Re: [ovuview] Ovuview Pro Features

[OvuView Team]

You have to use the same Google account to install the app - this would restore your data, as well as the purchases.

You can also try to manually restore the purchases by going to the paid features screen and selecting Restore in the menu (ensure you are on a reliable Internet connection). If this does not work, you are not using the same account. If you do not want to use the old account, the only option left is a refund, and a new purchase.

Best regards,

Jan

OvuView Team member

On Fri, Jul 27, 2012 at 2:06 PM, Kassidy Kanter <kassidy...@gmail.com> wrote:

Hello,

My phone was wiped last night and when I reinstalled your app, my pro features have disappeared. I purchased the pro version with ad disabling, and I would like these features to be available without having to purchase again. Any help?

Thanks

Kass

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[Kassidy Kanter]