Couldn't mount VMware tools ISO

[stephen ranjit]

I'm building a VM using packer0.6.0 on a remote ESXi5.5. The ESXi builder worked perfectly and then it threw an error while trying to install vmware tools:
2014/06/13 17:24:43 ui error: ^[[1;31mBuild 'vmware-iso' errored: Couldn't mount VMware tools ISO.^[[0m
2014/06/13 17:24:43 packer-command-build: 2014/06/13 17:24:43 Builds completed. Waiting on interrupt barrier...
2014/06/13 17:24:43 machine readable: error-count []string{"1"}
2014/06/13 17:24:43 ui error:
==> Some builds didn't complete successfully and had errors:
2014/06/13 17:24:43 machine readable: vmware-iso,error []string{"Couldn't mount VMware tools ISO."}
2014/06/13 17:24:43 ui error: --> vmware-iso: Couldn't mount VMware tools ISO.
2014/06/13 17:24:43 ui:

The debug output shows that the "vim-cmd" command had problems in execution but the exact output is not shown:

packer-builder-vmware-iso: 2014/06/13 17:24:34 opening new ssh session
packer-builder-vmware-iso: 2014/06/13 17:24:34 starting remote command: vim-cmd vmsvc/tools.install 20
packer-builder-vmware-iso: 2014/06/13 17:24:35 remote command exited with '1': vim-cmd vmsvc/tools.install 20
packer-builder-vmware-iso: 2014/06/13 17:24:35 Running the provision hook

Any help is appreciated.

-Steve

[stephen ranjit]

the resulting vmx file reads '  toolsInstallManager.lastInstallError = "21000" '

the error code means this (https://www.vmware.com/support/developer/vix-api/vix18_reference/errors/errors.html): 

21000 – VIX_E_TOOLS_INSTALL_NO_IMAGE

No tools image exists for the guest operating system.

Another error i noticed is inside vmware.log file:

 Error VIX_E_TOOLS_NOT_RUNNING in VMAutomationTranslateGuestRpcError

Any help?

[stephen ranjit]

some more details

2014-06-15T16:25:39.328Z| vmx| I120: TOOLS INSTALL entering BEGINNING state.

2014-06-15T16:25:39.328Z| vmx| I120: TOOLS INSTALL could not find tools for this guest OS.

2014-06-15T16:25:39.328Z| vmx| I120: TOOLS INSTALL Initialization failed.

2014-06-15T16:25:39.328Z| vmx| I120: TOOLS INSTALL entering IDLE state.

2014-06-15T16:25:39.448Z| vmx| I120: Vix: [1001065 vigorCommands.c:923]: VigorToolsInstallManager_InitiateInstall: Tools error value is 1. Mapped VIX error value is 21000

On Saturday, June 14, 2014 7:33:35 PM UTC+5:30, stephen ranjit wrote:

[stephen ranjit]

ok this problem is solved : https://github.com/mitchellh/packer/issues/1256