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My experience was exactly what Hannes described, except at Edenvale. It took a little over a week for the duplicate certificate to be ready for collection.
Oh, and if you find the original in the interim, don’t think that it will work…I don’t know how they know, but once you’ve applied for a duplicate, the original is no longer valid.
Take originals and copies of everything – proof of physical address (previous as on record, and new, ID, copy of registration certificate if you have, licence certificate etc etc). You never know what they’ll want. At Edenvale is varies, depending who is at the front desk, and who is at the counter, and they don’t always agree with each other either…and I believe that it’s one of the better venues.
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