force reimport on failed docs

[Bob Weston]

Hey folks,

We have a large document dump on documentcloud and tried importing them to overview. But we had about 1400 documents fail. The problem was an issue on the documentcloud side. The failed docs were in a stuck "processing" state on dcloud.

Unfortunately, we didn't know that when we imported to overview. Those docs, unsurprisingly, failed to import to overview. We've worked with the dcloud folks and the docs have finished processing. But apparently, overview isn't reimporting these failed docs. I'm not seeing any way to force that reimport.

So my question is, how can we deal with this issue (obviously, making sure the docs are complete on documentcloud before importing is a good start). I'm just wondering the best way to deal with current situation.

Thanks for your help and suggestions.

-Bob

[Jonathan Stray]

Hi Bob. Unfortunately there's no easy way to reimport just failed documents. Your best bet is just to reimport everything again. Sorry.

   - Jonathan

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[Bob Weston]

Hi Jonathan,

Would that process meaning exporting from a different documentcloud project? 

I've tried to reanalyze the documents in overview from the dcloud side and it still doesn't import the documents. 

I tried going from Overview and pulling them in from Documentcloud.

-Bob

[Jonathan Stray]

It sounded like the problem was originally on the documentcloud side — are you saying that the documents are no longer “stuck” on documentcloud but that they still won’t import to Overview?

[Bob Weston]

Jonathan,

That is correct. The documents are no longer stuck in documentcloud. But they won't import in Overview.

[Jonathan Stray]

Ok, we'll take a look. Is the documentcloud project public by any chance? Also, is your Overview installation up to date? You should be running overview-local these days, which has an update script.

  - Jonathan

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