
--enable-experimental-notification-ui
--enable-experimental-web-platform-features --enable-fast-unload
--enable-google-now-integration --js-flags=--harmony --enable-nacl
--enable-nacl-debug --enable-panels --enable-scroll-prediction
--enable-smooth-scrolling --enable-usermedia-screen-capturing
--enable-experimental-extension-apis
--enable-fixed-position-creates-stacking-context
--enable-accelerated-overflow-scroll --force-compositing-mode
--enable-universal-accelerated-overflow-scroll --embed-flash-fullscreen
--ignore-gpu-blacklist --performance-monitor-gathering
--show-autofill-type-predictions --show-fps-counter
--enable-threaded-compositing --flag-switches-end
Executable Path /opt/google/chrome/google-chrome
Profile Path /home/radikal/.config/google-chrome/Default
Variations 6dcb530d-954431d1
c70841c8-4866ef6e
9e5c75f1-b9d0a5
24dca50e-837c4893
ca65a9fe-91ac3782
8d790604-9cb2a91c
4ea303a6-3d47f4f4
b2612322-f8cf70e2
5a3c10b5-e1cc0f14
244ca1ac-4ad60575
5e29d81-cf4f6ead
3ac60855-486e2a9c
246fb659-6754d7b7
f296190c-e7e0c21f
4442aae2-d7f6b13c
ed1d377-e1cc0f14
75f0f0a0-a5822863
e2b18481-6754d7b7
e7e71889-4ad60575

[page-...@googlecode.com]

Comment #20 on issue 1258 by Mpa...@gmail.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

It hangs for every website

[page-...@googlecode.com]

Comment #21 on issue 1258 by ls...@google.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

Hi Mpa4Hu,

Thanks for reporting this issue. I see that you have "--enable-nacl-debug"
in your flgs. This flag will stop our NaCl module until you attache a
debugger. Please disable this and try again. Thanks.

[page-...@googlecode.com]

Comment #22 on issue 1258 by Mpa...@gmail.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

Thanks for quick response, that did solve my problem

[page-...@googlecode.com]

Comment #23 on issue 1258 by michal.g...@gmail.com: Hangs at "Running
PageSpeed Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

same here:


Google Inc.
Copyright 2014 Google Inc. All rights reserved.
Google Chrome 34.0.1847.131 (Official Build 265687)
OS Mac OS X
Blink 537.36 (@171891)
JavaScript V8 3.24.35.33
Flash 13.0.0.206
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2)
AppleWebKit/537.36 (KHTML, like Gecko) Chrome/34.0.1847.131 Safari/537.36
Command Line /Applications/Google Chrome.app/Contents/MacOS/Google Chrome
--flag-switches-begin --no-pings --disable-rich-notifications
--disable-sync-synced-notifications --enable-experimental-extension-apis
--flag-switches-end
Executable Path /Applications/Google Chrome.app/Contents/MacOS/Google Chrome
Profile Path /Users/michalgondar/Library/Application
Support/Google/Chrome/Default
Variations 6dcb530d-954431d1
e950616e-ca7d8d80
8afebf76-c3e45a77
c70841c8-4866ef6e
195ce1b5-6521cd25
9e5c75f1-3d9175f7

24dca50e-837c4893
ca65a9fe-91ac3782
8d790604-9cb2a91c
4ea303a6-3d47f4f4
b2612322-f8cf70e2
5a3c10b5-e1cc0f14
244ca1ac-4ad60575

f47ae82a-86f22ee5
3ac60855-486e2a9c
246fb659-e1cc0f14
f296190c-3a443afd
4442aae2-75cb33fc
ed1d377-e1cc0f14
75f0f0a0-a5822863
e2b18481-6e597ede
e7e71889-4ad60575

[page-...@googlecode.com]

Comment #24 on issue 1258 by ls...@google.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

Thank michal.gondar for reporting here. I do not see any problem in your
settings. I just tested on my Mac, and was not able to reproduce this issue.

[page-...@googlecode.com]

Comment #25 on issue 1258 by sed...@gmail.com: Hangs at "Running PageSpeed
Insights"
http://code.google.com/p/page-speed/issues/detail?id=1258

This issue went away after I applied "reset to defaults" to chrome://flags.

[page-...@googlecode.com]

Comment #26 on issue 1258 by rowan.l....@gmail.com: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

resetting to defaults didn't fix this issue for me.



Google Chrome 36.0.1985.143 (Official Build 287914)
OS Mac OS X
Blink 537.36 (@179211)
JavaScript V8 3.26.31.15
Flash 14.0.0.177
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_4)
AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36

Command Line /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

--flag-switches-begin --flag-switches-end

Executable Path /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

Profile Path /Users/rowansmith/Library/Application
Support/Google/Chrome/Default
Variations e950616e-37fb3cc2
8afebf76-3fa88c43
c70841c8-4866ef6e
195ce1b5-d93a0620
9e5c75f1-ad69ceb0

24dca50e-837c4893
ca65a9fe-91ac3782
8d790604-9cb2a91c
4ea303a6-3d47f4f4
b2612322-f8cf70e2
5a3c10b5-e1cc0f14
244ca1ac-4ad60575

f47ae82a-746c2ad4
5e29d81-cf4f6ead
3ac60855-486e2a9c
246fb659-a5822863
f296190c-7158671e
4442aae2-6e3b1976
ed1d377-e1cc0f14
75f0f0a0-e1cc0f14
e2b18481-a5822863
e7e71889-4ad60575
cbf0c14e-bf3e6cfd

[page-...@googlecode.com]

Comment #27 on issue 1258 by r...@4rc.io: Hangs at "Running PageSpeed
Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

Why doesn't this work in chromium any more? Since chrome is not available
on every platform it would be nice if you could fix this - or, at least,
warn on the download page that it's not compatible with chromium.

[page-...@googlecode.com]

Comment #28 on issue 1258 by parmesht...@stripes39.com: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

Hanging same way for me on Chrome/Version 38.0.2125.111
OSX 10.9.5
site:http://time.com/money/
For me it happens on every site!

[page-...@googlecode.com]

Comment #29 on issue 1258 by smo...@gmail.com: Hangs at "Running PageSpeed
Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

This affects me as well. I'm on Chromium 38.0.2125.111 Ubuntu 14.04
(290379) (64-bit).

[page-...@googlecode.com]

Comment #30 on issue 1258 by jens.kue...@googlemail.com: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

Same for me. Does not work with Chromium Version 39.0.2171.65 Ubuntu 14.04
(64-bit), but does with Chrome Version 39.0.2171.71 (64-bit) on the same
machine.

[page-...@googlecode.com]

Comment #31 on issue 1258 by Corridor...@gmail.com: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

Solved on me by using Google Chrome instead of Chromium.
Ubuntu 14.04

https://www.google.com/chrome/browser/desktop/

[page-...@googlecode.com]

Comment #32 on issue 1258 by bluemoon...@gmail.com: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

+1


Google Chrome 39.0.2171.95 (Official Build)
Revision
86b48442d063e82f94969f5439badf11c9baeacc-refs/branch-heads/2171@{#461}
OS Linux
Blink 537.36 (@186555)
JavaScript V8 3.29.88.17
Flash 16.0.0.235
User Agent Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like
Gecko) Chrome/39.0.2171.95 Safari/537.36
Command Line /usr/bin/google-chrome-stable
--extra-plugin-dir=/usr/lib64/nsbrowser/plugins
--extra-plugin-dir=/usr/lib64/nsbrowser/plugins
--extra-plugin-dir=/usr/lib64/nsbrowser/plugins
--extra-plugin-dir=/usr/lib64/nsbrowser/plugins --flag-switches-begin
--disable-display-list-2d-canvas --flag-switches-end
Executable Path /opt/google/chrome/google-chrome
Profile Path /home/alan/.config/google-chrome/Default
Variations e950616e-ca7d8d80
e9f4800b-39c30599
19f73432-ca7d8d80
76b48ab8-a2567007
c70841c8-4866ef6e
15e1b27b-3f4a17df
1d3ad72e-1c1c261b
9e5c75f1-ad69ceb0
f79cb77b-3d47f4f4
24dca50e-837c4893
4ea303a6-3d47f4f4
61544484-ca7d8d80
9736de91-ca7d8d80
b2612322-f8cf70e2
244ca1ac-4ad60575
5e29d81-f23d1dea
3ac60855-486e2a9c
246fb659-cdc3d902
f296190c-99d57e67
4442aae2-4ad60575
ed1d377-e1cc0f14
75f0f0a0-a5822863
e2b18481-a90023b1
e7e71889-4ad60575
cbf0c14e-bf3e6cfd

This seems to be logged to my terminal after running Pagespeed Insights.

[14481:14532:0106/105843:ERROR:get_updates_processor.cc(240)]
PostClientToServerMessage() failed during GetUpdates
[14491:14491:0106/105904:ERROR:nacl_fork_delegate_linux.cc(343)] Cannot
launch NaCl process: nacl_helper failed to start
[14481:14512:0106/105904:ERROR:zygote_host_impl_linux.cc(357)] Did not
receive ping from zygote child
[14491:14491:0106/105904:ERROR:zygote_linux.cc(545)] Zygote could not fork:
process_type nacl-loader numfds 2 child_pid -1
[14481:14514:0106/105904:ERROR:child_process_launcher.cc(344)] Failed to
launch child process

Seems related to nacl.

I'm on Gentoo Linux, using the ebuild from Portage. There doesn't seem to
be any use flags associated with this. (build flags)

Thanks

[page-...@googlecode.com]

Comment #33 on issue 1258 by dahej...@gmail.com: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

Chrome version 39.0.2171.95 m (64-bit)

I have been using this PageSpeed Insights since last year and used to work
fine for me. It recently decided to hang at "Running PageSpeed Insights"
although it was normally working for me.

Resetting chrome://flags/ to defaults did not work.
I removed Chrome completely together with all history and reinstalled and
cleared cache but nothing seems to work.

Note:
The issue above happens when I use this on my corporate pc but when I use
PageSpeed on my personal pc at home, it works fine. If PageSpeed was not
previously working on my corporate as well, then the first thing that I
would suspect is Firewall.

are you going to update PageSpeed or fix this issue soon ? Thanks

[page-...@googlecode.com]

Comment #34 on issue 1258 by damianKa...@gmail.com: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

I'm having the same problem. Using latest chrome version: 41.0.2272.118 m

Resetting the chrome://flags did not work for me either...

[page-...@googlecode.com]

Comment #35 on issue 1258 by damianKa...@gmail.com: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

Update to post #34. I am running on Windows 7. Extension still doesn't work
for me on the latest version of Chrome.

I was however able to get it to work on Firefox (on the same computer), by
installing the "firebug" add-on and the special pagespeed extension for
firefox that you can find here:
https://dl-ssl.google.com/page-speed/current/page-speed.xpi

This may be a solution for a few other people as well...

[page-...@googlecode.com]

Comment #36 on issue 1258 by zino.bl...@gmail.com: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

Hello.

Solution for this problem:
Go to: chrome://plugins/
Is Native Client disabled? Then enable it.
No need to restart the browser.

Test the PageSpeed extension.

[page-...@googlecode.com]

Comment #37 on issue 1258 by smo...@gmail.com: Hangs at "Running PageSpeed
Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

There is no Native Client plugin available here. I'm on Chromium
41.0.2272.76 Ubuntu 14.10 (64-bit).

[page-...@googlecode.com]

Comment #38 on issue 1258 by a...@skowronek.art.pl: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

Thank you! It works nice since I enabled Native Client!

[page-...@googlecode.com]

Comment #39 on issue 1258 by vicentem...@gmail.com: Hangs at "Running
PageSpeed Insights"
https://code.google.com/p/page-speed/issues/detail?id=1258

None of the tips above worked for me so far... I have the problem on Chrome
on Windows 8.1. I really want to find a solution because I can't use the
Pagespeed Insights online to test sites on my local dev server.

Google Chrome 43.0.2357.130 (Versão oficial) m 64 bits
Revisão
63604fa432251787f36c22fb5a521bfcff929ae0-refs/branch-heads/2357@{#484}
SO Windows
Blink 537.36 (@197431)
JavaScript V8 4.3.61.30
Flash 18.0.0.194
Agente do usuário Mozilla/5.0 (Windows NT 6.3; Win64; x64)
AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.130 Safari/537.36
Linha de comando "C:\Program Files
(x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin
--flag-switches-end
Caminho do executável C:\Program Files
(x86)\Google\Chrome\Application\chrome.exe
Caminho de perfil C:\Users\partnerfusion\AppData\Local\Google\Chrome\User
Data\Default
Variações 41c01ccb-ca7d8d80
c517d99b-31eb2762
74785582-3f4a17df
22fd1d6c-7461cf66
e950616e-ca7d8d80
e9f4800b-39c30599
8afebf76-7be7c72b
19f73432-ca7d8d80
76b48ab8-a2567007
c70841c8-a2567007
195ce1b5-d93a0620
9d315c2-ca7d8d80
1d3ad72e-3f4a17df
9e5c75f1-7462c0c9
f79cb77b-3d47f4f4
ca65a9fe-91ac3782
4ea303a6-a533950d
61544484-ca7d8d80
7aa46da5-669a04e0
9736de91-ca7d8d80
b2612322-8a9180b2
244ca1ac-4ad60575
f47ae82a-86f22ee5
3ac60855-486e2a9c
f296190c-9521b951
4442aae2-7158671e
ed1d377-e1cc0f14
75f0f0a0-e1cc0f14
e2b18481-75cb33fc
e7e71889-e1cc0f14
b39ea213-d1372334
cbf0c14e-bf3e6cfd
af644a23-3d47f4f4
e1fc6a3f-3f4a17df