---------- Forwarded message ----------
From:
Harvard Business School Publishing Tech Support <tech...@hbsp.harvard.edu>Date: Thu, Feb 9, 2012 at 4:01 AM
Subject: RE: FW: Issues in student registrations for the Finance Simulation: Capital Budgeting - PAF Course (#8095-278373839-6756)
To:
jad...@ibsindia.orgCc:
aboom...@harvardbusiness.orgHello Dr. Aditya M. Jadhav,
I truly apologize for the difficulty your students have encountered! Let me explain some facts that will
hopefully resolve the situation. When a student follows a coursepack link and registers, immediately after registering they need to click the log in link and sign in. This last step of signing in immediately after registration is what imports the coursepack into the student's Library. If the student followed the coursepack link and registered, but did not immediately sign in and now does not see the coursepack in their Library, all they need to do is follow the coursepack link again. This second time they follow the coursepack link they will not need to re-register, but can simply click on Login Now or if they are already signed in, they would click on Go To Course. Once a student can see the coursepack in their Library, they should click the Run Simulation button to launch the simulation. This launching of the simulation will guarantee that they appear in the manage users list for the simulation.
If there are any specific students who are
encountering issues, if you let me know their full name and email address, I can locate their account and make sure the coursepack is in their Library and click the Run Simulation button for them so that they appear in your manage users list for the simulation.
Let me know if there's anything else I can do for you!
Thank you,
Karis Thoresen
Technical Service Consultant Harvard Business Publishing
300 North Beacon St. | Watertown, MA 02472
617-783-7818 direct line
1 800 810 8858 phone |
617-783-7555 fax
www.harvardbusiness.org --
Regards,
Dr. Aditya M. Jadhav,
IBS Hyderabad
Mob: 09885239469